Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPCCL2008 Mapping and Delivery Guide
Clean carpeted floors

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPCCL2008 - Clean carpeted floors
Description
Employability Skills
Learning Outcomes and Application This unit specifies the outcomes to clean carpeted floors in a range of workplace contexts.The unit applies to cleaning personnel who perform cleaning tasks on carpeted floors. It includes the ability to assess the cleaning task, understand client requirements and follow workplace safety procedures.It applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Assessment of performance must be undertaken in the workplace and/or under realistic workplace conditions which reflect:

the use of industry standard equipment such as, residential and industrial wet and dry vacuums, steam cleaners, cloths and cleaning agents.

performing tasks/activities to the level of proficiency and within timelines that would be expected in a workplace.

Assessors are responsible for ensuring that candidates have access to:

appropriate documents, materials, tools, equipment, and personal protective equipment currently used in industry;

legislation and regulations; and

workplace policies and procedures.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify job requirements.
  • Review work order and work area to identify carpeted floor cleaning requirements.
  • Identify carpeted floor surface and soil type on surface.
  • Identify equipment and chemicals required.
  • Assess workplace hazards and work restrictions affecting completion of work order.
  • Communicate and clarify issues with supervisor, team member or client.
  • Refer to Safety Data Sheets (SDS) and follow safe work methods.
  • Position safety signage and barriers to control hazards.
       
Element: Clean carpet
  • Select, check, and use personal protective equipment (PPE).
  • Safely move, cover, or protect furniture and fittings that impede cleaning operation.
  • Select cleaning technique.
  • Select carpeted floor cleaning equipment and check for correct operation and safe use.
  • Calculate and prepare chemicals following manufacturers’ instructions and job requirements.
  • Patch test carpeted floor for colour fastness.
  • Clean carpeted floor surface in accordance with workplace procedures and hygiene standards.
       
Element: Tidy work site.
  • Tidy work area and dispose of collected soil and waste in accordance with workplace procedures.
  • Remove protective covers from furniture and fittings.
  • Safely replace furniture and fittings.
       
Element: Complete cleaning task.
  • Safely clean equipment and PPE, as required by workplace standards.
  • Check equipment for damage and wear before storing.
  • Safely store equipment, chemicals, and PPE to allow ready-to-use access.
  • Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.
  • Complete workplace cleaning schedule.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1.

Identify job requirements.

1.1

Review work order and work area to identify carpeted floor cleaning requirements.

1.2

Identify carpeted floor surface and soil type on surface.

1.3

Identify equipment and chemicals required.

1.4

Assess workplace hazards and work restrictions affecting completion of work order.

1.5

Communicate and clarify issues with supervisor, team member or client.

1.6

Refer to Safety Data Sheets (SDS) and follow safe work methods.

1.7

Position safety signage and barriers to control hazards.

2.

Clean carpet

2.1

Select, check, and use personal protective equipment (PPE).

2.2

Safely move, cover, or protect furniture and fittings that impede cleaning operation.

2.3

Select cleaning technique.

2.4

Select carpeted floor cleaning equipment and check for correct operation and safe use.

2.5

Calculate and prepare chemicals following manufacturers’ instructions and job requirements.

2.6

Patch test carpeted floor for colour fastness.

2.7

Clean carpeted floor surface in accordance with workplace procedures and hygiene standards.

3.

Tidy work site.

3.1

Tidy work area and dispose of collected soil and waste in accordance with workplace procedures.

3.2

Remove protective covers from furniture and fittings.

3.3

Safely replace furniture and fittings.

4.

Complete cleaning task.

4.1

Safely clean equipment and PPE, as required by workplace standards.

4.2

Check equipment for damage and wear before storing.

4.3

Safely store equipment, chemicals, and PPE to allow ready-to-use access.

4.4

Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.

4.5

Complete workplace cleaning schedule.

A person must demonstrate the ability to:

select and use carpet cleaning equipment and cleaning agents; and

clean, using a different technique in each instance, four different types of carpeted floor surfaces, including at least:

one carpeted floor with dry soiling; and

one carpeted floor with wet soiling.

Performance must include:

selecting, using, and maintaining personal protective equipment (PPE);

manual handling techniques;

communicating effectively with supervisor, team members or clients;

understanding, clarifying, and following supervisor or client instructions;

safely using cleaning equipment and preparing and using cleaning agents;

disposing of collected soil and waste; and

using efficient carpet cleaning methods.

A person demonstrating competency in this unit must identify:

the main types of carpeted flooring and their characteristics including natural, synthetic, looped, tufted, and modular tiled carpeting

the main types of wet and dry soiling and effects on carpeted surfaces including dust, dirt, food, beverages, liquids, and oil

carpet cleaning techniques and equipment including:

vacuuming, steam cleaning and manual stain removal

industry standard equipment for cleaning wet and dry carpeted floors, including wet and dry vacuum cleaners and steam cleaners

cleaning agents; cleaning solutions for carpets, including carpet shampoo and stain removal cleaning agents

workplace requirements for undertaking all aspects of cleaning carpeted floors including:

key workplace health and safety, hygiene and environmental regulations

use of safety data sheets (SDS) and selection, care and use of PPE

safe handling and usage of cleaning equipment and cleaning agents

safe usage of carpet stain removal cleaning agents

manual handling techniques for moving furniture and fittings and installing covers

methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports

workplace procedures for:

health and safety, hygiene and environmental care

communicating and clarifying work requirements with supervisor, team members or client

notifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic form

use and care of equipment; including checking electrical safety tags to ensure safe use of equipment

tidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicals

reporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1.

Identify job requirements.

1.1

Review work order and work area to identify carpeted floor cleaning requirements.

1.2

Identify carpeted floor surface and soil type on surface.

1.3

Identify equipment and chemicals required.

1.4

Assess workplace hazards and work restrictions affecting completion of work order.

1.5

Communicate and clarify issues with supervisor, team member or client.

1.6

Refer to Safety Data Sheets (SDS) and follow safe work methods.

1.7

Position safety signage and barriers to control hazards.

2.

Clean carpet

2.1

Select, check, and use personal protective equipment (PPE).

2.2

Safely move, cover, or protect furniture and fittings that impede cleaning operation.

2.3

Select cleaning technique.

2.4

Select carpeted floor cleaning equipment and check for correct operation and safe use.

2.5

Calculate and prepare chemicals following manufacturers’ instructions and job requirements.

2.6

Patch test carpeted floor for colour fastness.

2.7

Clean carpeted floor surface in accordance with workplace procedures and hygiene standards.

3.

Tidy work site.

3.1

Tidy work area and dispose of collected soil and waste in accordance with workplace procedures.

3.2

Remove protective covers from furniture and fittings.

3.3

Safely replace furniture and fittings.

4.

Complete cleaning task.

4.1

Safely clean equipment and PPE, as required by workplace standards.

4.2

Check equipment for damage and wear before storing.

4.3

Safely store equipment, chemicals, and PPE to allow ready-to-use access.

4.4

Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.

4.5

Complete workplace cleaning schedule.

Not Applicable
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review work order and work area to identify carpeted floor cleaning requirements. 
Identify carpeted floor surface and soil type on surface. 
Identify equipment and chemicals required. 
Assess workplace hazards and work restrictions affecting completion of work order. 
Communicate and clarify issues with supervisor, team member or client. 
Refer to Safety Data Sheets (SDS) and follow safe work methods. 
Position safety signage and barriers to control hazards. 
Select, check, and use personal protective equipment (PPE). 
Safely move, cover, or protect furniture and fittings that impede cleaning operation. 
Select cleaning technique. 
Select carpeted floor cleaning equipment and check for correct operation and safe use. 
Calculate and prepare chemicals following manufacturers’ instructions and job requirements. 
Patch test carpeted floor for colour fastness. 
Clean carpeted floor surface in accordance with workplace procedures and hygiene standards. 
Tidy work area and dispose of collected soil and waste in accordance with workplace procedures. 
Remove protective covers from furniture and fittings. 
Safely replace furniture and fittings. 
Safely clean equipment and PPE, as required by workplace standards. 
Check equipment for damage and wear before storing. 
Safely store equipment, chemicals, and PPE to allow ready-to-use access. 
Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor. 
Complete workplace cleaning schedule. 

Forms

Assessment Cover Sheet

CPPCCL2008 - Clean carpeted floors
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPCCL2008 - Clean carpeted floors

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: