Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPACC8007 Mapping and Delivery Guide
Audit built environment and infrastructure for accessibility compliance and propose solutions

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CPPACC8007 - Audit built environment and infrastructure for accessibility compliance and propose solutions
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to assess and evaluate the adequacy of access and use for people with disabilities. The process is conducted in order to determine compliance with legislation, regulations, standards, codes or planning scheme requirements that are designed to provide access and use for people with disabilities. It includes the technical assessment and audit of existing premises, outdoor and urban spaces, and transport infrastructure and related facilities for compliance with predetermined criteria; and the provision of advice to owners, managers and clients. The audit process may also involve the provision of advice that would lead to improved access that may meet or exceed minimum legislative requirements.The unit supports access consultants conducting audits of domestic, residential, commercial, retail, industrial and public buildings; outdoor spaces, including parks, gardens, open spaces and public byways; and transport infrastructure, conveyances, facilities and systems, such as public transport stops, stations and vehicles; temporary venues, such as home shows and food and wine festivals; tunnels and bridges. It applies to experienced access consultants who provide services to clients who may be public or private building owners, managers, architects, builders, building certifiers and surveyors, building designers, developers, and potential purchasers of premises, facilities or services.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

audit tools

specifications:

audit checklists

design briefs, policies, drawings and other support documentation for the two projects specified in the performance evidence

applicable legislation, standards, codes and guidelines

physical conditions:

one construction development project of premises

one development project of transport infrastructure, conveyances, facilities and systems

relationships with team members and colleagues:

personnel required to conduct site visits

design and construction specialists

relationship with client, including:

public or private building owners and managers

architects, builders, building designers and developers

building certifiers and surveyors

potential purchasers of premises, facilities or services.

Timeframe:

in line with timeframe established in contractual arrangements and projects being development work being audited.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Negotiate and finalise the brief to conduct an audit.
  • Client requirements for conducting an access audit in a range of settings are identified.
  • Nature of project, location and demographics of occupants or users are researched and noted.
  • Scope of work, timelines for completion, and required service standards are identified and the organisational and personal capacity to respond within these parameters is assessed.
  • Levels of risks associated with conducting the access audit are determined, protocols for risk management developed, and required insurance is arranged.
  • Tools and techniques used to undertake the audit are evaluated and selected, and the audit process is discussed with client.
  • Contract to undertake the audit is negotiated and finalised with the client.
       
Element: Conduct site analysis and collect evidence of compliance.
  • Plan is finalised to conduct the audit and assess the compliance of the premises, facilities or service.
  • Building and construction plans, specifications, planning permits and other documentation related to the audit site are obtained, read and interpreted.
  • Premises, facilities and service operational management practices and procedures are obtained, read and interpreted as appropriate to the site and audit.
  • Transport passenger assistance operational policies and procedures are obtained, read and interpreted as appropriate to the site and audit.
  • Preparations are made with the authorised person to access the site in order to conduct the audit.
  • Auditing tools required to undertake the audit are gathered and checked for accuracy and serviceability.
  • Personnel required to conduct the site visit are briefed and roles are identified.
  • Site visit is conducted in line with the audit plan.
  • Measurements and photographs are taken and other documentary evidence is recorded and verified according to organisational requirements.
  • Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.
  • Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.
       
Element: Determine risk of non-compliance and identify opportunities to improve access performance.
  • Legislation, standards, codes and planning scheme requirements relevant to premises, facilities and service being audited, and which prescribe access and use requirements, are accessed and reviewed.
  • Outcomes of the on-site visit and the premises’, facilities’ and service’s plans and specifications are analysed to identify areas of non-compliance that warrant more detailed analysis.
  • Professional expertise in specialist areas of compliance is sought as required to finalise advice and inform the development of the audit report.
  • Risks of identified non-compliance are evaluated.
  • Options for addressing areas of non-compliance are canvassed, taking into account costs and benefits of providing more accessible and useable premises.
  • Opportunities to improve access and use and to exceed minimum compliance requirements are identified and evaluated.
       
Element: Prepare an audit report.
  • Strengths and weaknesses of options for ensuring compliance or improved access and usage solutions are considered and documented.
  • Opportunities are identified to seek exemptions from legislative or other requirements based on hardship grounds.
  • Report addressing the compliance of the premises, outdoor spaces and transport infrastructure with legislation, standards and planning scheme requirements is drafted and reviewed for accuracy and completeness before release to the client.
  • Discussions are held with the client to review the draft audit report.
  • Formal report is compiled and submitted in agreed format to client and other parties as required.
       
Element: Provide ongoing advice and support.
  • Explanations of elements of formal report are provided, within scope of agreed service level.
  • Additional agreements for providing ongoing advice and support are negotiated and finalised with client.
  • Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, according to service agreements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Negotiate and finalise the brief to conduct an audit.

1.1.

Client requirements for conducting an access audit in a range of settings are identified.

1.2.

Nature of project, location and demographics of occupants or users are researched and noted.

1.3.

Scope of work, timelines for completion, and required service standards are identified and the organisational and personal capacity to respond within these parameters is assessed.

1.4.

Levels of risks associated with conducting the access audit are determined, protocols for risk management developed, and required insurance is arranged.

1.5.

Tools and techniques used to undertake the audit are evaluated and selected, and the audit process is discussed with client.

1.6.

Contract to undertake the audit is negotiated and finalised with the client.

2.

Conduct site analysis and collect evidence of compliance.

2.1.

Plan is finalised to conduct the audit and assess the compliance of the premises, facilities or service.

2.2.

Building and construction plans, specifications, planning permits and other documentation related to the audit site are obtained, read and interpreted.

2.3.

Premises, facilities and service operational management practices and procedures are obtained, read and interpreted as appropriate to the site and audit.

2.4.

Transport passenger assistance operational policies and procedures are obtained, read and interpreted as appropriate to the site and audit.

2.5.

Preparations are made with the authorised person to access the site in order to conduct the audit.

2.6.

Auditing tools required to undertake the audit are gathered and checked for accuracy and serviceability.

2.7.

Personnel required to conduct the site visit are briefed and roles are identified.

2.8.

Site visit is conducted in line with the audit plan.

2.9.

Measurements and photographs are taken and other documentary evidence is recorded and verified according to organisational requirements.

2.10.

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

2.11.

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

3.

Determine risk of non-compliance and identify opportunities to improve access performance.

3.1.

Legislation, standards, codes and planning scheme requirements relevant to premises, facilities and service being audited, and which prescribe access and use requirements, are accessed and reviewed.

3.2.

Outcomes of the on-site visit and the premises’, facilities’ and service’s plans and specifications are analysed to identify areas of non-compliance that warrant more detailed analysis.

3.3.

Professional expertise in specialist areas of compliance is sought as required to finalise advice and inform the development of the audit report.

3.4.

Risks of identified non-compliance are evaluated.

3.5.

Options for addressing areas of non-compliance are canvassed, taking into account costs and benefits of providing more accessible and useable premises.

3.6.

Opportunities to improve access and use and to exceed minimum compliance requirements are identified and evaluated.

4.

Prepare an audit report.

4.1.

Strengths and weaknesses of options for ensuring compliance or improved access and usage solutions are considered and documented.

4.2.

Opportunities are identified to seek exemptions from legislative or other requirements based on hardship grounds.

4.3.

Report addressing the compliance of the premises, outdoor spaces and transport infrastructure with legislation, standards and planning scheme requirements is drafted and reviewed for accuracy and completeness before release to the client.

4.4.

Discussions are held with the client to review the draft audit report.

4.5.

Formal report is compiled and submitted in agreed format to client and other parties as required.

5.

Provide ongoing advice and support.

5.1.

Explanations of elements of formal report are provided, within scope of agreed service level.

5.2.

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

5.3.

Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, according to service agreements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also scope and plan an audit process for the following two different projects:

one premises construction project

one transport infrastructure, conveyances, facilities and systems development project.

During each of the above audit processes, the person must:

determine client requirements for conducting the audit and negotiate the provision of service

conduct thorough site inspections and analyse findings against the requirements of applicable legislation, codes, standards and permits

conduct audits:

that measure, test and assess compliance with legislative, code and planning requirements

using rigorous and consistent methodologies, and audit techniques and tools

collect a range of audit evidence, including photographs and visual displays of compliance and non-compliance

prepare an audit report that details:

level of compliance found

options for ensuring compliance or improved access and usage solutions

recommendations for future action.

A person demonstrating competency in this unit must demonstrate knowledge of:

access and use compliance requirements, including:

codes

guidelines

legislation

local authority policies

protocols

regulations

standards

accessibility requirements relating to equipment used by people with disabilities, such as:

assistance animals

audio frequency induction loops

braille and tactile signage

long white canes

TTY telephones

walking frames

wheelchairs

best practices in access and use, including measures that exceed compliance requirements

building and construction industry processes, roles and terminology

gaps and trends in, interrelation of, and conflict between compliance requirements

legislative and regulatory frameworks relating to access to and use of the built environment

principles of access to and use of the built environment, including:

adaptable design

best practice solutions to access and use requirements

principles of risk management and strategies for managing risk associated with conducting audience and providing compliance findings

requirements of people with different disabilities, and the aids and solutions available, such as:

audio frequency induction loop systems to enhance communication for people with hearing impairment

passenger lifts and ramps for vertical access for people with mobility impairment

tactile ground surface indicators for vision orientation

scope of functions of the human body, including:

auditory and visual processing

cognitive functions

mobility

psychiatric conditions

types of disabilities and combinations of disabilities and related range of functional limitations, including:

auditory

cognitive

mobility

muscle wasting and weakness

psychiatric

vision.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Negotiate and finalise the brief to conduct an audit.

1.1.

Client requirements for conducting an access audit in a range of settings are identified.

1.2.

Nature of project, location and demographics of occupants or users are researched and noted.

1.3.

Scope of work, timelines for completion, and required service standards are identified and the organisational and personal capacity to respond within these parameters is assessed.

1.4.

Levels of risks associated with conducting the access audit are determined, protocols for risk management developed, and required insurance is arranged.

1.5.

Tools and techniques used to undertake the audit are evaluated and selected, and the audit process is discussed with client.

1.6.

Contract to undertake the audit is negotiated and finalised with the client.

2.

Conduct site analysis and collect evidence of compliance.

2.1.

Plan is finalised to conduct the audit and assess the compliance of the premises, facilities or service.

2.2.

Building and construction plans, specifications, planning permits and other documentation related to the audit site are obtained, read and interpreted.

2.3.

Premises, facilities and service operational management practices and procedures are obtained, read and interpreted as appropriate to the site and audit.

2.4.

Transport passenger assistance operational policies and procedures are obtained, read and interpreted as appropriate to the site and audit.

2.5.

Preparations are made with the authorised person to access the site in order to conduct the audit.

2.6.

Auditing tools required to undertake the audit are gathered and checked for accuracy and serviceability.

2.7.

Personnel required to conduct the site visit are briefed and roles are identified.

2.8.

Site visit is conducted in line with the audit plan.

2.9.

Measurements and photographs are taken and other documentary evidence is recorded and verified according to organisational requirements.

2.10.

Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.

2.11.

Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.

3.

Determine risk of non-compliance and identify opportunities to improve access performance.

3.1.

Legislation, standards, codes and planning scheme requirements relevant to premises, facilities and service being audited, and which prescribe access and use requirements, are accessed and reviewed.

3.2.

Outcomes of the on-site visit and the premises’, facilities’ and service’s plans and specifications are analysed to identify areas of non-compliance that warrant more detailed analysis.

3.3.

Professional expertise in specialist areas of compliance is sought as required to finalise advice and inform the development of the audit report.

3.4.

Risks of identified non-compliance are evaluated.

3.5.

Options for addressing areas of non-compliance are canvassed, taking into account costs and benefits of providing more accessible and useable premises.

3.6.

Opportunities to improve access and use and to exceed minimum compliance requirements are identified and evaluated.

4.

Prepare an audit report.

4.1.

Strengths and weaknesses of options for ensuring compliance or improved access and usage solutions are considered and documented.

4.2.

Opportunities are identified to seek exemptions from legislative or other requirements based on hardship grounds.

4.3.

Report addressing the compliance of the premises, outdoor spaces and transport infrastructure with legislation, standards and planning scheme requirements is drafted and reviewed for accuracy and completeness before release to the client.

4.4.

Discussions are held with the client to review the draft audit report.

4.5.

Formal report is compiled and submitted in agreed format to client and other parties as required.

5.

Provide ongoing advice and support.

5.1.

Explanations of elements of formal report are provided, within scope of agreed service level.

5.2.

Additional agreements for providing ongoing advice and support are negotiated and finalised with client.

5.3.

Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, according to service agreements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Nature of project must include:

extent and type of stakeholder involvement

location

timeframe

type, extent and purpose of premises, infrastructure, transport or urban space development project.

Techniques must include consideration of:

checklist of minimum requirements for specific type of built premises, infrastructure or facilities, and their components

special purpose technical requirement audit forms

building and facility access audit report forms.

Plan includes factors that will deliver a quality product and must include:

methodology to be used

timelines

personnel undertaking the audit and their responsibilities

detailed description of premises, space, facilities or services to be audited

level of detail to be contained in audit report

legislation, codes and standards against which the premises, space, facilities or services will be audited.

Auditing toolsmust include:

loop receiver

properly calibrated measuring instruments

photographic equipment

software and information technology

vernier calipers.

Legislation, standards and codesmust include:

Australian and international standards relating to access

Australian and international guideline documents relating to access

Building Code of Australia (BCA)

Disability Discrimination Act (DDA) and its regulations and amendments

DDA Premises Standards

DDA Transport Standards

DDA Education Standards

state, territory and local authority legislation, regulations and planning requirements.

Access and use requirements must include consideration of the following, as specific to the premises, space, facilities or services being audited:

doors

external approaches to the premises

horizontal circulation, including corridor widths, circulation areas, and obstructions

vertical circulation, including platform lifts and stair lifts

sanitary facilities

escape and evacuation facilities

lighting

acoustics

assistive listening systems

communication access real-time translation (CART)

good listening environments

information and communication systems

finishes

fixtures and fittings

signage and other forms of wayfinding.

Specialist areasmust include at least one of the following:

acoustics and hearing augmentation

architectural or building design

biomechanics

emergency preparedness

gerontology

heritage

legal

occupational therapy

orientation and mobility

provisions in buildings for occupants with the potential for self-harm

psychiatry.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Client requirements for conducting an access audit in a range of settings are identified. 
Nature of project, location and demographics of occupants or users are researched and noted. 
Scope of work, timelines for completion, and required service standards are identified and the organisational and personal capacity to respond within these parameters is assessed. 
Levels of risks associated with conducting the access audit are determined, protocols for risk management developed, and required insurance is arranged. 
Tools and techniques used to undertake the audit are evaluated and selected, and the audit process is discussed with client. 
Contract to undertake the audit is negotiated and finalised with the client. 
Plan is finalised to conduct the audit and assess the compliance of the premises, facilities or service. 
Building and construction plans, specifications, planning permits and other documentation related to the audit site are obtained, read and interpreted. 
Premises, facilities and service operational management practices and procedures are obtained, read and interpreted as appropriate to the site and audit. 
Transport passenger assistance operational policies and procedures are obtained, read and interpreted as appropriate to the site and audit. 
Preparations are made with the authorised person to access the site in order to conduct the audit. 
Auditing tools required to undertake the audit are gathered and checked for accuracy and serviceability. 
Personnel required to conduct the site visit are briefed and roles are identified. 
Site visit is conducted in line with the audit plan. 
Measurements and photographs are taken and other documentary evidence is recorded and verified according to organisational requirements. 
Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted. 
Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed. 
Legislation, standards, codes and planning scheme requirements relevant to premises, facilities and service being audited, and which prescribe access and use requirements, are accessed and reviewed. 
Outcomes of the on-site visit and the premises’, facilities’ and service’s plans and specifications are analysed to identify areas of non-compliance that warrant more detailed analysis. 
Professional expertise in specialist areas of compliance is sought as required to finalise advice and inform the development of the audit report. 
Risks of identified non-compliance are evaluated. 
Options for addressing areas of non-compliance are canvassed, taking into account costs and benefits of providing more accessible and useable premises. 
Opportunities to improve access and use and to exceed minimum compliance requirements are identified and evaluated. 
Strengths and weaknesses of options for ensuring compliance or improved access and usage solutions are considered and documented. 
Opportunities are identified to seek exemptions from legislative or other requirements based on hardship grounds. 
Report addressing the compliance of the premises, outdoor spaces and transport infrastructure with legislation, standards and planning scheme requirements is drafted and reviewed for accuracy and completeness before release to the client. 
Discussions are held with the client to review the draft audit report. 
Formal report is compiled and submitted in agreed format to client and other parties as required. 
Explanations of elements of formal report are provided, within scope of agreed service level. 
Additional agreements for providing ongoing advice and support are negotiated and finalised with client. 
Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, according to service agreements. 

Forms

Assessment Cover Sheet

CPPACC8007 - Audit built environment and infrastructure for accessibility compliance and propose solutions
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPACC8007 - Audit built environment and infrastructure for accessibility compliance and propose solutions

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: