Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPACC8003 Mapping and Delivery Guide
Provide advice on solutions to access and use issues

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPACC8003 - Provide advice on solutions to access and use issues
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to analyse a range of access and functional use issues, and develop advice on solutions – especially where accessibility compliance requirements conflict with other regulations or no standards exist, or where a customised individual solution is required. It includes assessing and managing the risk associated with providing advice on access issues.The unit supports a range of access consulting services. It applies to experienced access consultants who provide accurate and objective advice on solutions to an array of related professionals, such as architects, building designers, building surveyors, policy makers, and building owners and developers.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

computer and software to research access issues and solutions

specifications:

documentation outlining access and use issues for five different types of issues

legislation, codes, standards and guidelines

relationships with colleagues:

consultation with colleagues in specialist fields specified in the performance evidence.

Timeframe:

in line with timeframe established in contractual arrangements for providing advice.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine and manage scope of advice to be offered and associated risk.
  • Advice offered by access consultants in a range of specialist fields is researched and instances of associated litigation are analysed.
  • Own professional expertise is defined and range of individuals and organisations to whom advice can be offered is determined.
  • Levels of risks associated with giving range of professional advice are determined, strategies for risk management developed, and required insurance is arranged.
  • Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate.
       
Element: Analyse and report on access and use issues.
  • Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with client.
  • Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with client.
  • Other parties involved in or affected by access and use issues are identified and consulted as required.
  • Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, standards, codes, and premises owner or developer specifications.
  • Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.
  • Professional network is consulted to inform technically accurate interpretations of requirements as necessary.
  • Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.
       
Element: Develop solutions to access and use issues.
  • Existing best practice solutions to comparable access and use issues are reviewed and options are selected for possible application to issue at hand.
  • New ideas for Building Code of Australia (BCA)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored.
  • Management plans are developed to support alternative solutions, as required.
  • Outline of solutions that could resolve access and use compliance issues is prepared and communicated to client in agreed format.
  • Consultation with parties involved in access and use issues is undertaken on behalf of client, as requested, to negotiate acceptable solutions.
  • Impact of different solutions is discussed with client and best solution is selected.
  • Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues.
       
Element: Formalise advice on access and use issues.
  • Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements.
  • Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained.
  • Specifications for selected solution are prepared in consultation with other technical professionals, as required.
  • Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined.
  • Formal report is compiled and submitted in agreed format to client and other parties as required.
       
Element: Provide ongoing advice and support.
  • Explanation of elements of formal report is provided, within scope of agreed service level.
  • Additional agreements for providing ongoing advice and support are negotiated and finalised with client.
  • Detailed advice on elements of formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Determine and manage scope of advice to be offered and associated risk.

1.1.

Advice offered by access consultants in a range of specialist fields is researched and instances of associated litigation are analysed.

1.2.

Own professional expertise is defined and range of individuals and organisations to whom advice can be offered is determined.

1.3.

Levels of risks associated with giving range of professional advice are determined, strategies for risk management developed, and required insurance is arranged.

1.4.

Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate.

2.

Analyse and report on access and use issues.

2.1.

Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with client.

2.2.

Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with client.

2.3.

Other parties involved in or affected by access and use issues are identified and consulted as required.

2.4.

Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, standards, codes, and premises owner or developer specifications.

2.5.

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

2.6.

Professional network is consulted to inform technically accurate interpretations of requirements as necessary.

2.7.

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

3.

Develop solutions to access and use issues.

3.1.

Existing best practice solutions to comparable access and use issues are reviewed and options are selected for possible application to issue at hand.

3.2.

New ideas for Building Code of Australia (BCA)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored.

3.3.

Management plans are developed to support alternative solutions, as required.

3.4.

Outline of solutions that could resolve access and use compliance issues is prepared and communicated to client in agreed format.

3.5.

Consultation with parties involved in access and use issues is undertaken on behalf of client, as requested, to negotiate acceptable solutions.

3.6.

Impact of different solutions is discussed with client and best solution is selected.

3.7.

Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues.

4.

Formalise advice on access and use issues.

4.1.

Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements.

4.2.

Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained.

4.3.

Specifications for selected solution are prepared in consultation with other technical professionals, as required.

4.4.

Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined.

4.5.

Formal report is compiled and submitted in agreed format to client and other parties as required.

5.

Provide ongoing advice and support.

5.1.

Explanation of elements of formal report is provided, within scope of agreed service level.

5.2.

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

5.3.

Detailed advice on elements of formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also provide advice on solutions to access and use issues to different clients on five of the following different issues:

means of overcoming existing barriers to access and use identified during access audits

cases referred by Australian Human Rights Commission (AHRC)

correct application of access and use design principles, legislation and codes

expert judgment as defined by the Building Code of Australia (BCA)

home modifications suitable for individuals with disabilities

information to assist clients in resolving disputes about the application of the BCA as it applies to building accessibility

reasonable adjustments to a workplace for people with specific disabilities

renovation of commercial or domestic building to meet compliance requirements.

The above advice must identify the specialist fields that were relied upon when providing the advice on the above five access and use issues, including such specialist fields as:

access product supply

architecture

building design

building surveying

education provision

engineering

ergonomics

human movement

law

medicine

mobility

occupational therapy

vision orientation

wayfinding.

In providing the above advice, the person must:

define the scope of the advice to be offered and develop risk management strategies

provide consultation and give advice according to agreed service levels

provide alternative solutions to access and use issues, where relevant

provide detailed reports on access and use issues and proposed solutions.

A person demonstrating competency in this unit must demonstrate knowledge of:

access and use compliance requirements, including:

codes

guidelines

legislation

local authority policies

protocols

regulations

standards

accessibility requirements relating to equipment used by people with disabilities, such as:

assistance animals

audio frequency induction loops

braille and tactile signage

long white canes

TTY telephones

walking frames

wheelchairs

best practices in access and use, including measures that exceed compliance requirements

building and construction industry processes, roles and terminology

gaps and trends in, interrelation of, and conflict between compliance requirements

policy development, legislative and regulatory frameworks relating to access to and use of the built environment

principles of access to and use of the built environment, including:

adaptable design

best practice solutions to access and use requirements

principles of risk management and strategies for managing risk associated with providing compliance advice

requirements of people with different disabilities, and the aids and solutions available, such as:

audio frequency induction loop systems to enhance communication for people with hearing impairment

passenger lifts for vertical access for people with mobility impairment

tactile ground surface indicators for vision orientation

scope of functions of the human body, including:

auditory and visual processing

cognitive functions

mobility

psychiatric conditions

types of disabilities and combinations of disabilities and related range of functional limitations, including:

auditory

cognitive

mobility

muscle wasting and weakness

psychiatric

vision.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Determine and manage scope of advice to be offered and associated risk.

1.1.

Advice offered by access consultants in a range of specialist fields is researched and instances of associated litigation are analysed.

1.2.

Own professional expertise is defined and range of individuals and organisations to whom advice can be offered is determined.

1.3.

Levels of risks associated with giving range of professional advice are determined, strategies for risk management developed, and required insurance is arranged.

1.4.

Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate.

2.

Analyse and report on access and use issues.

2.1.

Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with client.

2.2.

Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with client.

2.3.

Other parties involved in or affected by access and use issues are identified and consulted as required.

2.4.

Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, standards, codes, and premises owner or developer specifications.

2.5.

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

2.6.

Professional network is consulted to inform technically accurate interpretations of requirements as necessary.

2.7.

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

3.

Develop solutions to access and use issues.

3.1.

Existing best practice solutions to comparable access and use issues are reviewed and options are selected for possible application to issue at hand.

3.2.

New ideas for Building Code of Australia (BCA)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored.

3.3.

Management plans are developed to support alternative solutions, as required.

3.4.

Outline of solutions that could resolve access and use compliance issues is prepared and communicated to client in agreed format.

3.5.

Consultation with parties involved in access and use issues is undertaken on behalf of client, as requested, to negotiate acceptable solutions.

3.6.

Impact of different solutions is discussed with client and best solution is selected.

3.7.

Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues.

4.

Formalise advice on access and use issues.

4.1.

Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements.

4.2.

Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained.

4.3.

Specifications for selected solution are prepared in consultation with other technical professionals, as required.

4.4.

Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined.

4.5.

Formal report is compiled and submitted in agreed format to client and other parties as required.

5.

Provide ongoing advice and support.

5.1.

Explanation of elements of formal report is provided, within scope of agreed service level.

5.2.

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

5.3.

Detailed advice on elements of formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Risk management must include:

applying quality assurance systems

declining to give advice

obtaining third-party advice.

Insurance must include that suitable for the nature and scope of project:

business risk policies

personal accident and injury

professional indemnity

public liability

vehicle

workers compensation.

Legislation, standards and codesmust include:

Australian and international standards relating to access

Australian and international guideline documents relating to access

BCA

Disability Discrimination Act (DDA) and its regulations and amendments

DDA Premises Standards

DDA Transport Standards

DDA Education Standards

state, territory and local authority legislation, regulations and planning requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Advice offered by access consultants in a range of specialist fields is researched and instances of associated litigation are analysed. 
Own professional expertise is defined and range of individuals and organisations to whom advice can be offered is determined. 
Levels of risks associated with giving range of professional advice are determined, strategies for risk management developed, and required insurance is arranged. 
Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate. 
Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with client. 
Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with client. 
Other parties involved in or affected by access and use issues are identified and consulted as required. 
Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, standards, codes, and premises owner or developer specifications. 
Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted. 
Professional network is consulted to inform technically accurate interpretations of requirements as necessary. 
Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed. 
Existing best practice solutions to comparable access and use issues are reviewed and options are selected for possible application to issue at hand. 
New ideas for Building Code of Australia (BCA)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored. 
Management plans are developed to support alternative solutions, as required. 
Outline of solutions that could resolve access and use compliance issues is prepared and communicated to client in agreed format. 
Consultation with parties involved in access and use issues is undertaken on behalf of client, as requested, to negotiate acceptable solutions. 
Impact of different solutions is discussed with client and best solution is selected. 
Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues. 
Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements. 
Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained. 
Specifications for selected solution are prepared in consultation with other technical professionals, as required. 
Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined. 
Formal report is compiled and submitted in agreed format to client and other parties as required. 
Explanation of elements of formal report is provided, within scope of agreed service level. 
Additional agreements for providing ongoing advice and support are negotiated and finalised with client. 
Detailed advice on elements of formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement. 

Forms

Assessment Cover Sheet

CPPACC8003 - Provide advice on solutions to access and use issues
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPACC8003 - Provide advice on solutions to access and use issues

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

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Student signature:

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