Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCADV002 Mapping and Delivery Guide
Provide advocacy and representation services

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CHCADV002 - Provide advocacy and representation services
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to formally represent the interests of service users. Representation will include the development of community representative and industry participative roles and positions in influencing policy processes and decision-making forums.This unit applies to workers in health, community services or advocacy settings who are responsible for providing formal representation services to clients. Work at this level requires a degree of autonomy, judgement and responsibility for own outputs. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes
       
Element: Performance criteria specify the performance needed to demonstrate achievement of the element
       
Element: Establish the representative role and process
  • Identify role, processes and conditions of representation in consultation with individuals and key groups
  • Identify and seek the support of key people and develop strategic alliances
  • Determine and implement requirements for reporting, accountability and evaluation
       
Element: Represent the interests of client or client group
  • Identify relevant interests and concerns to be pursued in accordance with organisation objectives and priorities
  • Undertake work to provide a framework for pursuing promotion of relevant interests
  • Create and respond to opportunities to reflect, promote and represent identified interests
  • Determine the potential impact developments and decisions will have on objectives and priorities and how success will be measured
  • Provide progress and other reports and feedback to key people according to organisation requirements
       
Element: Negotiate outcomes and liaise with key people
  • Communicate and promote purpose and objectives
  • Promote and facilitate collaborative planning and action
  • Identify potential areas of conflict and implement strategies to address them
  • Undertake appropriate work with organising committees and board of management to maximise effectiveness
       
Element: Evaluate effectiveness of strategies
  • Analyse actual work outcomes and document and report against agreed objectives and priorities
  • Implement adjustments to strategy according to the evaluation
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Establish the representative role and process

1.1 Identify role, processes and conditions of representation in consultation with individuals and key groups

1.2 Identify and seek the support of key people and develop strategic alliances

1.3 Determine and implement requirements for reporting, accountability and evaluation

2. Represent the interests of client or client group

2.1 Identify relevant interests and concerns to be pursued in accordance with organisation objectives and priorities

2.2 Undertake work to provide a framework for pursuing promotion of relevant interests

2.3 Create and respond to opportunities to reflect, promote and represent identified interests

2.4 Determine the potential impact developments and decisions will have on objectives and priorities and how success will be measured

2.5 Provide progress and other reports and feedback to key people according to organisation requirements

3. Negotiate outcomes and liaise with key people

3.1 Communicate and promote purpose and objectives

3.2 Promote and facilitate collaborative planning and action

3.3 Identify potential areas of conflict and implement strategies to address them

3.4 Undertake appropriate work with organising committees and board of management to maximise effectiveness

4. Evaluate effectiveness of strategies

4.1 Analyse actual work outcomes and document and report against agreed objectives and priorities

4.2 Implement adjustments to strategy according to the evaluation


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Establish the representative role and process

1.1 Identify role, processes and conditions of representation in consultation with individuals and key groups

1.2 Identify and seek the support of key people and develop strategic alliances

1.3 Determine and implement requirements for reporting, accountability and evaluation

2. Represent the interests of client or client group

2.1 Identify relevant interests and concerns to be pursued in accordance with organisation objectives and priorities

2.2 Undertake work to provide a framework for pursuing promotion of relevant interests

2.3 Create and respond to opportunities to reflect, promote and represent identified interests

2.4 Determine the potential impact developments and decisions will have on objectives and priorities and how success will be measured

2.5 Provide progress and other reports and feedback to key people according to organisation requirements

3. Negotiate outcomes and liaise with key people

3.1 Communicate and promote purpose and objectives

3.2 Promote and facilitate collaborative planning and action

3.3 Identify potential areas of conflict and implement strategies to address them

3.4 Undertake appropriate work with organising committees and board of management to maximise effectiveness

4. Evaluate effectiveness of strategies

4.1 Analyse actual work outcomes and document and report against agreed objectives and priorities

4.2 Implement adjustments to strategy according to the evaluation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
Identify role, processes and conditions of representation in consultation with individuals and key groups 
Identify and seek the support of key people and develop strategic alliances 
Determine and implement requirements for reporting, accountability and evaluation 
Identify relevant interests and concerns to be pursued in accordance with organisation objectives and priorities 
Undertake work to provide a framework for pursuing promotion of relevant interests 
Create and respond to opportunities to reflect, promote and represent identified interests 
Determine the potential impact developments and decisions will have on objectives and priorities and how success will be measured 
Provide progress and other reports and feedback to key people according to organisation requirements 
Communicate and promote purpose and objectives 
Promote and facilitate collaborative planning and action 
Identify potential areas of conflict and implement strategies to address them 
Undertake appropriate work with organising committees and board of management to maximise effectiveness 
Analyse actual work outcomes and document and report against agreed objectives and priorities 
Implement adjustments to strategy according to the evaluation 

Forms

Assessment Cover Sheet

CHCADV002 - Provide advocacy and representation services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCADV002 - Provide advocacy and representation services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: