Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPCLO2014 Mapping and Delivery Guide
Clean and arrange furniture and fittings

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CPPCLO2014 - Clean and arrange furniture and fittings
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to clean and arrange furniture and fittings, and to present rooms in a range of workplace contexts.This unit applies to individuals who clean furniture and fittings and then place the furniture and fittings in their original positions, or in an arrangement specified by a client. It includes the ability to assess the extent of the cleaning task, understand client requirements and apply procedures. This unit applies to individuals with the ability to follow effectively company policies and procedures and to safely perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Assessment of performance must be undertaken in the workplace and/or under realistic workplace conditions which reflect:

the use of industry-standard equipment such as, ladders, footstools, brooms, long-handle cleaner, long-handle duster, extended squeegee, industrial dry and wet vacuums, dry and wet mops, cleaning agents, dry and wet cloth and sponges.

industry-standards relating to workplace safety practices when moving and arranging furniture and fittings.

performing tasks/activities to the level of proficiency and within timelines that would be expected in a workplace; and

following standard and authorised work practices, safety requirements and environmental constraints.

Assessors are responsible for ensuring that candidates have access to:

appropriate documents, materials, tools equipment and personal protective equipment currently used in industry;

legislation and regulations; and

workplace policies and procedures.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify job requirements.
  • Review work order and work area to identify furniture, fittings and arrangement requirements.
  • Identify furniture and fitting surfaces and soil types on surfaces.
  • Identify equipment and chemicals required.
  • Assess workplace hazards and work restrictions affecting completion of work order.
  • Communicate and clarify issues with supervisor, team member or client.
  • Refer to Safety Data Sheets (SDS) and follow safe work methods.
  • Position safety signage and barriers to control hazards.
       
Element: Clean furniture and fittings.
  • Select, check and use personal protective equipment (PPE).
  • Select cleaning technique.
  • Select cleaning equipment and check for correct operation and safe use.
  • Calculate and prepare chemicals following manufacturers’ instructions and job requirements.
  • Clean furniture and fittings in accordance with workplace procedures and hygiene standards.
  • Return furniture and fittings to their designated location in the room and arrange in an orderly manner.
       
Element: Tidy work site.
  • Tidy work area and dispose of collected soil and waste in accordance with environmental requirements.
       
Element: Complete cleaning tasks.
  • Safely clean equipment and PPE, as required by workplace standards.
  • Check equipment for damage and wear before storing.
  • Safely store equipment, chemicals, and PPE to allow ready-to-use access.
  • Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.
  • Complete workplace cleaning schedule.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1.

Identify job requirements.

1.1

Review work order and work area to identify furniture, fittings and arrangement requirements.

1.2

Identify furniture and fitting surfaces and soil types on surfaces.

1.3

Identify equipment and chemicals required.

1.4

Assess workplace hazards and work restrictions affecting completion of work order.

1.5

Communicate and clarify issues with supervisor, team member or client.

1.6

Refer to Safety Data Sheets (SDS) and follow safe work methods.

1.7

Position safety signage and barriers to control hazards.

2.

Clean furniture and fittings.

2.1

Select, check and use personal protective equipment (PPE).

2.2

Select cleaning technique.

2.3

Select cleaning equipment and check for correct operation and safe use.

2.4

Calculate and prepare chemicals following manufacturers’ instructions and job requirements.

2.5

Clean furniture and fittings in accordance with workplace procedures and hygiene standards.

2.6

Return furniture and fittings to their designated location in the room and arrange in an orderly manner.

3.

Tidy work site.

3.1

Tidy work area and dispose of collected soil and waste in accordance with environmental requirements.

4.

Complete cleaning tasks.

4.1

Safely clean equipment and PPE, as required by workplace standards.

4.2

Check equipment for damage and wear before storing.

4.3

Safely store equipment, chemicals, and PPE to allow ready-to-use access.

4.4

Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.

4.5

Complete workplace cleaning schedule.

A person must demonstrate the ability to:

select and use furniture and fitting cleaning equipment and cleaning agents to clean, using a different technique in each instance:

two different types furniture items, including at least:

one furniture item with dry soiling; and

one furniture item with wet soiling.

two different types of fittings, including at least:

one fitting with dry soiling; and

one fitting with wet soiling.

arrange furniture and fitting twice using a different technique in each instance.

Performance must include:

selecting, using, and maintaining personal protective equipment (PPE);

manual handling techniques;

communicating effectively with supervisor or clients;

understanding, clarifying, and following supervisor or client instructions;

safely using cleaning equipment and preparing and using cleaning agents;

disposing of collected soil and waste; and

using efficient cleaning methods

A person demonstrating competency in this unit must identify:

industry standard types of furniture including; beds, bedside cupboards, shelves, benches, chairs, tables, desks, work stations and filing cabinets,

industry standard types of fittings including; door handles, light fittings and switches, railings, skirting, window sills, window coverings, picture frames, clocks, ornaments, telephone handsets, computers, kettles and microwaves

the main surface types including; wood, laminate, metal, glass, plastic, tile, vinyl, leather or fabric

the main types of wet and dry soiling and effects on furniture and fitting surfaces including; mud and dirt, dust, cobwebs, grease, wax, ink, nail polish, food, beverages, blood, and human and animal waste

standard furniture and fitting cleaning techniques and industry standard equipment

including;

wiping, washing, scrubbing, pre-spraying, vacuuming and polishing

cloths, sponges, scourers, microfibre products, lint-free dusters and polishing cloths, alcohol wipes, brooms, long-handle cleaner, extended squeegee, dry and wet mops, buckets, ladders, footstools, industrial dry and wet vacuums

cleaning agents; acid cleaners, alkaline cleaners, low environmental impact chemicals, neutral cleaners, solvent cleaners and stain removal agents

workplace requirements for undertaking all aspects of cleaning furniture and arranging fittings including:

key workplace health and safety, hygiene and environmental regulations

use of safety data sheet (SDS) and selection, care and use of PPE

safe handling and usage of cleaning equipment and cleaning agents

manual handling techniques for moving furniture and fittings

methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports.

workplace procedures for;

health and safety, hygiene and environmental care

communicating and clarifying work requirements with supervisor, team members or client

notifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic form

use and care of equipment; including checking electrical safety tags to ensure safe use of equipment

tidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicals

reporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1.

Identify job requirements.

1.1

Review work order and work area to identify furniture, fittings and arrangement requirements.

1.2

Identify furniture and fitting surfaces and soil types on surfaces.

1.3

Identify equipment and chemicals required.

1.4

Assess workplace hazards and work restrictions affecting completion of work order.

1.5

Communicate and clarify issues with supervisor, team member or client.

1.6

Refer to Safety Data Sheets (SDS) and follow safe work methods.

1.7

Position safety signage and barriers to control hazards.

2.

Clean furniture and fittings.

2.1

Select, check and use personal protective equipment (PPE).

2.2

Select cleaning technique.

2.3

Select cleaning equipment and check for correct operation and safe use.

2.4

Calculate and prepare chemicals following manufacturers’ instructions and job requirements.

2.5

Clean furniture and fittings in accordance with workplace procedures and hygiene standards.

2.6

Return furniture and fittings to their designated location in the room and arrange in an orderly manner.

3.

Tidy work site.

3.1

Tidy work area and dispose of collected soil and waste in accordance with environmental requirements.

4.

Complete cleaning tasks.

4.1

Safely clean equipment and PPE, as required by workplace standards.

4.2

Check equipment for damage and wear before storing.

4.3

Safely store equipment, chemicals, and PPE to allow ready-to-use access.

4.4

Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.

4.5

Complete workplace cleaning schedule.

Not Applicable

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review work order and work area to identify furniture, fittings and arrangement requirements. 
Identify furniture and fitting surfaces and soil types on surfaces. 
Identify equipment and chemicals required. 
Assess workplace hazards and work restrictions affecting completion of work order. 
Communicate and clarify issues with supervisor, team member or client. 
Refer to Safety Data Sheets (SDS) and follow safe work methods. 
Position safety signage and barriers to control hazards. 
Select, check and use personal protective equipment (PPE). 
Select cleaning technique. 
Select cleaning equipment and check for correct operation and safe use. 
Calculate and prepare chemicals following manufacturers’ instructions and job requirements. 
Clean furniture and fittings in accordance with workplace procedures and hygiene standards. 
Return furniture and fittings to their designated location in the room and arrange in an orderly manner. 
Tidy work area and dispose of collected soil and waste in accordance with environmental requirements. 
Safely clean equipment and PPE, as required by workplace standards. 
Check equipment for damage and wear before storing. 
Safely store equipment, chemicals, and PPE to allow ready-to-use access. 
Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor. 
Complete workplace cleaning schedule. 

Forms

Assessment Cover Sheet

CPPCLO2014 - Clean and arrange furniture and fittings
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPCLO2014 - Clean and arrange furniture and fittings

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: