Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCMED003 Mapping and Delivery Guide
Consolidate and conclude mediation
Issue Date: April 2019
||Unit of Competency||CHCMED003 - Consolidate and conclude mediation|
|Learning Outcomes and Application||This unit describes the skills and knowledge required to assess the level of agreement reached, provide information for future action or referral, and document the mediation outcome. This unit applies to mediation work in a range of community service contexts. Mediators use specialised knowledge, critical thinking and communication skills. They apply discretion and judgement within established organisation procedures.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.|
|Duration and Setting||X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:
use of suitable facilities, equipment and resources, including:
dispute information and information about the parties involved
organisation policies and procedures
modelling of industry operating conditions, including:
scenarios that allow for complex interactions with others
scenarios that involve problem-solving.
Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
|Development and validation strategy and guide for assessors and learners||Student Learning Resources||Handouts
|Assessment 1||Assessment 2||Assessment 3||Assessment 4|
|Elements of Competency||Performance Criteria|
|Element: Elements define the essential outcomes|
|Element: Assess the level of agreement|
|Element: Provide information and referral|
|Element: Document and communicate outcome|
|Element: Evaluate mediation|