The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Hazards may include: | allergic reactions to chemicals or equipment, including latex allergies biological and animal waste bites and stings blood and blood-stained products confined or restricted spaces contaminated clothing, materials or equipment damaged or inappropriate equipment dust and fibres electrical hazards arising from: cables electrical fittings: switches lights untested electrical equipment fatigue fire gas heights inadequate lighting and ventilation infectious and zoonotic diseases, such as: Q fever scabies mobile equipment and vehicle hazards around plant and vehicles moving or unguarded parts noise occupational violence and bullying poor personal hygiene practices spill, splash and spray release of substances with negative environmental impact synergistic chemical reactions, such as: hazardous incompatibility reactivity syringes or other sharps temperature extremes ultraviolet light unsafe manual-handling techniques, including awkward and repetitive postures unsafe underfoot conditions, such as slippery, uneven and rough surfaces work in unfamiliar isolated or remote environments. |
Company requirements may include: | business and performance plans client communication procedures client confidentiality procedures client service standards communication channels and reporting procedures company goals, objectives, plans, systems and processes company issued identification badges, cards or passes company policies and procedures, including: access and equity policy, principles and practice OHS policies and procedures, including control procedures maintenance procedures for equipment and PPE those relating to own role, responsibility and delegation work site access security clearance procedures company service standards dress and presentation requirements duty of care, code of conduct, and code of ethics emergency response and evacuation procedures employer and employee rights and responsibilities environmental protection procedures personnel practices and guidelines quality and continuous improvement processes and standards records and information systems and processes training materials (induction, refresher and new skills) use of contractors. |
Legislative requirements may include: | Australian standards, quality assurance and certification requirements award and enterprise agreements industry advisory standards and codes, such as: building codes dangerous goods codes relevant commonwealth, state and territory legislation and local government regulations affecting company operation, including: anti-discrimination and diversity policies chemical controls chemical registers and manifests consumer protection energy conservation environmental protection equal employment opportunity freedom of information industrial equipment certificates of competency or licences industrial relations OHS Acts and regulations privacy public health trade practices water conservation workplace consultative arrangements. |
Occupational health and safety (also known as workplace health and safety) requirements may relate to: | allergic reactions, such as contact dermatitis communication devices for remote and isolated locations, such as: mobile phone two-way radio dermatoxicological control and prevention measures emergency procedures for eye and skin contact, and inhalation and ingestion of toxic substances hazard identification and risk assessment mechanisms health surveillance and monitoring, such as regular blood testing hierarchy of hazard control procedures maintaining clear access national and industry standards and codes of practice OHS control procedures, such as: health and safety plans job plans job safety analyses risk assessments safe operating practices and procedures safe system of work statements safe work instructions work method statements reporting injury and dangerous occurrences routes of entry and potential symptoms of exposure to chemicals safe work practices for equipment, PPE and chemical storage, including interpretation of: MSDS hazardous substance information, such as long latency periods safety training, induction and refresher training selection and use of PPE and clothing appropriate to the hazard ultraviolet light up-to-date electrical test and tag compliance use of chemicals according to MSDS use of residual current devices use, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals. |
Fixtures and fittings may include: | baths bidets cleaner’s sluices hand basins hand dryers mirrors paper dispensers personal item product dispensers racks rubbish receptacles showers sinks soap dispensers spas taps toilet bowls, seats and cisterns troughs urinal trough and wall vanity units. |
Appropriate persons may include: | clients colleagues managers persons in control of work sites supervisors. |
Work order information may include: | access to work site, including: access and egress points timing of access budget allocations completion times and dates human resource requirements to complete the work tasks job requirements and tasks legislative and local government requirements OHS requirements and emergency response procedures requirements for working in isolated and remote locations resource requirements, such as equipment and materials specific client requirements, such as: dress and presentation requirements relationships with other activities use of signage and barriers work schedules work site contact persons work site requirements for specific industries, such as: hospitals and medical centres nursing homes retail food courts schools tourism and hospitality. |
Soil types can be wet or dry and may include: | blood cobwebs dust food, food scraps and residue grease human and animal waste litter mould and algae mud and dirt pen, texta and pencil rust soap scum. |
Personnel may include: | client’s staff members colleagues general public venue, facility, shopping centre staff and management. |
Equipment may include: | absorbent cleaning cloths brooms buckets cleaning trolleys damp cloths doodle bugs dry cloths microfibre products hoses and nozzles lint-free cloths long-handled brushes and dustpan tongs mops needle hazard disposal units nylon scourers scrapers scrubbing brushes scrubbing and polishing machines toilet brushes window squeegees wringer buckets. |
Chemicals may include: | acid cleaners alkaline cleaners low environmental-impact chemicals neutral cleaners solvent cleaners. |
Cleaning techniques may include: | buffing cobwebbing dusting hosing low-water cleaning methods, such as using microfibre cleaning products mopping polishing pre-spraying scrubbing spot cleaning sweeping wet wiping window cleaning. |
Wet areas may include: | bathrooms change rooms ensuites laundries pools spas tea rooms and kitchenettes toilets and restrooms wash-up areas. |
Personal protective equipment may include: | ear muffs and plugs gloves, such as non-permeable goggles high-visibility vests and clothing overalls and other protective clothing respirators safety glasses safety shoes splash-proof face masks sun protection tongs ultraviolet protection wet-work clothing. |
Manufacturer specifications may include: | equipment operating manuals instructional guides MSDS other resources supplied by the manufacturer, such as: laminated cards notices wall posters product labels safety instructions pre-printed on equipment. |
Signage and barriers may include: | physical barriers and restraints erected to restrict access to a site signs complying with legislative requirements and Australian standards warning of danger or adverse conditions, including: cleaning in progress hazardous chemicals in use or present in work area. |
Work restrictions may include: | amount of cleaning anticipated client activity employee level of literacy and communication skills faulty or inappropriate equipment site accessibility site hazards skills of work unit or team staffing resources time limitations. |
Surfaces may include: | ceramics and porcelain chrome concrete glass laminate metal paint plastic stainless steel stone new technologies terracotta vinyl. |
Consumable items may include: | air fresheners bin liners cloth towels and tea towels deodorant blocks hand towels, such as cloth, rolls and sheets liquid and bar soap personal toiletries toilet paper. |
Waste may be either solid or liquid and include: | chemicals past expiry date contaminated waste liquid waste obsolete equipment packaging soil used cleaning cloths used containers used or contaminated PPE used or unused chemicals. |
Environmental requirements may include: | clean-up, containment and isolation company policies and guidelines emergency chemical spill control measures environmental protection agency and requirements of government departments, such as: agriculture emergency services hazardous materials handling local government regulations and by-laws low-energy cleaning methods low environmental-impact chemicals low-moisture cleaning methods low water-use equipment and water-efficient cleaning methods non-chemical cleaning methods. |