Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPACC5018A Mapping and Delivery Guide
Provide expert access advice to a complainant or respondent
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | CPPACC5018A - Provide expert access advice to a complainant or respondent |
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Description | This unit specifies the competency required to work with individuals, the management and staff of organisations, and their legal advisers in providing advice on their rights and/or obligations under the Disability Discrimination Act (DDA) and the relevant state and territory anti-discrimination legislation.Access consultants must be able to interpret the DDA and relevant state and territory legislation's provisions relevant to complaint and response processes, together with the necessary information to substantiate such complaints or responses. Access consultants must also be able to interpret the commonwealth, state and territory legislation with regard to rules of evidence and prescribed formats for expert reports.The unit requires the ability to communicate effectively on service provision issues with individuals, the management and staff of organisations, and their legal advisers in a wide range of situations. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit of competency supports the access consulting services of preparing expert witness reports, giving evidence in court and providing expert judgement, information and advice. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify client needs. |
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Element: Review the legislation. |
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Element: Establish the existence of relevant documentation. |
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Element: Provide advice to client. |
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Element: Complete and distribute the client report. |
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