Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCCSM002 Mapping and Delivery Guide
Implement case management practice
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | CHCCSM002 - Implement case management practice |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to develop and implement an action plan for complex case management based on existing goal directed plans that address predetermined needs.Workers at this level will demonstrate autonomy, well-developed judgement, adaptability and responsibility and are typically already experienced in working intensively with clients requiring support. This unit applies to work in a range of health and community service sector contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit: use of suitable facilities, equipment and resources, including individualised case management plans modelling of industry operating conditions, including: scenarios that reflect standard operating conditions and contingencies links to other local service agencies or organisations Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Elements define the essential outcomes. | ||||||||
Element: Initiate complex case management process |
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Element: Identify and consider possible solutions to complex issues |
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Element: Develop plan of action to address identified priorities |
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Element: Monitor service provision and coordination |
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Element: Evaluate client outcomes |
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