Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCCOM302D Mapping and Delivery Guide
Communicate appropriately with clients and colleagues
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | CHCCOM302D - Communicate appropriately with clients and colleagues |
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Description | This unit describes the knowledge and skills required to exercise effective communication skills in the workplace | ||
Employability Skills | This unit contains Employability Skills | ||
Learning Outcomes and Application | The communication skills described in this unit may be applied across a range of workplace contexts involving various levels of social and cultural diversity | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Exercise effective communication techniques |
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Element: Follow routine instructions |
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Element: Complete reports as required |
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