• CHCYTH501A - Develop and implement procedures to enable young people to address their needs

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCYTH501A Mapping and Delivery Guide
Develop and implement procedures to enable young people to address their needs

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CHCYTH501A - Develop and implement procedures to enable young people to address their needs
Description This unit describes the knowledge and skills required to monitor and upgrade organisation approaches to young people with highly complex problems
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application This unit may apply to community services work in a range of contexts
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop support programs for young people
  • Assess specific needs of the young person and match to an existing program
  • Employ appropriate communication techniques to engage young person and to address specific needs
  • Consult relevant community organisations to identify available support programs that meet specific needs of clients
  • Undertake appropriate work to ensure a thorough knowledge of content, purpose and access protocols of existing programs
  • Provide relevant information to client as appropriate
       
Element: Ensure that young people with complex needs receive appropriate services
  • Implement procedures to ensure indications of physical, emotional, psychological or sexual abuse are identified and addressed
  • Define appropriate procedures and put in place to minimise effects of any aggressive or abusive behaviour of clients including identifying:
       
Element: 'at risk' behaviour patterns
       
Element: a range of alternative strategies
       
Element: quick response actions
       
Element: support behaviours
       
Element: protocols of behaviour
  • Employ appropriate approaches and language to enable clients to express their ideas in a range of ways
       
Element: Liaise with other services and organisations
  • Design and implement appropriate referral systems and procedures to ensure special needs of clients can be addressed
  • Identify and access support facilities required to optimise client access to specialist services
  • Ensure support and advocacy services provided reflect organisation procedures, respect the young person's rights and are appropriate to cultural and other individual circumstances
  • Consult with relevant professionals and service providers to ensure broad and comprehensive client service delivery
       
Element: Monitor and upgrade support provided by the organisation
  • Regularly review information and services provided to clients to assess continuing relevance and effectiveness
  • Periodically review assessment, support and referral systems used within the agency
  • Hold appropriate debriefings with workers for the purposes of counselling, identifying training needs and evaluating client service delivery
  • Identify problems experienced by workers, assess appropriate adjustments to service delivery and negotiate with relevant staff
  • Provide support and supervision to other workers as required in accordance with organisation procedures
  • Arrange regular debriefings with associated organisations and service providers and produce and provide reports in accordance with organisation procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit should be assessed in the workplace or through direct work practice

Demonstration of competency relating to the development and implementation of procedures should include:

at least four types of support (support facilities and types of support) listed in the range statement

at least three types of information and/or referral advice listed in the range statement

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment of this unit include access to a workplace or accurately simulated environment for assessment

Method of assessment:

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios

Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Legal and organisation policies relating to advocacy, monitoring and dealing with abuse

Principles of empowerment and enabling processes in advocacy

Methods of short term counselling strategies

Different forms of abuse and their indicators and response processes

A broad range of specialist and generic services and agencies

Family support and mediation

Organisations policies, guidelines, procedures

The specific needs of identified target groups

Youth specific consultation and engagement principles for seeking feedback on service provision

Reflective and evaluative processes in youth work practice

Strengths-based approaches

Human rights declarations and convention on the rights of child

Essential skills:

It is critical that the candidate demonstrate the ability to:

Develop and implement procedures relating to services offered by worker's organisation including support facilities, particular types of support and information and referral advice

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Demonstrate application of skills in:

interpersonal communication with young people (specifically skills such as listening, observation, leading discussions, questioning, clarifying)

short term counselling, negotiation, mediation

case management - formulating aims and objectives, implementation and evaluation methodologies, strategic planning with a team of professionals inside and outside the organisation

organisation and individual youth rights advocacy

youth participation strategies

program development

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Support facilities will include:

Language/translations/interpreters

Physical aids

Transport

Cultural advisers

Change of venue/location

Family/peer

Specialists

Case management team

Support to be provided by worker to the young person/s may be:

Advice

Provision of information

A listening and affirmation role

Short term or crisis counselling

Mediation (family and other)

Advocacy (legal and other)

Practical assistance

Referral to other agencies/services

Availability

Linking with others, groups, networks

Information and referral advice may include:

Specialist agencies and organisations

Special support groups

Government and non-government services

Individuals with specialist expertise

Allowances, pensions and benefits

Grants

Private finance

Equipment, physical aids

Relevant legislation will include:

Statutory care and protection guidelines

Juvenile justice regulations

Confidentiality

Age of consent

Anti-discrimination

Duty of care

Organisations policies and procedures

Professional code of conduct or ethics

Contractual obligations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assess specific needs of the young person and match to an existing program 
Employ appropriate communication techniques to engage young person and to address specific needs 
Consult relevant community organisations to identify available support programs that meet specific needs of clients 
Undertake appropriate work to ensure a thorough knowledge of content, purpose and access protocols of existing programs 
Provide relevant information to client as appropriate 
Implement procedures to ensure indications of physical, emotional, psychological or sexual abuse are identified and addressed 
Define appropriate procedures and put in place to minimise effects of any aggressive or abusive behaviour of clients including identifying: 
 
 
 
 
Employ appropriate approaches and language to enable clients to express their ideas in a range of ways 
Design and implement appropriate referral systems and procedures to ensure special needs of clients can be addressed 
Identify and access support facilities required to optimise client access to specialist services 
Ensure support and advocacy services provided reflect organisation procedures, respect the young person's rights and are appropriate to cultural and other individual circumstances 
Consult with relevant professionals and service providers to ensure broad and comprehensive client service delivery 
Regularly review information and services provided to clients to assess continuing relevance and effectiveness 
Periodically review assessment, support and referral systems used within the agency 
Hold appropriate debriefings with workers for the purposes of counselling, identifying training needs and evaluating client service delivery 
Identify problems experienced by workers, assess appropriate adjustments to service delivery and negotiate with relevant staff 
Provide support and supervision to other workers as required in accordance with organisation procedures 
Arrange regular debriefings with associated organisations and service providers and produce and provide reports in accordance with organisation procedures 

Forms

Assessment Cover Sheet

CHCYTH501A - Develop and implement procedures to enable young people to address their needs
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCYTH501A - Develop and implement procedures to enable young people to address their needs

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: