Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCCCS017 Mapping and Delivery Guide
Provide loss and grief support

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CHCCCS017 - Provide loss and grief support
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to recognise and respond to the needs of people who are experiencing loss, grief and bereavement. This unit applies to workers in a range of community services and health contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes
       
Element: Recognise reactions to loss and grief
  • Recognise reactions to loss and grief
  • Take into account social, cultural, ethnic and spiritual differences
  • Identify situations where there may be risk to the health and/or safety of the person or other people and make appropriate referrals
  • Identify and assess an individual’s suicide risk and where necessary refer to appropriate services
       
Element: Engage empathically
  • Interact with individuals with empathy, sensitivity, professionalism and courtesy
  • Identify and respect social, cultural, ethnic and spiritual differences
       
Element: Offer support and information
  • Identify individuals experiencing difficulty in coping with grief and trauma and link or refer them to options for further help as needed
  • Provide information about grief and bereavement support services and resources
  • Identify, suggest or use strategies for formal and informal grief and bereavement support
  • Obtain feedback from individual to confirm that options are clearly understood
  • Maintain confidentiality in line with organisation practices
       
Element: Care for self
  • Monitor own stress level in relation to working in the area of grief and loss
  • Recognise and minimise risks to self associated with grief and bereavement support
  • Identify and respond to the need for supervision and debriefing
       
Element: Review support provided
  • Reflect on outcomes during and after support is provided
  • Identify where further support is required
  • Review practices for continuous improvement
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recognise reactions to loss and grief

1.1 Recognise reactions to loss and grief

1.2 Take into account social, cultural, ethnic and spiritual differences

1.3 Identify situations where there may be risk to the health and/or safety of the person or other people and make appropriate referrals

1.4 Identify and assess an individual’s suicide risk and where necessary refer to appropriate services

2. Engage empathically

2.1 Interact with individuals with empathy, sensitivity, professionalism and courtesy

2.2 Identify and respect social, cultural, ethnic and spiritual differences

2.3 Select and use verbal and non-verbal communication approaches that acknowledge the individual’s emotional needs

3. Offer support and information

3.1 Identify individuals experiencing difficulty in coping with grief and trauma and link or refer them to options for further help as needed

3.2 Provide information about grief and bereavement support services and resources

3.3 Identify, suggest or use strategies for formal and informal grief and bereavement support

3.4 Obtain feedback from individual to confirm that options are clearly understood

3.5 Maintain confidentiality in line with organisation practices

4. Care for self

4.1 Monitor own stress level in relation to working in the area of grief and loss

4.2 Recognise and minimise risks to self associated with grief and bereavement support

4.3 Identify and respond to the need for supervision and debriefing

5. Review support provided

5.1 Reflect on outcomes during and after support is provided

5.2 Identify where further support is required

5.3 Review practices for continuous improvement

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recognise reactions to loss and grief

1.1 Recognise reactions to loss and grief

1.2 Take into account social, cultural, ethnic and spiritual differences

1.3 Identify situations where there may be risk to the health and/or safety of the person or other people and make appropriate referrals

1.4 Identify and assess an individual’s suicide risk and where necessary refer to appropriate services

2. Engage empathically

2.1 Interact with individuals with empathy, sensitivity, professionalism and courtesy

2.2 Identify and respect social, cultural, ethnic and spiritual differences

2.3 Select and use verbal and non-verbal communication approaches that acknowledge the individual’s emotional needs

3. Offer support and information

3.1 Identify individuals experiencing difficulty in coping with grief and trauma and link or refer them to options for further help as needed

3.2 Provide information about grief and bereavement support services and resources

3.3 Identify, suggest or use strategies for formal and informal grief and bereavement support

3.4 Obtain feedback from individual to confirm that options are clearly understood

3.5 Maintain confidentiality in line with organisation practices

4. Care for self

4.1 Monitor own stress level in relation to working in the area of grief and loss

4.2 Recognise and minimise risks to self associated with grief and bereavement support

4.3 Identify and respond to the need for supervision and debriefing

5. Review support provided

5.1 Reflect on outcomes during and after support is provided

5.2 Identify where further support is required

5.3 Review practices for continuous improvement

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Recognise reactions to loss and grief 
Take into account social, cultural, ethnic and spiritual differences 
Identify situations where there may be risk to the health and/or safety of the person or other people and make appropriate referrals 
Identify and assess an individual’s suicide risk and where necessary refer to appropriate services 
Interact with individuals with empathy, sensitivity, professionalism and courtesy 
Identify and respect social, cultural, ethnic and spiritual differences 
 
Identify individuals experiencing difficulty in coping with grief and trauma and link or refer them to options for further help as needed 
Provide information about grief and bereavement support services and resources 
Identify, suggest or use strategies for formal and informal grief and bereavement support 
Obtain feedback from individual to confirm that options are clearly understood 
Maintain confidentiality in line with organisation practices 
Monitor own stress level in relation to working in the area of grief and loss 
Recognise and minimise risks to self associated with grief and bereavement support 
Identify and respond to the need for supervision and debriefing 
Reflect on outcomes during and after support is provided 
Identify where further support is required 
Review practices for continuous improvement 

Forms

Assessment Cover Sheet

CHCCCS017 - Provide loss and grief support
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCCCS017 - Provide loss and grief support

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: