Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCGRP001 Mapping and Delivery Guide
Support group activities

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CHCGRP001 - Support group activities
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to participate in, and provide general support for, group work. It does not include the leadership or facilitation of groups.This unit applies to individuals involved group work in a range of community service settings. They work according to established organisation procedures.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

organisation policies and procedures

group member information

modelling of industry operating conditions, including:

scenarios that involve interactions with groups.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes
       
Element: Identify the purpose of the group
  • Identify and determine activities which meet the group purpose with members of the group,
  • Discuss and agree rules for group behaviour with all group members as a participant
  • Identify, acknowledge and respect individual differences of workers and group members
  • Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role
  • Keep records of group interactions according to organisation documentation requirements
       
Element: Establish and maintain group relationships
  • Confirm role played by self and other group members
  • Encourage participation of other group members
  • Model clear communication and encourage group members to use clear and appropriate communication
  • Ensure communication and interactions with group are appropriate to aim and purpose of group
  • Implement appropriate processes to address breaches of behaviour according to organisation protocols
  • Encourage participants to abide by agreed behaviours
  • Promote group achievements in a way which motivates and recognises participants’ efforts
       
Element: Organise resources for group activities
  • Identify support and resources to achieve the objectives of the group
  • Provide information to group about resources available and guidelines for their use
  • Encourage cooperative approach to the use of resources
  • Complete reports on use of resources according to organisation procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the purpose of the group

1.1 Identify and determine activities which meet the group purpose with members of the group,

1.2 Discuss and agree rules for group behaviour with all group members as a participant

1.3 Identify, acknowledge and respect individual differences of workers and group members

1.4 Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role

1.5 Keep records of group interactions according to organisation documentation requirements

2. Establish and maintain group relationships

2.1 Confirm role played by self and other group members

2.2 Encourage participation of other group members

2.3 Model clear communication and encourage group members to use clear and appropriate communication

2.4 Ensure communication and interactions with group are appropriate to aim and purpose of group

2.5 Implement appropriate processes to address breaches of behaviour according to organisation protocols

2.6 Encourage participants to abide by agreed behaviours

2.7 Promote group achievements in a way which motivates and recognises participants’ efforts

3. Organise resources for group activities

3.1 Identify support and resources to achieve the objectives of the group

3.2 Provide information to group about resources available and guidelines for their use

3.3 Encourage cooperative approach to the use of resources

3.4 Complete reports on use of resources according to organisation procedures

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

participated in, and supported the activities of, at least 3 different groups, where groups comprise at least 5 members

modelled the following communication skills when participating in groups:

active listening

questioning

rapport-building

conflict resolution

clarity in communication.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for group work, and how these are applied in organisations and individual practice:

codes of conduct

discrimination

duty of care

mandatory reporting

privacy, confidentiality and disclosure

records management

work role boundaries – responsibilities and limitations

work health and safety

policies and procedures

nature of groups and the way they operate at an overview level, including:

dynamics of groups

stages of group development

stages of change

styles of group leadership and decision-making

communication techniques and how they are used within groups, including:

active listening and questioning

rapport building

conflict resolution

non-verbal communication

nature of resources provided to groups, including:

information/referrals

facilities

equipment/materials

administrative support

facilitation of meetings

worker skills/expertise

nature of support provided including:

resources managed by the organisation

advice, information and facilitation

individual or group supervision.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the purpose of the group

1.1 Identify and determine activities which meet the group purpose with members of the group,

1.2 Discuss and agree rules for group behaviour with all group members as a participant

1.3 Identify, acknowledge and respect individual differences of workers and group members

1.4 Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role

1.5 Keep records of group interactions according to organisation documentation requirements

2. Establish and maintain group relationships

2.1 Confirm role played by self and other group members

2.2 Encourage participation of other group members

2.3 Model clear communication and encourage group members to use clear and appropriate communication

2.4 Ensure communication and interactions with group are appropriate to aim and purpose of group

2.5 Implement appropriate processes to address breaches of behaviour according to organisation protocols

2.6 Encourage participants to abide by agreed behaviours

2.7 Promote group achievements in a way which motivates and recognises participants’ efforts

3. Organise resources for group activities

3.1 Identify support and resources to achieve the objectives of the group

3.2 Provide information to group about resources available and guidelines for their use

3.3 Encourage cooperative approach to the use of resources

3.4 Complete reports on use of resources according to organisation procedures

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Identify and determine activities which meet the group purpose with members of the group, 
Discuss and agree rules for group behaviour with all group members as a participant 
Identify, acknowledge and respect individual differences of workers and group members 
Seek, identify and accommodate goals, needs and expectations of participants according to available resources and scope of own role 
Keep records of group interactions according to organisation documentation requirements 
Confirm role played by self and other group members 
Encourage participation of other group members 
Model clear communication and encourage group members to use clear and appropriate communication 
Ensure communication and interactions with group are appropriate to aim and purpose of group 
Implement appropriate processes to address breaches of behaviour according to organisation protocols 
Encourage participants to abide by agreed behaviours 
Promote group achievements in a way which motivates and recognises participants’ efforts 
Identify support and resources to achieve the objectives of the group 
Provide information to group about resources available and guidelines for their use 
Encourage cooperative approach to the use of resources 
Complete reports on use of resources according to organisation procedures 

Forms

Assessment Cover Sheet

CHCGRP001 - Support group activities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCGRP001 - Support group activities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: