Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSZ402A Mapping and Delivery Guide
Conduct assessment

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSZ402A - Conduct assessment
Description Not applicable.
Employability Skills Not applicable.
Learning Outcomes and Application Not applicable.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify and explain the context of assessment
  • The context and purpose of assessment are discussed and confirmed with the person(s) being assessed
  • The relevant performance standards to be used in the assessment (eg. current endorsed competency standards for the specific industry) are clearly explained to the person being assessed
  • The assessment procedure is clarified and expectations of assessor and candidate are agreed
  • Any legal and ethical responsibilities associated with the assessment are explained to the person(s) being assessed
  • The needs of the person being assessed are determined to establish any allowable adjustments in the assessment procedure
  • Information is conveyed using language and interactive strategies and techniques to communicate effectively with the person(s) being assessed
       
Element: Plan evidence gathering opportunities
  • Opportunities to gather evidence of competency, which occurs as part of workplace or training activities, are identified covering the dimensions of competency
  • The need to gather additional evidence which may not occur as part of the workplace or training activities are identified
  • Evidence gathering activities are planned to provide sufficient, reliable, valid and fair evidence of competency in accordance with the assessment procedure
       
Element: Organise assessment
  • The resources specified in the assessment procedure are obtained and arranged within a safe and accessible assessment environment
  • Appropriate personnel are informed of the assessment
  • Spoken interactions and any written documents employ language and strategies and techniques to ensure the assessment arrangements are understood by all person(s) being assessed and appropriate personnel
       
Element: Gather evidence
  • Verbal and non-verbal language is adjusted and strategies are employed to promote a supportive assessment environment to gather evidence
  • The evidence specified in the assessment procedure is gathered, using the assessment methods and tools
  • Evidence is gathered in accordance with specified allowable adjustments where applicable
  • The evidence gathered is documented in accordance with the assessment procedure
       
Element: Make the assessment decision
  • The evidence is evaluated in terms of: , validity , authenticity , sufficiency , currency , consistent achievement of the specified standard
  • The evidence is evaluated according to the dimensions of competency: , task skills , task management skills , contingency management skills , job/role environment skill , transfer and application of knowledge and skills to new contexts
  • Guidance is sought, when in doubt, from a more experienced assessor(s)
  • The assessment decision is made in accordance with the criteria specified in the assessment procedure
       
Element: Record assessment results
  • Assessment results are recorded accurately in accordance with the specified record keeping requirements
  • Confidentiality of assessment outcome is maintained and access to the assessment records is provided only to authorised personnel.
       
Element: Provide feedback to persons being assessed
  • Clear and constructive feedback in relation to performance is given to the person(s) being assessed using language and strategies to suit the person(s) including guidance on further goals/training opportunities is provided to the person(s) being assessed
  • Opportunities for overcoming any gaps in competency, as revealed by the assessment, are explored with the person(s) being assessed
  • The person(s) being assessed is advised of available reassessment opportunities and/or review appeal mechanisms where the assessment decision is challenged
       
Element: Report on the conduct of the assessment
  • Positive and negative features experienced in conducting the assessment are reported to those responsible for the assessment procedure
  • Any assessment decision disputed by the person(s) being assessed is recorded and reported promptly to those responsible for the assessment procedure
  • Suggestions for improving any aspect of the assessment process are made to appropriate personnel
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects of evidence

Assessment requires evidence of the following products to be collected:

Description of the assessment context, including the purpose of assessment,

The relevant competency or other performance standard and assessment procedure used

Description of how evidence gathered is valid, authentic, sufficient, fair and reliable to ensure competency

Conduct of assessment in accordance with competency requirements

Recording of the assessment results in accordance with the specified assessment procedure and record keeping requirements

Report on the conduct of the assessment, including positive and negative features and suggestions for improving any aspect of the assessment process.

Assessment requires evidence of the following processes to be provided:

How agreement was sought with the person(s) being assessed on the conduct of the assessment

How opportunities to gather evidence were identified as part of workplace or training activities

How evidence was gathered in accordance with the assessment procedure

How evidence gathering activity covered the dimensions of competency

How resources were arranged according to the assessment procedure

How appropriate personnel were consulted

How evidence was gathered in accordance with allowable adjustments to the assessment method where applicable

How evidence was evaluated in terms of validity, authenticity, sufficiency, currency and consistent achievement of the specified standard

How the assessment was conducted to ensure that :

all arrangements and activities were understood by all parties

the person was put at ease and the supportive assessment environment was created

language, literacy and numeracy issues were taken into consideration

How constructive feedback was provided to the person(s) being assessed including instances of not yet competent

How guidance was provided to person(s) being assessed on how to overcome gaps in competency revealed.

Interdependent assessment of units

This unit of competency may be assessed in conjunction with other units that form part of a job role.

Knowledge of workplace application of relevant standards of performance including industry or enterprise competency standards and assessment guidelines

Knowledge of legal and ethical responsibilities including occupational health and safety regulations and procedures, equal employment and anti-discrimination requirements relevant to the specified context

Understanding of policies and procedures of the workplace and/or job role together with any related legislation or regulatory requirements

Understanding of the assessment principles of reliability, validity, fairness, flexibility, authenticity, sufficiency and consistency

Assessment guidelines of the Training Package Assessment and Workplace Training

Planning of own work including predicting consequences and identifying improvements

Skills in the application of various assessment methods/tools, relevant to workplace context

Language, literacy and numeracy skills required to:

give clear and precise instructions and information in spoken or written form

seek confirmation of understanding from the person(s) being assessed

adjust language to suit target audience

prepare required documentation using clear and comprehensible language and layout

ask probing questions and listen strategically to understand responses of the person being assessed

seek additional information for clarification purposes

use verbal and non-verbal language to promote a supportive assessment environment

use language of negotiation and conflict resolution to minimise conflict

Communication skills appropriate to the culture of the workplace and the individual(s).

Resource implications:

Access to relevant competencies, sources of information on assessment methods, assessment tools and assessment procedures

Access to person(s) wishing to be assessed, relevant workplace equipment, information and appropriate personnel.

Consistency of performance:

Competency in this unit needs to be assessed over a period of time, in a range of contexts and on multiple occasions involving a combination of direct, indirect and supplementary forms of evidence.

Assessment context:

Assessment should occur on the job or in a simulated workplace. The candidate assessor should use competencies relevant to their technical expertise.

Critical aspects of evidence

Assessment requires evidence of the following products to be collected:

Description of the assessment context, including the purpose of assessment,

The relevant competency or other performance standard and assessment procedure used

Description of how evidence gathered is valid, authentic, sufficient, fair and reliable to ensure competency

Conduct of assessment in accordance with competency requirements

Recording of the assessment results in accordance with the specified assessment procedure and record keeping requirements

Report on the conduct of the assessment, including positive and negative features and suggestions for improving any aspect of the assessment process.

Assessment requires evidence of the following processes to be provided:

How agreement was sought with the person(s) being assessed on the conduct of the assessment

How opportunities to gather evidence were identified as part of workplace or training activities

How evidence was gathered in accordance with the assessment procedure

How evidence gathering activity covered the dimensions of competency

How resources were arranged according to the assessment procedure

How appropriate personnel were consulted

How evidence was gathered in accordance with allowable adjustments to the assessment method where applicable

How evidence was evaluated in terms of validity, authenticity, sufficiency, currency and consistent achievement of the specified standard

How the assessment was conducted to ensure that :

all arrangements and activities were understood by all parties

the person was put at ease and the supportive assessment environment was created

language, literacy and numeracy issues were taken into consideration

How constructive feedback was provided to the person(s) being assessed including instances of not yet competent

How guidance was provided to person(s) being assessed on how to overcome gaps in competency revealed.

Interdependent assessment of units

This unit of competency may be assessed in conjunction with other units that form part of a job role.

Knowledge of workplace application of relevant standards of performance including industry or enterprise competency standards and assessment guidelines

Knowledge of legal and ethical responsibilities including occupational health and safety regulations and procedures, equal employment and anti-discrimination requirements relevant to the specified context

Understanding of policies and procedures of the workplace and/or job role together with any related legislation or regulatory requirements

Understanding of the assessment principles of reliability, validity, fairness, flexibility, authenticity, sufficiency and consistency

Assessment guidelines of the Training Package Assessment and Workplace Training

Planning of own work including predicting consequences and identifying improvements

Skills in the application of various assessment methods/tools, relevant to workplace context

Language, literacy and numeracy skills required to:

give clear and precise instructions and information in spoken or written form

seek confirmation of understanding from the person(s) being assessed

adjust language to suit target audience

prepare required documentation using clear and comprehensible language and layout

ask probing questions and listen strategically to understand responses of the person being assessed

seek additional information for clarification purposes

use verbal and non-verbal language to promote a supportive assessment environment

use language of negotiation and conflict resolution to minimise conflict

Communication skills appropriate to the culture of the workplace and the individual(s).

Resource implications:

Access to relevant competencies, sources of information on assessment methods, assessment tools and assessment procedures

Access to person(s) wishing to be assessed, relevant workplace equipment, information and appropriate personnel.

Consistency of performance:

Competency in this unit needs to be assessed over a period of time, in a range of contexts and on multiple occasions involving a combination of direct, indirect and supplementary forms of evidence.

Assessment context:

Assessment should occur on the job or in a simulated workplace. The candidate assessor should use competencies relevant to their technical expertise.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Not applicable.

Assessment system may be developed by:

the industry

the enterprise

a Registered Training Organisation

a combination of the above.

The assessment system should specify the following:

the purpose of assessment

competencies required of assessors

record keeping procedures and policies

any allowable adjustments to the assessment method which may be made

the appeal/review mechanisms and procedures

the review and evaluation of the assessment process

the linkages between assessment and training qualifications/awards, employee classification, remuneration, progression

relevant policies

quality assurance mechanisms

apportionment of costs/fees (if applicable)

marketing/promotion of assessment

verification arrangements

auspicing arrangements, if applicable

partnership arrangements, if applicable.

Specific assessment context may be determined by:

purpose of the assessment, such as

to gain a particular qualification or a licence

to determine employee classification

to identify training needs or progress

to recognise prior learning/current competencies.

location of the assessment, such as

on the job or off the job

combination of both.

Assessment Guidelines of the relevant Training Package or other assessment requirements

features of assessment system.

Characteristics of persons being assessed may include:

language, literacy and numeracy needs

cultural, language and educational background

gender

physical ability

level of confidence, nervousness or anxiety

age

experience in training and assessment

previous experience with the topic.

Appropriate personnel may include:

assessors

person(s) being assessed

employee/union representatives

consultative committees

users of assessment information such as training providers, employers, human resource departments

State/Territory Training/Recognition Authorities

training and assessment coordinators

relevant managers/supervisors/team leaders

technical specialists.

Assessment procedure may include:

The assessment procedure is developed (and endorsed) by person(s) responsible for the implementation of the assessment process in:

the industry

the enterprise

the training organisation

a combination of the above.

The assessment procedure should specify the following:

recording procedure

appeal/review mechanism

assessment methods to be used

instructions/materials to be provided to the person(s) being assessed

criteria for making decisions of competent, or not yet competent

number of assessors

assessment tools

evidence required

location of assessment

timing of assessment

assessment group size

allowable adjustments to the assessment procedure depending on the characteristics of the person(s) being assessed.

Assessment methods may include:

work samples and /or simulations

direct observation of performance, products, practical tasks, projects and simulation exercises

review of logbooks and portfolios

questioning

consideration of third party reports and authenticated prior achievements

written, oral or computer managed questioning

These methods may be used in combination in order to provide sufficient evidence to make a judgement.

Assessment tools may include:

specific instructions to be given relating to the performance of practical tasks or processes or simulation exercises

specific instructions to be given in relation to projects and exercises

sets of oral/written/computer based questions to be asked

performance checklists

log books

marking guides

descriptions of competent performance.

A number of these tools may be used in combination in order to provide enough evidence to make judgments.

Allowable adjustments may include:

provision of personal support services (eg Auslan interpreter, reader, interpreter, attendant carer, scribe)

use of adaptive technology or special equipment (eg work processor or lifting gear)

design of shorter assessment sessions to allow for fatigue or medication

use of large print version of any papers.

Assessment environment and resources to be considered may include:

time

location

personnel

finances/costs

equipment

materials

OHS requirements

enterprise/industry standard operating procedures.

Recording procedures may include:

forms designed for the specific assessment result (paper or electronic)

checklists for recording observations/process used (paper or electronic)

combination of the above.

Assessment reporting:

Final assessments will record the unit(s) of competency in terms of code, title and endorsement date

Summative assessment reports, where issued, will indicate units of competency where additional learning is required

NB: Statutory and legislative requirements for maintaining records may vary in States/Territories.

Assessment system may be developed by:

the industry

the enterprise

a Registered Training Organisation

a combination of the above.

The assessment system should specify the following:

the purpose of assessment

competencies required of assessors

record keeping procedures and policies

any allowable adjustments to the assessment method which may be made

the appeal/review mechanisms and procedures

the review and evaluation of the assessment process

the linkages between assessment and training qualifications/awards, employee classification, remuneration, progression

relevant policies

quality assurance mechanisms

apportionment of costs/fees (if applicable)

marketing/promotion of assessment

verification arrangements

auspicing arrangements, if applicable

partnership arrangements, if applicable.

Specific assessment context may be determined by:

purpose of the assessment, such as

to gain a particular qualification or a licence

to determine employee classification

to identify training needs or progress

to recognise prior learning/current competencies.

location of the assessment, such as

on the job or off the job

combination of both.

Assessment Guidelines of the relevant Training Package or other assessment requirements

features of assessment system.

Characteristics of persons being assessed may include:

language, literacy and numeracy needs

cultural, language and educational background

gender

physical ability

level of confidence, nervousness or anxiety

age

experience in training and assessment

previous experience with the topic.

Appropriate personnel may include:

assessors

person(s) being assessed

employee/union representatives

consultative committees

users of assessment information such as training providers, employers, human resource departments

State/Territory Training/Recognition Authorities

training and assessment coordinators

relevant managers/supervisors/team leaders

technical specialists.

Assessment procedure may include:

The assessment procedure is developed (and endorsed) by person(s) responsible for the implementation of the assessment process in:

the industry

the enterprise

the training organisation

a combination of the above.

The assessment procedure should specify the following:

recording procedure

appeal/review mechanism

assessment methods to be used

instructions/materials to be provided to the person(s) being assessed

criteria for making decisions of competent, or not yet competent

number of assessors

assessment tools

evidence required

location of assessment

timing of assessment

assessment group size

allowable adjustments to the assessment procedure depending on the characteristics of the person(s) being assessed.

Assessment methods may include:

work samples and /or simulations

direct observation of performance, products, practical tasks, projects and simulation exercises

review of logbooks and portfolios

questioning

consideration of third party reports and authenticated prior achievements

written, oral or computer managed questioning

These methods may be used in combination in order to provide sufficient evidence to make a judgement.

Assessment tools may include:

specific instructions to be given relating to the performance of practical tasks or processes or simulation exercises

specific instructions to be given in relation to projects and exercises

sets of oral/written/computer based questions to be asked

performance checklists

log books

marking guides

descriptions of competent performance.

A number of these tools may be used in combination in order to provide enough evidence to make judgments.

Allowable adjustments may include:

provision of personal support services (eg Auslan interpreter, reader, interpreter, attendant carer, scribe)

use of adaptive technology or special equipment (eg work processor or lifting gear)

design of shorter assessment sessions to allow for fatigue or medication

use of large print version of any papers.

Assessment environment and resources to be considered may include:

time

location

personnel

finances/costs

equipment

materials

OHS requirements

enterprise/industry standard operating procedures.

Recording procedures may include:

forms designed for the specific assessment result (paper or electronic)

checklists for recording observations/process used (paper or electronic)

combination of the above.

Assessment reporting:

Final assessments will record the unit(s) of competency in terms of code, title and endorsement date

Summative assessment reports, where issued, will indicate units of competency where additional learning is required

NB: Statutory and legislative requirements for maintaining records may vary in States/Territories.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
The context and purpose of assessment are discussed and confirmed with the person(s) being assessed 
The relevant performance standards to be used in the assessment (eg. current endorsed competency standards for the specific industry) are clearly explained to the person being assessed 
The assessment procedure is clarified and expectations of assessor and candidate are agreed 
Any legal and ethical responsibilities associated with the assessment are explained to the person(s) being assessed 
The needs of the person being assessed are determined to establish any allowable adjustments in the assessment procedure 
Information is conveyed using language and interactive strategies and techniques to communicate effectively with the person(s) being assessed 
Opportunities to gather evidence of competency, which occurs as part of workplace or training activities, are identified covering the dimensions of competency 
The need to gather additional evidence which may not occur as part of the workplace or training activities are identified 
Evidence gathering activities are planned to provide sufficient, reliable, valid and fair evidence of competency in accordance with the assessment procedure 
The resources specified in the assessment procedure are obtained and arranged within a safe and accessible assessment environment 
Appropriate personnel are informed of the assessment 
Spoken interactions and any written documents employ language and strategies and techniques to ensure the assessment arrangements are understood by all person(s) being assessed and appropriate personnel 
Verbal and non-verbal language is adjusted and strategies are employed to promote a supportive assessment environment to gather evidence 
The evidence specified in the assessment procedure is gathered, using the assessment methods and tools 
Evidence is gathered in accordance with specified allowable adjustments where applicable 
The evidence gathered is documented in accordance with the assessment procedure 
The evidence is evaluated in terms of: , validity , authenticity , sufficiency , currency , consistent achievement of the specified standard 
The evidence is evaluated according to the dimensions of competency: , task skills , task management skills , contingency management skills , job/role environment skill , transfer and application of knowledge and skills to new contexts 
Guidance is sought, when in doubt, from a more experienced assessor(s) 
The assessment decision is made in accordance with the criteria specified in the assessment procedure 
Assessment results are recorded accurately in accordance with the specified record keeping requirements 
Confidentiality of assessment outcome is maintained and access to the assessment records is provided only to authorised personnel. 
Clear and constructive feedback in relation to performance is given to the person(s) being assessed using language and strategies to suit the person(s) including guidance on further goals/training opportunities is provided to the person(s) being assessed 
Opportunities for overcoming any gaps in competency, as revealed by the assessment, are explored with the person(s) being assessed 
The person(s) being assessed is advised of available reassessment opportunities and/or review appeal mechanisms where the assessment decision is challenged 
Positive and negative features experienced in conducting the assessment are reported to those responsible for the assessment procedure 
Any assessment decision disputed by the person(s) being assessed is recorded and reported promptly to those responsible for the assessment procedure 
Suggestions for improving any aspect of the assessment process are made to appropriate personnel 

Forms

Assessment Cover Sheet

BSZ402A - Conduct assessment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSZ402A - Conduct assessment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: