Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPACC4016A Mapping and Delivery Guide
Manage risk

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPACC4016A - Manage risk
Description This unit specifies the competency required to assess and manage risk in relation to access consulting operations. It requires the identification and analysis of potential threats to determine the level of risk exposure of access consulting operations, and the implementation of a risk management plan.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit of competency supports the full range of access consulting services. The management of risk is a critical issue for access consultants. This unit of competency will support access consultants in ensuring that they manage their risk exposure.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify risks.
  • Information on actual and potential risks is collected using relevant risk assessment tools and assessed for currency, accuracy and relevance in accordance with organisational requirements.
  • Terms of reference are determined in consultation with relevant persons and information is updated, modified and maintained in accordance with organisational requirements.
  • A structured plan for identifying and assessing risk likelihood is developed in accordance with terms of reference and agreed timeframes.
  • Limitations in identifying and assessing risks are recognised and assistance is sought as required.
       
Element: Analyse risks.
  • Assessment criteria for measuring the level of potential or existing risk, together with an assessment of consequences, are developed in accordance with the terms of reference.
  • Valid and relevant data is analysed against the assessment criteria to determine the level of potential risk in accordance with organisational requirements.
  • Any gaps in the assessment methodology are identified and appropriate actions are implemented in accordance with organisational requirements.
  • Risk assessment findings are documented and distributed to relevant persons in accordance with organisational requirements.
       
Element: Develop a risk management plan.
  • Regulatory, industry and association standards and procedures for access consulting are identified and assessed.
  • Organisational policy on risk management is analysed and interpreted.
  • Organisational capability to either control or reduce the likelihood of actual and potential risks is analysed.
  • Risk management plan with associated policies and procedures is developed and documented, including provisions for training and education in accordance with organisational and legislative requirements.
  • Procedures for the ongoing identification of risks are established and documented in the risk management plan.
  • Limitations in developing a risk management plan are recognised and assistance is sought as required.
       
Element: Implement a risk management plan.
  • Unacceptable risks are eliminated and other risks are minimised in accordance with organisational requirements.
  • Access consulting operations are conducted in compliance with regulatory, industry and association standards and procedures.
  • Opportunities for professional development are identified and accessed.
  • Access consulting operations are monitored continuously to identify potential risks.
  • Access consulting operations are modified as necessary to comply with the risk management plan.
  • Comprehensive relevant documentation is maintained for all service provision in accordance with regulatory and company requirements.
       
Element: Implement a risk management plan.
  • Unacceptable risks are eliminated and other risks are minimised in accordance with organisational requirements.
  • Access consulting operations are conducted in compliance with regulatory, industry and association standards and procedures.
  • Opportunities for professional development are identified and accessed.
  • Access consulting operations are monitored continuously to identify potential risks.
  • Access consulting operations are modified as necessary to comply with the risk management plan.
  • Comprehensive relevant documentation is maintained for all service provision in accordance with regulatory and company requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

This unit of competency could be assessed on its own or as part of an integrated assessment activity involving other competencies relevant to the job function.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

recognising the needs and desires of people with disabilities to engage fully in all aspects of society, and their right to do so

interpreting accurately the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment

interpreting accurately how the full range of environmental barriers impact on any of the impairments that people with disabilities might have

obtaining information from a range of sources and consultative processes to ensure an accurate understanding of the operating environment

applying risk management procedures (undertaking risk identification, risk assessment, risk treatment and monitoring) in accordance with the hierarchy of control

implementing an effective action plan and structure for analysis and assessment

assessing the level of risk potential against agreed assessment criteria

reviewing and preparing findings in a format suitable for presentation

complying with OHS regulations applicable to workplace operations

applying organisational management policies and procedures, including quality assurance requirements

developing an organisational risk management plan for access consulting operations in response to a risk analysis

implementing a risk management plan for access consulting operations.

Context of and specific resources for assessment

Resource implications for assessment include:

a registered provider of assessment services

competency standards

assessment materials and tools

suitable assessment venue/equipment

workplace documentation

candidate special requirements

cost and time considerations.

Validity and sufficiency of evidence requires that:

competency will need to be demonstrated over a period of time reflecting the scope of the role

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Required knowledge and understanding include:

commonwealth, state and territory anti-discrimination legislation and regulations

disability awareness

duty of care

industry codes of practice and ethics

limitations of work role, responsibility and professional abilities

organisational and professional procedures and business standards

procedures for identifying and assessing risks associated with access consulting operations

procedures for responding to and monitoring risks associated with access consulting operations

processes for developing and implementing a risk management plan

processes for recording data and administering records

relevant commonwealth, state and territory occupational health and safety (OHS), environmental and risk management legislation, local government regulations and Australian standards

report writing

research methods

risk management hierarchy of control

risk management policies and procedures

selection, use and maintenance of appropriate personal protective equipment.

Required skills and attributes include:

analytical skills to:

interpret and apply legislative requirements pertaining to disability access

interpret the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment

interpret how the full range of environmental barriers impacts on people with disabilities (who may have any of many impairments)

assess and advise on the validity and sufficiency of resources required to control risks associated with access consulting operations

application skills to:

apply relevant codes of practice and other legislative requirements to work processes

apply and adhere to all OHS regulations, policies and processes in the workplace

apply disability awareness to work processes

maintain knowledge of current codes, standards, regulations, practices and industry updates

communication skills to:

provide clear information and instructions on workplace procedures pertaining to health, safety and risk management to a work group

use interviewing and questioning techniques to obtain information

impart knowledge and ideas through oral, written and visual means

interpersonal skills to:

facilitate change for greater awareness of disability access

analyse own work practices and process outcomes critically

engage colleagues and share disability access knowledge

adapt to new workplace situations

literacy skills to:

document and record findings

understand and comply with work procedures

identify and report hazards

interpret site safety plans

read and comprehend product instructions and manufacturers' specifications

assess risks and evaluate risk control measures

monitor workplace OHS and environmental data

observation skills to:

accurately identify existing or potential risks

organisational skills to:

prepare and administer documentation

plan timelines and reporting mechanisms

implement organisational policies and procedures

problem-solving skills to:

apply reasoning and logical analysis to measure risk consequence

recommend counter-measures or contingency plans

research skills to:

analyse and interpret information

form recommendations

technical skills to:

complete risk assessment plans

technology skills to:

apply information technology and computer skills to prepare working documentation and reports

writing skills to:

prepare and complete documentation.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Information may relate to:

government reports

reports commissioned by the owner or manager

other reports and relevant documentation

lines of responsibility

key personnel

historical data.

Risks may relate to:

deliberate, natural, accidental and perceived acts or omissions

loss, disclosure, destruction or compromise of asset

loss of goodwill, reputation or credibility

professional liability

public liability

industry-specific risk

loss of profits

OHS.

Risk assessment tools may include:

checklists, worksheets and matrix models

government and/or industry hazard or safety alerts

instruments to assess the severity of identified hazards and rank by severity

job and work system assessment

job hazard analysis

job safety analysis

manufacturers' guidance information and manuals

reviews of OHS records

safety and hazard audits

workplace inspection checklists.

Organisational requirements may be outlined and reflected in:

access and equity policies, principles and practices

business and performance plans

client service policies, procedures and standards

codes of conduct and codes of practice

communication channels and reporting procedures

communication of services offered

complaint and dispute resolution procedures

compliance with legislation, codes and workplace standards

continuous improvement processes and standards

defined resource parameters

duty of care

employer and employee rights and responsibilities

ethical standards

legal policies and guidelines

OHS policies, procedures and programs

organisational mission statement, goals, objectives, plans, systems and processes

policies and procedures relating to the setting of fees and the negotiation and management of contracts

policies and procedures relating to own role, responsibilities and delegation

privacy and confidentiality policies and procedures

quality assurance and/or procedures manuals

records and information management systems and processes

style guides and other guides used to prepare documents.

Terms of reference may relate to:

operational environment

roles and responsibilities

security and other clearances

limitations and exclusions

scale of the task or assessment (whether a full-scale operation or limited to a particular section or operation of the company)

client expectations

costs

agreed timeframes.

Relevant persons may include:

supervisors

colleagues

clients

legal representatives

business partners

industry associations.

A structured plan may be constructed by using:

checklists

structured tables

structured questionnaires

interview question sheets

structured planning software

spreadsheets, word-processing and other software.

Risk likelihood may be:

low

medium

high.

Limitations may relate to:

job role and responsibilities

quality processes

own competency level

industry requirements

own understanding of risk identification processes

legal responsibilities.

Assessment criteria may be based on:

qualitative and/or quantitative factors

semi-quantitative factors

organisational or client requirements

Australian Risk Management standards.

Risk assessment findings may include:

tables and information from approved data collection tools

graphical representations of data

suggestions

summary of assessment outcomes.

Regulatory, industry and association standards and procedures may include:

industry codes of conduct and ethical practices

legislative and statutory requirements outlined in relevant legislation (e.g. licensing, anti-discrimination and building access)

tribunal and court precedents

industry standards

OHS standards.

Risk management means:

the process of identifying potential negative events and developing plans to mitigate or minimise the likelihood of a negative event occurring and/or the consequences of the event if it does occur.

Legislative requirements may be outlined and reflected in:

relevant commonwealth, state and territory legislation that affects organisational operation:

OHS

building

environmental

equal employment opportunity

industrial relations

anti-discrimination and diversity

Australian standards including AS4360 Risk Management

codes of practice

local government regulations and by-laws

privacy legislation

quality assurance and certification requirements

trade practices laws and guidelines.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Information on actual and potential risks is collected using relevant risk assessment tools and assessed for currency, accuracy and relevance in accordance with organisational requirements. 
Terms of reference are determined in consultation with relevant persons and information is updated, modified and maintained in accordance with organisational requirements. 
A structured plan for identifying and assessing risk likelihood is developed in accordance with terms of reference and agreed timeframes. 
Limitations in identifying and assessing risks are recognised and assistance is sought as required. 
Assessment criteria for measuring the level of potential or existing risk, together with an assessment of consequences, are developed in accordance with the terms of reference. 
Valid and relevant data is analysed against the assessment criteria to determine the level of potential risk in accordance with organisational requirements. 
Any gaps in the assessment methodology are identified and appropriate actions are implemented in accordance with organisational requirements. 
Risk assessment findings are documented and distributed to relevant persons in accordance with organisational requirements. 
Regulatory, industry and association standards and procedures for access consulting are identified and assessed. 
Organisational policy on risk management is analysed and interpreted. 
Organisational capability to either control or reduce the likelihood of actual and potential risks is analysed. 
Risk management plan with associated policies and procedures is developed and documented, including provisions for training and education in accordance with organisational and legislative requirements. 
Procedures for the ongoing identification of risks are established and documented in the risk management plan. 
Limitations in developing a risk management plan are recognised and assistance is sought as required. 
Unacceptable risks are eliminated and other risks are minimised in accordance with organisational requirements. 
Access consulting operations are conducted in compliance with regulatory, industry and association standards and procedures. 
Opportunities for professional development are identified and accessed. 
Access consulting operations are monitored continuously to identify potential risks. 
Access consulting operations are modified as necessary to comply with the risk management plan. 
Comprehensive relevant documentation is maintained for all service provision in accordance with regulatory and company requirements. 
Unacceptable risks are eliminated and other risks are minimised in accordance with organisational requirements. 
Access consulting operations are conducted in compliance with regulatory, industry and association standards and procedures. 
Opportunities for professional development are identified and accessed. 
Access consulting operations are monitored continuously to identify potential risks. 
Access consulting operations are modified as necessary to comply with the risk management plan. 
Comprehensive relevant documentation is maintained for all service provision in accordance with regulatory and company requirements. 

Forms

Assessment Cover Sheet

CPPACC4016A - Manage risk
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPACC4016A - Manage risk

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: