Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCECE028 Mapping and Delivery Guide
Collaborate with families to plan service and supports

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CHCECE028 - Collaborate with families to plan service and supports
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to collaborate with families to plan and review the provision of care, education and additional supports as required. The unit applies to educators who work with children in a variety of education and care services.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Explore the needs of the child and family with parent/s
  • Work collaboratively with parent/s to identify needs of the child and family
  • Gather sufficient information about needs from a range of sources to enable decisions to be made
  • Determine needs in relation to additional interventions or crisis support
  • Treat and document information according to organisation’s guidelines and legislative requirements
  • Demonstrate respect for a parent’s decision not to share information about their family, as relevant
  • Demonstrate respect for the family and their child rearing practices in all communications
       
Element: Provide information about the service and discuss issues with parent/s
  • Provide comprehensive information about the service and service system to parent/s using appropriate language and visual aids
  • Clearly explain parents’ rights and responsibilities in relation to service policies
  • Sensitively communicate with parent/s about any issues relating to their child
  • Make appropriate referrals to other services when children or families could benefit from additional support
  • Develop, implement and review written strategies to ensure that information and service processes are accessible to family members
  • Ensure the process of service delivery aims to increase active and positive participation of families in the community.
       
Element: Facilitate interventions
  • Implement intervention and/or crisis support procedures as required
  • Monitor intervention and support services in consultation with family and adjust approaches to ensure ongoing satisfaction and positive outcomes
       
Element: Review service provision with family members
  • Actively seek feedback from parents and act upon it appropriately
  • Regularly review agreement for service with the family
  • Challenge a family member’s failure to follow service guidelines as required
  • Explore and negotiate issues and concerns identified by parent/s
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Explore the needs of the child and family with parent/s

1.1 Work collaboratively with parent/s to identify needs of the child and family

1.2 Gather sufficient information about needs from a range of sources to enable decisions to be made

1.3 Determine needs in relation to additional interventions or crisis support

1.4 Treat and document information according to organisation’s guidelines and legislative requirements

1.5 Demonstrate respect for a parent’s decision not to share information about their family, as relevant

1.6 Demonstrate respect for the family and their child rearing practices in all communications

2. Provide information about the service and discuss issues with parent/s

2.1 Provide comprehensive information about the service and service system to parent/s using appropriate language and visual aids

2.2 Clearly explain parents’ rights and responsibilities in relation to service policies

2.3 Sensitively communicate with parent/s about any issues relating to their child

2.4 Make appropriate referrals to other services when children or families could benefit from additional support

2.5 Develop, implement and review written strategies to ensure that information and service processes are accessible to family members

2.6 Ensure the process of service delivery aims to increase active and positive participation of families in the community.

3. Facilitate interventions

3.1 Implement intervention and/or crisis support procedures as required

3.2 Monitor intervention and support services in consultation with family and adjust approaches to ensure ongoing satisfaction and positive outcomes

4. Review service provision with family members

4.1 Actively seek feedback from parents and act upon it appropriately

4.2 Regularly review agreement for service with the family

4.3 Challenge a family member’s failure to follow service guidelines as required

4.4 Explore and negotiate issues and concerns identified by parent/s

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Explore the needs of the child and family with parent/s

1.1 Work collaboratively with parent/s to identify needs of the child and family

1.2 Gather sufficient information about needs from a range of sources to enable decisions to be made

1.3 Determine needs in relation to additional interventions or crisis support

1.4 Treat and document information according to organisation’s guidelines and legislative requirements

1.5 Demonstrate respect for a parent’s decision not to share information about their family, as relevant

1.6 Demonstrate respect for the family and their child rearing practices in all communications

2. Provide information about the service and discuss issues with parent/s

2.1 Provide comprehensive information about the service and service system to parent/s using appropriate language and visual aids

2.2 Clearly explain parents’ rights and responsibilities in relation to service policies

2.3 Sensitively communicate with parent/s about any issues relating to their child

2.4 Make appropriate referrals to other services when children or families could benefit from additional support

2.5 Develop, implement and review written strategies to ensure that information and service processes are accessible to family members

2.6 Ensure the process of service delivery aims to increase active and positive participation of families in the community.

3. Facilitate interventions

3.1 Implement intervention and/or crisis support procedures as required

3.2 Monitor intervention and support services in consultation with family and adjust approaches to ensure ongoing satisfaction and positive outcomes

4. Review service provision with family members

4.1 Actively seek feedback from parents and act upon it appropriately

4.2 Regularly review agreement for service with the family

4.3 Challenge a family member’s failure to follow service guidelines as required

4.4 Explore and negotiate issues and concerns identified by parent/s

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Work collaboratively with parent/s to identify needs of the child and family 
Gather sufficient information about needs from a range of sources to enable decisions to be made 
Determine needs in relation to additional interventions or crisis support 
Treat and document information according to organisation’s guidelines and legislative requirements 
Demonstrate respect for a parent’s decision not to share information about their family, as relevant 
Demonstrate respect for the family and their child rearing practices in all communications 
Provide comprehensive information about the service and service system to parent/s using appropriate language and visual aids 
Clearly explain parents’ rights and responsibilities in relation to service policies 
Sensitively communicate with parent/s about any issues relating to their child 
Make appropriate referrals to other services when children or families could benefit from additional support 
Develop, implement and review written strategies to ensure that information and service processes are accessible to family members 
Ensure the process of service delivery aims to increase active and positive participation of families in the community. 
Implement intervention and/or crisis support procedures as required 
Monitor intervention and support services in consultation with family and adjust approaches to ensure ongoing satisfaction and positive outcomes 
Actively seek feedback from parents and act upon it appropriately 
Regularly review agreement for service with the family 
Challenge a family member’s failure to follow service guidelines as required 
Explore and negotiate issues and concerns identified by parent/s 

Forms

Assessment Cover Sheet

CHCECE028 - Collaborate with families to plan service and supports
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCECE028 - Collaborate with families to plan service and supports

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: