CHCPAL001 - Deliver care services using a palliative approach Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CHCPAL001 Mapping and Delivery Guide Deliver care services using a palliative approach
Version 1.0 Issue Date: March 2024
Qualification
-
Unit of Competency
CHCPAL001 - Deliver care services using a palliative approach
Description
Employability Skills
Learning Outcomes and Application
This unit describes the skills and knowledge required to care for people with life-threatening or life-limiting illness and/or normal ageing process within a palliative approach.This unit applies to workers in a residential or community context. Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Skills must be demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:
typical workplace documentation and reporting processes
scenarios and simulations in provision of care using a palliative approach in a range of contexts
palliative care plans and equipment and/or resources outlined in plan
Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Elements define the essential outcomes
Element: Apply principals and aims of a palliative approach when supporting individuals
Recognise the holistic needs of the person extending over time, not just end-of-life
Support the person, carers and family to express needs and preferences and report information to supervisor
Communicate with the person, carers and family in relation to the person’s quality of life, pain and comfort and report information to supervisor
Respect the family and carers as an integral part of the care team and ensure that they have the information and support needed
Element: Respect the person’s preferences for quality of life choices
Create a supportive environment that encourages the person, carers, family members and/or significant others to share information regarding changing needs and preferences
Use a non-judgemental approach to ensure the person’s lifestyle, social, spiritual and cultural choices and needs are supported and documented in care plan
Encourage the person, carer, family and /or significant others to freely discuss spiritual and cultural issues in an open and safe environment within scope of role
Identify needs and issues outside the scope of your role and refer to supervising colleague
Communicate with individuals, families, carers and /or significant others in a manner that shows empathy and provides emotional support
Element: Follow the person’s advanced care directives in the care plan
Interpret and follow advanced care directives in the care plan in line with own work role and organisation, legal and ethical requirements
Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
Element: Respond to signs of pain and other symptoms
Observe and document the person’s pain and other symptoms in line with care plan directives and promptly report to appropriate member of the care team
Implement strategies to manage pain and promote comfort in line with care plan and role
Regularly evaluate and document effectiveness of implemented strategies
Refer to appropriate member of staff any misconceptions in the workplace surrounding the use of pain relieving medication
Element: Follow end-of-life care strategies
Regularly check for any changes on care plan that indicate decisions made by the person have been reviewed
Provide a supportive environment to the individual, families, carers and /or significant others involved in their care at end-of-life
Respect and support the person’s preferences and culture when providing end-of-life care according to care plan and role
Maintain dignity of the person when providing planned end-of-life care and care immediately following death
Recognise any signs of the person’s imminent death or deterioration and report to appropriate member of care team in line with organisation requirements
Provide emotional support to other individuals, carers, families and /or significant others when a death has occurred in line with role
Element: Manage own emotional responses and ethical issues
Follow organisation policies and procedures in relation to managing own emotional responses and ethical issues
Identify and reflect upon own emotional responses to death and dying and raise and discuss any issues or reactions with supervisor or other appropriate person
Raise any ethical issues or concerns with supervisor or other appropriate person
Identify and action self care strategies to address the potential impact of personal responses on self
Access bereavement care and support of other team members as needed
Element: Follow the person’s advance care directives in the care plan
Interpret and follow advance care directives in the care plan in line with own work role and organisation, legal and ethical requirements
Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
Element: Respect the person’s preferences for quality of life choices
Create a supportive environment that encourages the person, carers, family members and/or significant others to share information regarding changing needs and preferences
Use a non-judgemental approach to ensure the person’s lifestyle, social, spiritual and cultural choices and needs are supported and documented in care plan
Encourage the person, carer, family and /or significant others to freely discuss spiritual and cultural issues in an open and safe environment within scope of role
Identify needs and issues outside the scope of your role and refer to supervising colleague
Communicate with individuals, families, carers and /or significant others in a manner that shows empathy and provides emotional support
Element: Follow the person’s advance care directives in the care plan
Interpret and follow advance care directives in the care plan in line with own work role and organisation, legal and ethical requirements
Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT
PERFORMANCE CRITERIA
Elements define the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Apply principals and aims of a palliative approach when supporting individuals
1.1 Recognise the holistic needs of the person extending over time, not just end-of-life
1.2 Support the person, carers and family to express needs and preferences and report information to supervisor
1.3 Communicate with the person, carers and family in relation to the person’s quality of life, pain and comfort and report information to supervisor
1.4 Respect the family and carers as an integral part of the care team and ensure that they have the information and support needed
2. Respect the person’s preferences for quality of life choices
2.1 Create a supportive environment that encourages the person, carers, family members and/or significant others to share information regarding changing needs and preferences
2.2 Use a non-judgemental approach to ensure the person’s lifestyle, social, spiritual and cultural choices and needs are supported and documented in care plan
2.3 Encourage the person, carer, family and /or significant others to freely discuss spiritual and cultural issues in an open and safe environment within scope of role
2.4 Identify needs and issues outside the scope of your role and refer to supervising colleague
2.5 Communicate with individuals, families, carers and /or significant others in a manner that shows empathy and provides emotional support
3. Follow the person’s advance care directives in the care plan
3.1 Interpret and follow advance care directives in the care plan in line with own work role and organisation, legal and ethical requirements
3.2 Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
3.3 Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
3.4 Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
3.5 Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
4. Respond to signs of pain and other symptoms
4.1 Observe and document the person’s pain and other symptoms in line with care plan directives and promptly report to appropriate member of the care team
4.2 Implement strategies to manage pain and promote comfort in line with care plan and role
4.3 Regularly evaluate and document effectiveness of implemented strategies
4.4 Refer to appropriate member of staff any misconceptions in the workplace surrounding the use of pain relieving medication
5. Follow end-of-life care strategies
5.1 Regularly check for any changes on care plan that indicate decisions made by the person have been reviewed
5.2 Provide a supportive environment to the individual, families, carers and /or significant others involved in their care at end-of-life
5.3 Respect and support the person’s preferences and culture when providing end-of-life care according to care plan and role
5.4 Maintain dignity of the person when providing planned end-of-life care and care immediately following death
5.5 Recognise any signs of the person’s imminent death or deterioration and report to appropriate member of care team in line with organisation requirements
5.6 Provide emotional support to other individuals, carers, families and /or significant others when a death has occurred in line with role
6. Manage own emotional responses and ethical issues
6.1 Follow organisation policies and procedures in relation to managing own emotional responses and ethical issues
6.2 Identify and reflect upon own emotional responses to death and dying and raise and discuss any issues or reactions with supervisor or other appropriate person
6.3 Raise any ethical issues or concerns with supervisor or other appropriate person
6.4 Identify and action self care strategies to address the potential impact of personal responses on self
6.5 Access bereavement care and support of other team members as needed
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:
supported, reported and documented issues and needs of 3 people in palliative care
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
philosophy, principles, benefits and scope of palliative care
the needs of people dealing with a life-threatening or life-limiting illness and the emotional impact of diagnosis
cultural, religious and spiritual differences in relation to death and dying
the stages of grief and personal strategies for managing reactions to grief
advance care directives and end-of-life care strategies
pain relief and comfort promotion
nutritional and hydration requirements during a palliative approach
legal and ethical considerations for working in palliative care, including:
dignity of risk
duty of care
human rights
privacy, confidentiality and disclosure
work role boundaries – responsibilities and limitations
relevant policies, protocols and practices of the organisation in relation to the provision of both a palliative approach and palliative care
responsibilities to self and colleagues
various signs of imminent death and/or deterioration
communication strategies to build trust, show empathy, demonstrate support and empowers the person, family, carers and/or significant others
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
ELEMENT
PERFORMANCE CRITERIA
Elements define the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Apply principals and aims of a palliative approach when supporting individuals
1.1 Recognise the holistic needs of the person extending over time, not just end-of-life
1.2 Support the person, carers and family to express needs and preferences and report information to supervisor
1.3 Communicate with the person, carers and family in relation to the person’s quality of life, pain and comfort and report information to supervisor
1.4 Respect the family and carers as an integral part of the care team and ensure that they have the information and support needed
2. Respect the person’s preferences for quality of life choices
2.1 Create a supportive environment that encourages the person, carers, family members and/or significant others to share information regarding changing needs and preferences
2.2 Use a non-judgemental approach to ensure the person’s lifestyle, social, spiritual and cultural choices and needs are supported and documented in care plan
2.3 Encourage the person, carer, family and /or significant others to freely discuss spiritual and cultural issues in an open and safe environment within scope of role
2.4 Identify needs and issues outside the scope of your role and refer to supervising colleague
2.5 Communicate with individuals, families, carers and /or significant others in a manner that shows empathy and provides emotional support
3. Follow the person’s advance care directives in the care plan
3.1 Interpret and follow advance care directives in the care plan in line with own work role and organisation, legal and ethical requirements
3.2 Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
3.3 Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
3.4 Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
3.5 Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
4. Respond to signs of pain and other symptoms
4.1 Observe and document the person’s pain and other symptoms in line with care plan directives and promptly report to appropriate member of the care team
4.2 Implement strategies to manage pain and promote comfort in line with care plan and role
4.3 Regularly evaluate and document effectiveness of implemented strategies
4.4 Refer to appropriate member of staff any misconceptions in the workplace surrounding the use of pain relieving medication
5. Follow end-of-life care strategies
5.1 Regularly check for any changes on care plan that indicate decisions made by the person have been reviewed
5.2 Provide a supportive environment to the individual, families, carers and /or significant others involved in their care at end-of-life
5.3 Respect and support the person’s preferences and culture when providing end-of-life care according to care plan and role
5.4 Maintain dignity of the person when providing planned end-of-life care and care immediately following death
5.5 Recognise any signs of the person’s imminent death or deterioration and report to appropriate member of care team in line with organisation requirements
5.6 Provide emotional support to other individuals, carers, families and /or significant others when a death has occurred in line with role
6. Manage own emotional responses and ethical issues
6.1 Follow organisation policies and procedures in relation to managing own emotional responses and ethical issues
6.2 Identify and reflect upon own emotional responses to death and dying and raise and discuss any issues or reactions with supervisor or other appropriate person
6.3 Raise any ethical issues or concerns with supervisor or other appropriate person
6.4 Identify and action self care strategies to address the potential impact of personal responses on self
6.5 Access bereavement care and support of other team members as needed
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Recognise the holistic needs of the person extending over time, not just end-of-life
Support the person, carers and family to express needs and preferences and report information to supervisor
Communicate with the person, carers and family in relation to the person’s quality of life, pain and comfort and report information to supervisor
Respect the family and carers as an integral part of the care team and ensure that they have the information and support needed
Create a supportive environment that encourages the person, carers, family members and/or significant others to share information regarding changing needs and preferences
Use a non-judgemental approach to ensure the person’s lifestyle, social, spiritual and cultural choices and needs are supported and documented in care plan
Encourage the person, carer, family and /or significant others to freely discuss spiritual and cultural issues in an open and safe environment within scope of role
Identify needs and issues outside the scope of your role and refer to supervising colleague
Communicate with individuals, families, carers and /or significant others in a manner that shows empathy and provides emotional support
Interpret and follow advanced care directives in the care plan in line with own work role and organisation, legal and ethical requirements
Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
Observe and document the person’s pain and other symptoms in line with care plan directives and promptly report to appropriate member of the care team
Implement strategies to manage pain and promote comfort in line with care plan and role
Regularly evaluate and document effectiveness of implemented strategies
Refer to appropriate member of staff any misconceptions in the workplace surrounding the use of pain relieving medication
Regularly check for any changes on care plan that indicate decisions made by the person have been reviewed
Provide a supportive environment to the individual, families, carers and /or significant others involved in their care at end-of-life
Respect and support the person’s preferences and culture when providing end-of-life care according to care plan and role
Maintain dignity of the person when providing planned end-of-life care and care immediately following death
Recognise any signs of the person’s imminent death or deterioration and report to appropriate member of care team in line with organisation requirements
Provide emotional support to other individuals, carers, families and /or significant others when a death has occurred in line with role
Follow organisation policies and procedures in relation to managing own emotional responses and ethical issues
Identify and reflect upon own emotional responses to death and dying and raise and discuss any issues or reactions with supervisor or other appropriate person
Raise any ethical issues or concerns with supervisor or other appropriate person
Identify and action self care strategies to address the potential impact of personal responses on self
Access bereavement care and support of other team members as needed
Interpret and follow advance care directives in the care plan in line with own work role and organisation, legal and ethical requirements
Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
Create a supportive environment that encourages the person, carers, family members and/or significant others to share information regarding changing needs and preferences
Use a non-judgemental approach to ensure the person’s lifestyle, social, spiritual and cultural choices and needs are supported and documented in care plan
Encourage the person, carer, family and /or significant others to freely discuss spiritual and cultural issues in an open and safe environment within scope of role
Identify needs and issues outside the scope of your role and refer to supervising colleague
Communicate with individuals, families, carers and /or significant others in a manner that shows empathy and provides emotional support
Interpret and follow advance care directives in the care plan in line with own work role and organisation, legal and ethical requirements
Comply with end-of-life decisions as documented in the care plan and in keeping with legal requirements
Report the person’s changing needs and issues, in relation to end-of-life, to the appropriate team member for documentation in the care plan
Monitor the impact of the person’s end-of-life needs, issues and decisions on families, carers and /or significant others and refer to appropriate member of the care team in line with organisation protocols to ensure they are supported
Deliver services in a manner that supports the right of individuals to choose the location of their end of life care
Forms
Assessment Cover Sheet
CHCPAL001 - Deliver care services using a palliative approach
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
CHCPAL001 - Deliver care services using a palliative approach
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent