Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCCD516A Mapping and Delivery Guide
Work within organisation and government structures to enable community development outcomes

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CHCCD516A - Work within organisation and government structures to enable community development outcomes
Description This unit describes the knowledge and skills required to work within community and government structures to enable community development processes
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application This unit is intended for application within a community work or community development work context
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Work within the structures and process of the organisation
  • Identify and work within the management structure, philosophy and purpose of own organisation
  • Identify governance structures within the organisation and roles and responsibilities within those governance structures
  • Identify the structures within the organisation that provide the authority for community development activity to occur
  • Work within lines of decision-making and accountability in contributing to planning processes in relation to organisation's community development activities
  • Ensure decisions and processes are documented accessible to all involved
       
Element: Assess extent to which organisation supports community development work
  • Determine aspects of the management structure, philosophy and purpose, governance structures, policies and procedures which are supportive of community development work
  • Identify aspects of the management structure, philosophy and purpose, governance structures, policies and procedures which may create barriers to community development work
       
Element: Utilise all levels of government for community development activities and projects
  • Identify levels of government and responsibilities for community funding
  • Identify current and possible future funding sources for community resources and programs
  • Identify government policy barriers and with community members identify strategies to support change
  • Develop strategicalliances between organisation, community members and relevant government agencies to support community development activities
  • Seek opportunities to influence government decision and policy making in line with community issues and needs
  • Ensure community development activities and projects adhere to relevant commonwealth, state and local government legal requirements
  • Regularly update information about current legal requirements and if appropriate, develop proposals to modify organisation policy and procedures in relation to community development activities
       
Element: Maintain the profile of community development work within the organisation
  • Use formal and informal networks to communicate the organisation's community development activities and achievements
  • Use a range of communication media and activities to convey information about community development activities and achievements of the organisation to encourage support and interest
  • Seek and utilise opportunities to promote the organisation and its community development work and activities
  • Display confidentiality and sensitivity in details, content and extent of public comment on organisation's activities
       
Element: Maintain management support for community development activities and projects
  • Identify and advise management of political, social, cultural and economic trends that may impact on community development activities and projects
  • Ensure community development activities and project work is within the policies and procedures of the organisation
  • Promptly address problems in implementing defined procedures to ensure resolution
  • Identify and seek to resolve conflict between organisation policies and community or public issues
  • Prepare reports on community development activities and projects in a comprehensive and accurate manner and present to relevant stakeholders and management, as required
  • When required, ensure information about community development activities and projects is provided within the management structures to facilitate effective and informed deliberations and decision-making
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
This may include the use of languages other than English and alternative communication systems

It is recommended that assessment take place on more than one occasion to enable all aspects of managing a service organisation to be assessed

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment of this unit include access to:

an appropriate workplace where assessment can be conducted or simulation of realistic workplace setting for assessment

Method of assessment:

Assessment may include observations, questioning and evidence gathered from the workplace


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Australian government system

Principles of participatory democracy

Range of governance structures operating with the community services industry

Value of process

Social, economic, political, cultural and economic development

Valuing of local knowledge and skills

Critical theories for analysing human service organisations

Critique of managerial approaches including:

management systems and principles

performance standards

service quality development

consumer focus

enterprise agreements

performance monitoring and review

Relevant statutory and legislative requirements impacting on community development and area of work

Change management principles

Essential skills:

Ability to:

It is critical that the candidate demonstrate the ability to:

Identify those aspects of an organisation's structure and philosophy which support community development work and potential implicit barriers to that work

Work with all levels of government to support, promote and implement community development activities and projects

Work in a manner that can maintain management support for community development activities and projects

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Undertake strategic planning

Understand the different organisational status of programs, projects and activities

Positively influence organisation change

Identify policy barriers and strategies for positively influencing policy change

Ability to network with and lobby

Develop strategies for adapting organisation to changes

Design strategies to involve and communicate with all major stakeholders

Demonstrate application of skills in:

strategic thinking

decision-making

environmental scanning

analysis/evaluation

facilitation

high level liaison

high level oral and written communication

Use and coordinate the use of relevant information technology effectively in line with occupational health and safety (OHS) guidelines

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Governance structuresmay include:

Incorporated community based management structures

Company structures

Government governance structures

Roles and responsibilities include:

Own role and responsibilities

Roles and responsibilities of other workers within the organisation

Roles and responsibilities of organisation's management structures

Levels of government include:

Australian government

State/territory government

Local government

Other relevant government structures

Planning processes may include

Strategic plans

Operational plans

Action plans

Management structures may include:

Boards of management

Management committees

Management structures within government agencies

Local government councils

Indicators for change may come from:

Community members

Management committee members

Other workers within an organisation

Organisation executive management

External agencies

Change in government polices and associated change in organisation focus

Communication designed to promote the organisation include:

Verbal presentations

Letters

Brochures

Fliers and other written advertisements

Poster and other artwork and audiovisual advertisements

Organisation change related to:

Nature and focus of programs and activities

Government funding programs

Changing nature of community

Changing service users

Staff requirements

Employment and work practices

Management decision-making processes

Membership changes

New buildings and other resources

Different levels of funding

Legislative change

Technological change

External policy change

Strategic alliances may include alliances between:

Community members

Industry networks

Professional associations

Other key agencies/organisations

Political parties and committees

Key government officers

Different levels of government

Ministerial advisers and staff

Ministerial advisory committees

Key public policy and decision-makers

Funding agencies

Business leaders

Community leaders

Social/economic/political researchers, analysts and advisers

Media

Special interest groups

Specialist services

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and work within the management structure, philosophy and purpose of own organisation 
Identify governance structures within the organisation and roles and responsibilities within those governance structures 
Identify the structures within the organisation that provide the authority for community development activity to occur 
Work within lines of decision-making and accountability in contributing to planning processes in relation to organisation's community development activities 
Ensure decisions and processes are documented accessible to all involved 
Determine aspects of the management structure, philosophy and purpose, governance structures, policies and procedures which are supportive of community development work 
Identify aspects of the management structure, philosophy and purpose, governance structures, policies and procedures which may create barriers to community development work 
Identify levels of government and responsibilities for community funding 
Identify current and possible future funding sources for community resources and programs 
Identify government policy barriers and with community members identify strategies to support change 
Develop strategicalliances between organisation, community members and relevant government agencies to support community development activities 
Seek opportunities to influence government decision and policy making in line with community issues and needs 
Ensure community development activities and projects adhere to relevant commonwealth, state and local government legal requirements 
Regularly update information about current legal requirements and if appropriate, develop proposals to modify organisation policy and procedures in relation to community development activities 
Use formal and informal networks to communicate the organisation's community development activities and achievements 
Use a range of communication media and activities to convey information about community development activities and achievements of the organisation to encourage support and interest 
Seek and utilise opportunities to promote the organisation and its community development work and activities 
Display confidentiality and sensitivity in details, content and extent of public comment on organisation's activities 
Identify and advise management of political, social, cultural and economic trends that may impact on community development activities and projects 
Ensure community development activities and project work is within the policies and procedures of the organisation 
Promptly address problems in implementing defined procedures to ensure resolution 
Identify and seek to resolve conflict between organisation policies and community or public issues 
Prepare reports on community development activities and projects in a comprehensive and accurate manner and present to relevant stakeholders and management, as required 
When required, ensure information about community development activities and projects is provided within the management structures to facilitate effective and informed deliberations and decision-making 

Forms

Assessment Cover Sheet

CHCCD516A - Work within organisation and government structures to enable community development outcomes
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCCD516A - Work within organisation and government structures to enable community development outcomes

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: