Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCYTH004 Mapping and Delivery Guide
Respond to critical situations

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CHCYTH004 - Respond to critical situations
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to maintain safety through effective response to potential or actual critical situations. This unit applies to staff working in specialist services and in residential work sites or in the community.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Implement risk-minimisation strategies
  • Establish framework for dealing with potential crisis situations
  • Undertake timely risk assessment of potential crisis situation, with due consideration for the safety of young people and others
  • Identify, assess and implement a variety of possible strategies to minimise risk in accordance with organisational procedures
  • Recognise the possible causes of incidents and assess these for relevance to the safety and welfare of young people and the service environment
  • Seek and provide information on potential responses to the appropriate team members for action and support
  • Request assistance clearly and promptly
       
Element: Maintain a safe environment for young people
  • Identify and routinely implement organisation’s policies, procedures and practices designed to maximise physical and emotional safety of young person
  • Maintain healthy and safe environment to minimise potential for harm
  • Ensure all legislative and ethical requirements are met by self and those who supervise
       
Element: Prevent escalation of violent behaviour
  • Routinely monitor person’s behaviour pattern to ensure aggressive or abusive behaviour is minimised
  • Develop plan of care outlining ways to prevent, and respond to clients’ expressions of violence against self or others, communicate it to relevant personnel and implement the plan
  • Anticipate potential causes of conflict and harmful behaviour and respond in a manner that promotes calm and reassurance, to prevent escalation
  • Use procedure to protect clients from endangering themselves or others that are consistent with legal, ethical and organisation requirements, and safety considerations
  • Make appropriate judgements relating to physical restraint, based on balance of risk and safety of all
  • Provide assistance as necessary and appropriate to the situation
  • Complete relevant documentation, as required
       
Element: Secure the safety of clients
  • Use calm, confident and assertive communication to establish positive personal interaction and exchange information
  • Provide information designed to promote positive decision-making based on the relationship between actions and consequences
  • Present information to all relevant individuals in a clear, accurate and comprehensive manner
  • Select response and action designed to minimise risk, prevent escalation and to preserve the safety and security of all involved
  • In responses and emergency action, give priority to the protection of individuals from severe harm
  • Ensure use of force for maintenance of safety complies with procedures and is applied with minimum force to establish control
  • Complete all necessary documentation in an accurate and timely manner
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Implement risk-minimisation strategies

1.1 Establish framework for dealing with potential crisis situations

1.2 Undertake timely risk assessment of potential crisis situation, with due consideration for the safety of young people and others

1.3 Identify, assess and implement a variety of possible strategies to minimise risk in accordance with organisational procedures

1.4 Recognise the possible causes of incidents and assess these for relevance to the safety and welfare of young people and the service environment

1.5 Seek and provide information on potential responses to the appropriate team members for action and support

1.6 Request assistance clearly and promptly

2. Maintain a safe environment for young people

2.1 Identify and routinely implement organisation’s policies, procedures and practices designed to maximise physical and emotional safety of young person

2.2 Maintain healthy and safe environment to minimise potential for harm

2.3 Ensure all legislative and ethical requirements are met by self and those who supervise

3. Prevent escalation of violent behaviour

3.1 Routinely monitor person’s behaviour pattern to ensure aggressive or abusive behaviour is minimised

3.2 Develop plan of care outlining ways to prevent, and respond to clients’ expressions of violence against self or others, communicate it to relevant personnel and implement the plan

3.3 Anticipate potential causes of conflict and harmful behaviour and respond in a manner that promotes calm and reassurance, to prevent escalation

3.4 Use procedure to protect clients from endangering themselves or others that are consistent with legal, ethical and organisation requirements, and safety considerations

3.5 Make appropriate judgements relating to physical restraint, based on balance of risk and safety of all

3.6 Provide assistance as necessary and appropriate to the situation

3.7 Complete relevant documentation, as required

4. Secure the safety of clients

4.1 Use calm, confident and assertive communication to establish positive personal interaction and exchange information

4.2 Provide information designed to promote positive decision-making based on the relationship between actions and consequences

4.3 Present information to all relevant individuals in a clear, accurate and comprehensive manner

4.4 Select response and action designed to minimise risk, prevent escalation and to preserve the safety and security of all involved

4.5 In responses and emergency action, give priority to the protection of individuals from severe harm

4.6 Ensure use of force for maintenance of safety complies with procedures and is applied with minimum force to establish control

4.7 Complete all necessary documentation in an accurate and timely manner

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Implement risk-minimisation strategies

1.1 Establish framework for dealing with potential crisis situations

1.2 Undertake timely risk assessment of potential crisis situation, with due consideration for the safety of young people and others

1.3 Identify, assess and implement a variety of possible strategies to minimise risk in accordance with organisational procedures

1.4 Recognise the possible causes of incidents and assess these for relevance to the safety and welfare of young people and the service environment

1.5 Seek and provide information on potential responses to the appropriate team members for action and support

1.6 Request assistance clearly and promptly

2. Maintain a safe environment for young people

2.1 Identify and routinely implement organisation’s policies, procedures and practices designed to maximise physical and emotional safety of young person

2.2 Maintain healthy and safe environment to minimise potential for harm

2.3 Ensure all legislative and ethical requirements are met by self and those who supervise

3. Prevent escalation of violent behaviour

3.1 Routinely monitor person’s behaviour pattern to ensure aggressive or abusive behaviour is minimised

3.2 Develop plan of care outlining ways to prevent, and respond to clients’ expressions of violence against self or others, communicate it to relevant personnel and implement the plan

3.3 Anticipate potential causes of conflict and harmful behaviour and respond in a manner that promotes calm and reassurance, to prevent escalation

3.4 Use procedure to protect clients from endangering themselves or others that are consistent with legal, ethical and organisation requirements, and safety considerations

3.5 Make appropriate judgements relating to physical restraint, based on balance of risk and safety of all

3.6 Provide assistance as necessary and appropriate to the situation

3.7 Complete relevant documentation, as required

4. Secure the safety of clients

4.1 Use calm, confident and assertive communication to establish positive personal interaction and exchange information

4.2 Provide information designed to promote positive decision-making based on the relationship between actions and consequences

4.3 Present information to all relevant individuals in a clear, accurate and comprehensive manner

4.4 Select response and action designed to minimise risk, prevent escalation and to preserve the safety and security of all involved

4.5 In responses and emergency action, give priority to the protection of individuals from severe harm

4.6 Ensure use of force for maintenance of safety complies with procedures and is applied with minimum force to establish control

4.7 Complete all necessary documentation in an accurate and timely manner

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Establish framework for dealing with potential crisis situations 
Undertake timely risk assessment of potential crisis situation, with due consideration for the safety of young people and others 
Identify, assess and implement a variety of possible strategies to minimise risk in accordance with organisational procedures 
Recognise the possible causes of incidents and assess these for relevance to the safety and welfare of young people and the service environment 
Seek and provide information on potential responses to the appropriate team members for action and support 
Request assistance clearly and promptly 
Identify and routinely implement organisation’s policies, procedures and practices designed to maximise physical and emotional safety of young person 
Maintain healthy and safe environment to minimise potential for harm 
Ensure all legislative and ethical requirements are met by self and those who supervise 
Routinely monitor person’s behaviour pattern to ensure aggressive or abusive behaviour is minimised 
Develop plan of care outlining ways to prevent, and respond to clients’ expressions of violence against self or others, communicate it to relevant personnel and implement the plan 
Anticipate potential causes of conflict and harmful behaviour and respond in a manner that promotes calm and reassurance, to prevent escalation 
Use procedure to protect clients from endangering themselves or others that are consistent with legal, ethical and organisation requirements, and safety considerations 
Make appropriate judgements relating to physical restraint, based on balance of risk and safety of all 
Provide assistance as necessary and appropriate to the situation 
Complete relevant documentation, as required 
Use calm, confident and assertive communication to establish positive personal interaction and exchange information 
Provide information designed to promote positive decision-making based on the relationship between actions and consequences 
Present information to all relevant individuals in a clear, accurate and comprehensive manner 
Select response and action designed to minimise risk, prevent escalation and to preserve the safety and security of all involved 
In responses and emergency action, give priority to the protection of individuals from severe harm 
Ensure use of force for maintenance of safety complies with procedures and is applied with minimum force to establish control 
Complete all necessary documentation in an accurate and timely manner 

Forms

Assessment Cover Sheet

CHCYTH004 - Respond to critical situations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCYTH004 - Respond to critical situations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: