Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCAOD406E Mapping and Delivery Guide
Work with clients who are intoxicated

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CHCAOD406E - Work with clients who are intoxicated
Description This unit describes the knowledge and skills required to work with alcohol and/or other drug affected clients in a range of settings including night patrols, detoxification/ withdrawal units and sobering up shelters
Employability Skills This unit contains Employability SkillsRelated unitsDepending on jurisdiction and job role, assessment of this unit of competency may be required in conjunction with:HLTFA311A Apply first aidorHLTFA412A Apply advanced first aid
Learning Outcomes and Application This unit applies to those working with clients with alcohol and other drugs (AOD) issues in the delivery of community services
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Provide a service to intoxicated clients
  • Assess level of intoxication and nature and extent of drug use according to organisation policy and procedure
  • Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance
  • Where necessary, provide first aid and seek assistance from a health professional
  • Provide client with a safe and secure environment in which to sober up
  • Monitor client's physical state regularly in accordance with organisation polices and procedures to ensure health and safety
  • Document services provided to client in accordance with organisation reporting requirements
       
Element: Assist client with longer term needs
  • Assist client with activities of daily living
  • Provide information as appropriate on alcohol and other drugs issues including services available
  • Contact families and/or support networks upon request of the client and in accordance with organisation policies
  • Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility
       
Element: Apply strategies to reduce harm or injury
  • Maintain calm and confident manner in contact with client
  • Conduct interactions with clients in a fair, just, humane and positive manner
  • Use strategies identified in organisation response plan
  • Maintain safety of self and others
  • Provide services to client in a manner consistent with organisation infection control guidelines
  • Seek emergency assistance as required
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Where work is undertaken with clients, assessment should include demonstration of competency on the job or in a workplace environment

Competence in this unit must be assessed over a period of time in order to ensure consistency of performance across contexts applicable to the work environment

Consistency in performance should consider the work environment, worker's role and responsibilities in the workplace

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

Resources required for assessment include access to:

resources required for first aid certification or equivalent skills

an appropriate workplace environment where assessment can take place

Method of assessment:

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios

Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Alcohol and other drug use and symptoms

Drugs around in the local community

Protective/risk management strategies

Strategies for dealing with aggressive clients

Statutory and organisation requirements for dealing with clients affected by alcohol and other drugs

Strategies for dealing with aggressive and potentially violent clients

Other agencies and services provided

Recent and relevant information on alcohol and other drugs issues

Use of breath analysis equipment

Concurrent medical illnesses which may mimic/mask withdrawal

Essential skills:

It is critical that the candidate demonstrate the ability to:

Demonstrate first aid certification or equivalent skills (as per unit HLTFA311A Apply first aid) including:

cardio pulmonary resuscitation (CPR)

bandaging

managing toxic substances

managing bleeding

managing broken bones

managing consciousness

managing choking and knowledge of coma positions

Work with intoxicated clients in a manner that ensures personal safety and that of others

Apply a non-judgemental approach to clients regardless of alcohol and/or other drug use

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Demonstrate the application of skills in:

conflict resolution

negotiation

self-protection

Communicate with intoxicated people

Maintain documentation as required, including effective use of relevant information technology in line with work health and safety (WHS) guidelines

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Assess may include:

Immediate drug history

Orientation to person, place, time

Level of consciousness

Breath analysis

Behaviour or physical state inconsistent with alcohol and other drugs use may include:

Evidence of physical illness or injury

Evidence of mental illness

Behaviour inconsistent with drug use history obtained from client

Assessment of personal risk to client

Assist client with activities of daily living may include:

Helping the client with personal hygiene

Providing the client with food and drink

Assisting the client to travel home

Transporting clients to a place of safety

Discharge advice

Provide information may include:

Contact information for other services e.g. other sobering-up services, withdrawal services

Harm minimisation information

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assess level of intoxication and nature and extent of drug use according to organisation policy and procedure 
Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance 
Where necessary, provide first aid and seek assistance from a health professional 
Provide client with a safe and secure environment in which to sober up 
Monitor client's physical state regularly in accordance with organisation polices and procedures to ensure health and safety 
Document services provided to client in accordance with organisation reporting requirements 
Assist client with activities of daily living 
Provide information as appropriate on alcohol and other drugs issues including services available 
Contact families and/or support networks upon request of the client and in accordance with organisation policies 
Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility 
Maintain calm and confident manner in contact with client 
Conduct interactions with clients in a fair, just, humane and positive manner 
Use strategies identified in organisation response plan 
Maintain safety of self and others 
Provide services to client in a manner consistent with organisation infection control guidelines 
Seek emergency assistance as required 

Forms

Assessment Cover Sheet

CHCAOD406E - Work with clients who are intoxicated
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCAOD406E - Work with clients who are intoxicated

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: