Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPCCBC4029B Mapping and Delivery Guide
Apply construction information to the sales process

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CPCCBC4029B - Apply construction information to the sales process
Description This unit of competency specifies the outcomes required to apply construction information to the sales process in order to develop the customer's knowledge of construction processes and the effects on contract and building timelines. Effective communication with the client and provision of accurate information that contributes to a positive relationship between the client and the organisation are essential to performance.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit of competency supports the needs of sales consultants and other professionals within the building and construction industry responsible for the marketing and sale of new residential and commercial constructions.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify approvals required before starting construction.
  • Statutory approvals, in accordance with contractual or legal requirements, are identified and explained to the customer.
  • Insurance cover, required in accordance with legal or contractual requirements, is identified and explained to the customer.
       
Element: Identify the sequence of construction.
  • Main trade components of construction are identified and explained to the customer.
  • Construction process sequence is identified and explained to the customer.
  • Approximate duration of the main stages of construction are identified and explained to the customer.
  • Industry conditions that affect construction times are identified and explained to the customer.
       
Element: Identify requirements for establishing a site before starting construction.
  • Site establishment requirements, in accordance with legal requirements and company policy, are identified and explained to the customer.
  • Arrangements for access to site are established with client.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by determining the approvals and insurances required for a construction project, and the requirements for establishing the site and the sequence of the construction.

This unit of competency can be assessed in the workplace or a close simulation of the workplace environment, provided that simulated or project-based assessment techniques fully replicate construction workplace conditions, materials, activities, responsibilities and procedures.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the ability to:

identify and explain nature of the approvals that need to be obtained before the contract proceeds

ensure that right information is passed on to client at right time

provide information that is accurate and easily understandable without unnecessary jargon

use information effectively in communicating with clients

explain circumstances that can contribute to delays in building progress and impact of those delays.

Context of and specific resources for assessment

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

documentation that should normally be available in either a building or construction office

relevant codes, standards and government regulations

office equipment, including calculators, photocopiers and telephone systems

computers with appropriate software to view 2-D CAD drawings, run costing programs and print copies

a technical reference library with current publications on measurement, design, building construction and manufacturer's product literature

a suitable work area appropriate to the sales process.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the Construction, Plumbing and Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

Validity and sufficiency of evidence requires that:

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice, with a decision on competency only taken at the point when the assessor has complete confidence in the person's demonstrated ability and applied knowledge

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence.

Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.

Supplementary evidence of competency may be obtained from relevant authenticated documentation from third parties, such as existing supervisors, team leaders or specialist training staff.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Required skills for this unit are:

communication skills to:

enable clear and direct communication, using questioning to identify and confirm requirements, share information, listen and understand

provide information to the customer, including long-term benefits of sustainable building solutions and other unique selling features

respond to client questions about the building construction process

read and interpret relevant construction information

use and interpret non-verbal communication

use language and concepts appropriate to cultural differences

numeracy skills to estimate approximate construction timeframes based on the specifications of the building and site details.

Required knowledge

Required knowledge for this unit is:

approvals that must be obtained prior to commencement

building construction process and sequence of events

site establishment requirements.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Approvals include:

building license approvals

electricity supply permits

Health Department effluent disposal approvals

Local Government Act building provisions approvals

water service and sewerage connection approvals.

Insurance cover includes:

builder's all risk

indemnity

public liability

workers' compensation.

Industry conditions include:

availability of labour and materials

provisions for inclement weather

subcontracting structure.

Site establishment requirements include:

access and egress

drainage

earthworks

electricity supply

protection for adjoining owners

rubbish and waste disposal

signage

site facilities

water connection.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Statutory approvals, in accordance with contractual or legal requirements, are identified and explained to the customer. 
Insurance cover, required in accordance with legal or contractual requirements, is identified and explained to the customer. 
Main trade components of construction are identified and explained to the customer. 
Construction process sequence is identified and explained to the customer. 
Approximate duration of the main stages of construction are identified and explained to the customer. 
Industry conditions that affect construction times are identified and explained to the customer. 
Site establishment requirements, in accordance with legal requirements and company policy, are identified and explained to the customer. 
Arrangements for access to site are established with client. 

Forms

Assessment Cover Sheet

CPCCBC4029B - Apply construction information to the sales process
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPCCBC4029B - Apply construction information to the sales process

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: