Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCDIS010 Mapping and Delivery Guide
Provide person-centred services to people with disability with complex needs

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CHCDIS010 - Provide person-centred services to people with disability with complex needs
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional. This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes
       
Element: Evaluate and prioritise the needs of a person with complex support issues
  • Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues
  • Identify specific problems, issues and challenges for the person in line with job role and organisation procedures
  • Analyse and interpret data, with assistance from health professionals and other relevant personnel
  • Recognise the impact of complex support issues on the persons family
  • Establish priorities for support with the person and/or family and/or carer and/or relevant other
       
Element: Develop an individualised plan to achieve maximum quality of life
  • Utilise best practice guidelines when developing strategies to address complex and/or special needs
  • Liaise with relevant experts and/or health professionals when developing individualised plans
  • Negotiate and establish goals with the person and/or family and/or carer and/or relevant other
  • Access and negotiate resources in order to deliver identified services
  • Access community support agencies to facilitate the achievement of established goals
       
Element: Coordinate the delivery of the individualised plan
  • Ensure services and support activities are undertaken by appropriately skilled workers
  • Recognise when a service and/or support worker is no longer able to provide the level of service required
  • Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan
       
Element: Coordinate the monitoring, evaluation and review of the individualised plan
  • Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs
  • Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan
  • Seek advice and assistance when the person’s goals and needs are not being achieved
  • Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate and prioritise the needs of a person with complex support issues

1.1 Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues

1.2 Identify specific problems, issues and challenges for the person in line with job role and organisation procedures

1.3 Analyse and interpret data, with assistance from health professionals and other relevant personnel

1.4 Recognise the impact of complex support issues on the persons family

1.5 Establish priorities for support with the person and/or family and/or carer and/or relevant other

2. Develop an individualised plan to achieve maximum quality of life

2.1 Utilise best practice guidelines when developing strategies to address complex and/or special needs

2.2 Liaise with relevant experts and/or health professionals when developing individualised plans

2.3 Negotiate and establish goals with the person and/or family and/or carer and/or relevant other

2.4 Access and negotiate resources in order to deliver identified services

2.5 Access community support agencies to facilitate the achievement of established goals

3. Coordinate the delivery of the individualised plan

3.1 Ensure services and support activities are undertaken by appropriately skilled workers

3.2 Recognise when a service and/or support worker is no longer able to provide the level of service required

3.3 Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan

4. Coordinate the monitoring, evaluation and review of the individualised plan

4.1 Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs

4.2 Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan

4.3 Seek advice and assistance when the person’s goals and needs are not being achieved

4.4 Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate and prioritise the needs of a person with complex support issues

1.1 Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues

1.2 Identify specific problems, issues and challenges for the person in line with job role and organisation procedures

1.3 Analyse and interpret data, with assistance from health professionals and other relevant personnel

1.4 Recognise the impact of complex support issues on the persons family

1.5 Establish priorities for support with the person and/or family and/or carer and/or relevant other

2. Develop an individualised plan to achieve maximum quality of life

2.1 Utilise best practice guidelines when developing strategies to address complex and/or special needs

2.2 Liaise with relevant experts and/or health professionals when developing individualised plans

2.3 Negotiate and establish goals with the person and/or family and/or carer and/or relevant other

2.4 Access and negotiate resources in order to deliver identified services

2.5 Access community support agencies to facilitate the achievement of established goals

3. Coordinate the delivery of the individualised plan

3.1 Ensure services and support activities are undertaken by appropriately skilled workers

3.2 Recognise when a service and/or support worker is no longer able to provide the level of service required

3.3 Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan

4. Coordinate the monitoring, evaluation and review of the individualised plan

4.1 Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs

4.2 Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan

4.3 Seek advice and assistance when the person’s goals and needs are not being achieved

4.4 Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues 
Identify specific problems, issues and challenges for the person in line with job role and organisation procedures 
Analyse and interpret data, with assistance from health professionals and other relevant personnel 
Recognise the impact of complex support issues on the persons family 
Establish priorities for support with the person and/or family and/or carer and/or relevant other 
Utilise best practice guidelines when developing strategies to address complex and/or special needs 
Liaise with relevant experts and/or health professionals when developing individualised plans 
Negotiate and establish goals with the person and/or family and/or carer and/or relevant other 
Access and negotiate resources in order to deliver identified services 
Access community support agencies to facilitate the achievement of established goals 
Ensure services and support activities are undertaken by appropriately skilled workers 
Recognise when a service and/or support worker is no longer able to provide the level of service required 
Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan 
Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs 
Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan 
Seek advice and assistance when the person’s goals and needs are not being achieved 
Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other 

Forms

Assessment Cover Sheet

CHCDIS010 - Provide person-centred services to people with disability with complex needs
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCDIS010 - Provide person-centred services to people with disability with complex needs

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: