Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCEDS008 Mapping and Delivery Guide
Comply with school administrative requirements

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CHCEDS008 - Comply with school administrative requirements
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge for education support workers to undertake administration and basic computer tasks in the education environment where administration is not the main focus of work.This unit applies to education support work in a variety of contexts and the work is to be undertaken with appropriate guidance, support and supervision by a nominated teacher or other education professional.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Complete forms and documents as required
  • Access and select forms for appropriate purpose
  • Complete in accordance with the organisation policies and procedures
  • Use templates from software provided
       
Element: Store and access information appropriately
  • Store information in accordance with organisation guidelines
  • Provide individuals with access to information in accordance with organisation guidelines
  • Maintain information on the organisation in a confidential and secure manner
  • Report breaches of information security to the relevant person
       
Element: Manage enquiries in accordance with school policy and procedures
  • Handle enquiries promptly according to organisation policy and procedures
  • Use effective listening and speaking skills in oral communication
  • Refer enquiries about student learning or progress to relevant person
  • Record and distribute verbal, written and recorded messages in order of priority, urgency and policy and procedures
  • Use communication equipment and information technology in accordance with school protocols
  • Use telephone techniques and emails according to organisation policy and protocols
       
Element: Complete written documentation
  • Present written information and ideas in a clear and concise manner so the intended purpose is understood by the recipient
  • Complete and present documents within designated timeframes
  • Present written information to meet standards of style, format and accuracy
       
Element: Use technology to support administrative and education support activities
  • Use available technology to address administrative responsibilities in line with organisation requirements
  • Use word processing software, formatting and editing to produce documents
  • Develop simple spreadsheets as required
  • Use the internet to search and access information
  • Insert graphics into a word processed document and print the document
  • Use relevant software to prepare and/or deliver basic presentations as required by work role
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Complete forms and documents as required

1.1 Access and select forms for appropriate purpose

1.2 Complete in accordance with the organisation policies and procedures

1.3 Use templates from software provided

2. Store and access information appropriately

2.1 Store information in accordance with organisation guidelines

2.2 Provide individuals with access to information in accordance with organisation guidelines

2.3 Maintain information on the organisation in a confidential and secure manner

2.4 Report breaches of information security to the relevant person

3. Manage enquiries in accordance with school policy and procedures

3.1 Handle enquiries promptly according to organisation policy and procedures

3.2 Use effective listening and speaking skills in oral communication

3.3 Refer enquiries about student learning or progress to relevant person

3.4 Record and distribute verbal, written and recorded messages in order of priority, urgency and policy and procedures

3.5 Use communication equipment and information technology in accordance with school protocols

3.6 Use telephone techniques and emails according to organisation policy and protocols

4. Complete written documentation

4.1 Present written information and ideas in a clear and concise manner so the intended purpose is understood by the recipient

4.2 Complete and present documents within designated timeframes

4.3 Present written information to meet standards of style, format and accuracy

5. Use technology to support administrative and education support activities

5.1 Use available technology to address administrative responsibilities in line with organisation requirements

5.2 Use word processing software, formatting and editing to produce documents

5.3 Develop simple spreadsheets as required

5.4 Use the internet to search and access information

5.5 Insert graphics into a word processed document and print the document

5.6 Use relevant software to prepare and/or deliver basic presentations as required by work role


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Complete forms and documents as required

1.1 Access and select forms for appropriate purpose

1.2 Complete in accordance with the organisation policies and procedures

1.3 Use templates from software provided

2. Store and access information appropriately

2.1 Store information in accordance with organisation guidelines

2.2 Provide individuals with access to information in accordance with organisation guidelines

2.3 Maintain information on the organisation in a confidential and secure manner

2.4 Report breaches of information security to the relevant person

3. Manage enquiries in accordance with school policy and procedures

3.1 Handle enquiries promptly according to organisation policy and procedures

3.2 Use effective listening and speaking skills in oral communication

3.3 Refer enquiries about student learning or progress to relevant person

3.4 Record and distribute verbal, written and recorded messages in order of priority, urgency and policy and procedures

3.5 Use communication equipment and information technology in accordance with school protocols

3.6 Use telephone techniques and emails according to organisation policy and protocols

4. Complete written documentation

4.1 Present written information and ideas in a clear and concise manner so the intended purpose is understood by the recipient

4.2 Complete and present documents within designated timeframes

4.3 Present written information to meet standards of style, format and accuracy

5. Use technology to support administrative and education support activities

5.1 Use available technology to address administrative responsibilities in line with organisation requirements

5.2 Use word processing software, formatting and editing to produce documents

5.3 Develop simple spreadsheets as required

5.4 Use the internet to search and access information

5.5 Insert graphics into a word processed document and print the document

5.6 Use relevant software to prepare and/or deliver basic presentations as required by work role

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Education environment may include:

Government school (pre-primary, primary and secondary)

Private/non-government school (pre-primary, primary and secondary)

Education centre

Kindergarten

Special education centre

Community education centre

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Access and select forms for appropriate purpose 
Complete in accordance with the organisation policies and procedures 
Use templates from software provided 
Store information in accordance with organisation guidelines 
Provide individuals with access to information in accordance with organisation guidelines 
Maintain information on the organisation in a confidential and secure manner 
Report breaches of information security to the relevant person 
Handle enquiries promptly according to organisation policy and procedures 
Use effective listening and speaking skills in oral communication 
Refer enquiries about student learning or progress to relevant person 
Record and distribute verbal, written and recorded messages in order of priority, urgency and policy and procedures 
Use communication equipment and information technology in accordance with school protocols 
Use telephone techniques and emails according to organisation policy and protocols 
Present written information and ideas in a clear and concise manner so the intended purpose is understood by the recipient 
Complete and present documents within designated timeframes 
Present written information to meet standards of style, format and accuracy 
Use available technology to address administrative responsibilities in line with organisation requirements 
Use word processing software, formatting and editing to produce documents 
Develop simple spreadsheets as required 
Use the internet to search and access information 
Insert graphics into a word processed document and print the document 
Use relevant software to prepare and/or deliver basic presentations as required by work role 

Forms

Assessment Cover Sheet

CHCEDS008 - Comply with school administrative requirements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCEDS008 - Comply with school administrative requirements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: