Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCEDU007 Mapping and Delivery Guide
Provide group education on consumer credit and debt

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CHCEDU007 - Provide group education on consumer credit and debt
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to work in the community services and health sector with target groups and individuals to identify their financial literacy education requirements. This unit applies to workers who will be part of a professional team and under the guidance of a supervisor.Financial literacy education provides targeted information and resources to meet particular client needs.Acquisition of financial literacy education competencies alone does not provide sufficient foundation to undertake complex financial literacy education or financial counselling. Where financial issues have the potential to become complex, clients should be referred to a qualified financial counsellor. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes
       
Element: Explain role of credit and options
  • Explain concepts and terminology of credit provided by a financial institution and the debt incurred by a borrower
  • Compare features of different types of loans or credit facilities
  • Identify differences between unsecured and secured loans and explain implications of default on secured and unsecured loans
  • Explain the cost of credit
  • Explain uses of documentation and the importance of maintaining paperwork
       
Element: Identify common debt issues
  • Discuss common types of debt with client group and identify its potential implications in relation to specific client’s situation
  • Provide appropriate referrals to specialised services to assist clients to deal with debt issues
  • Identify and inform clients of ways to avoid debt as a means to assist client to minimise debt
  • Identify and inform clients of range of debt reduction strategies to address client situation
       
Element: Identify complaints and hardship options to address personal financial issues
  • Provide general information on informal and formal complaint processes
  • Provide general information on hardship provisions
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Explain role of credit and options

1.1 Explain concepts and terminology of credit provided by a financial institution and the debt incurred by a borrower

1.2 Compare features of different types of loans or credit facilities

1.3 Identify differences between unsecured and secured loans and explain implications of default on secured and unsecured loans

1.4 Explain the cost of credit

1.5 Explain uses of documentation and the importance of maintaining paperwork

2. Identify common debt issues

2.1 Discuss common types of debt with client group and identify its potential implications in relation to specific client’s situation

2.2 Provide appropriate referrals to specialised services to assist clients to deal with debt issues

2.3 Identify and inform clients of ways to avoid debt as a means to assist client to minimise debt

2.4 Identify and inform clients of range of debt reduction strategies to address client situation

3. Identify complaints and hardship options to address personal financial issues

3.1 Provide general information on informal and formal complaint processes

3.2 Provide general information on hardship provisions

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Explain role of credit and options

1.1 Explain concepts and terminology of credit provided by a financial institution and the debt incurred by a borrower

1.2 Compare features of different types of loans or credit facilities

1.3 Identify differences between unsecured and secured loans and explain implications of default on secured and unsecured loans

1.4 Explain the cost of credit

1.5 Explain uses of documentation and the importance of maintaining paperwork

2. Identify common debt issues

2.1 Discuss common types of debt with client group and identify its potential implications in relation to specific client’s situation

2.2 Provide appropriate referrals to specialised services to assist clients to deal with debt issues

2.3 Identify and inform clients of ways to avoid debt as a means to assist client to minimise debt

2.4 Identify and inform clients of range of debt reduction strategies to address client situation

3. Identify complaints and hardship options to address personal financial issues

3.1 Provide general information on informal and formal complaint processes

3.2 Provide general information on hardship provisions

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Explain concepts and terminology of credit provided by a financial institution and the debt incurred by a borrower 
Compare features of different types of loans or credit facilities 
Identify differences between unsecured and secured loans and explain implications of default on secured and unsecured loans 
Explain the cost of credit 
Explain uses of documentation and the importance of maintaining paperwork 
Discuss common types of debt with client group and identify its potential implications in relation to specific client’s situation 
Provide appropriate referrals to specialised services to assist clients to deal with debt issues 
Identify and inform clients of ways to avoid debt as a means to assist client to minimise debt 
Identify and inform clients of range of debt reduction strategies to address client situation 
Provide general information on informal and formal complaint processes 
Provide general information on hardship provisions 

Forms

Assessment Cover Sheet

CHCEDU007 - Provide group education on consumer credit and debt
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCEDU007 - Provide group education on consumer credit and debt

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: