Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPCLO3001 Mapping and Delivery Guide
Maintain hard floor surfaces

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPCLO3001 - Maintain hard floor surfaces
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to clean and maintain hard floor surfaces, selecting the required equipment, chemicals and methods in order to perform the task safely and efficiently.The unit supports cleaners who work alone or in teams. It applies to both manual and mechanical methods of cleaning hard floor surfaces in a range of commercial and residential work sites.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

specifications:

equipment operating manuals

product labels

SDS

physical conditions:

suitable work site or venue with hard floor surfaces as listed in the performance evidence

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Assess hard floor to be cleaned.
  • Floor type and condition are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.
  • Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
  • Cleaning methods for hard floor surface are selected according to company requirements.
  • Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
  • Cleaning chemicals are selected and prepared according to task requirements.
  • Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements.
  • Signs and barricades are selected and installed according to health and safety, and company requirements.
  • Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.
  • Pre-existing damage is identified and reported according to company requirements.
       
Element: Clean hard floor surface.
  • Furniture and fittings are removed to allow cleaning tasks to be performed.
  • Hard floor surface is cleaned using equipment, chemicals and cleaning techniques according to manufacturer specifications and legislative, health and safety, and company requirements.
  • Treated area is compared with surrounding surface to determine need for further action according to company requirements.
       
Element: Tidy work site.
  • Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
  • Furniture and fittings are returned to original position according to job requirements.
  • Signs and barricades are removed according to health and safety, and company requirements.
       
Element: Clean and safety check equipment, and store equipment and chemicals.
  • Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.
  • Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Assess hard floor to be cleaned.

1.1.

Floor type and condition are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Cleaning methods for hard floor surface are selected according to company requirements.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Cleaning chemicals are selected and prepared according to task requirements.

1.6.

Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements.

1.7.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.8.

Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.

1.9.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean hard floor surface.

2.1.

Furniture and fittings are removed to allow cleaning tasks to be performed.

2.2.

Hard floor surface is cleaned using equipment, chemicals and cleaning techniques according to manufacturer specifications and legislative, health and safety, and company requirements.

2.3.

Treated area is compared with surrounding surface to determine need for further action according to company requirements.

3.

Tidy work site.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Furniture and fittings are returned to original position according to job requirements.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

clean and maintain two of the following different hard floor surfaces:

brick

ceramic tiles

concrete

cork

marble

parquetry

pavers

polished or unpolished wood

proprietary flooring

quarry tiles

rubber

slate

terrazzo

vinyl

use two of the following different cleaning methods when cleaning the above surfaces:

air blowing

automatic floor scrubbing

dry buffing

dust mopping and sweeping

low-water cleaning methods, such as using microfibre cleaning products

scrubbing

spray buffing

wet mopping.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

identify type and condition of hard floor surface

select cleaning equipment and chemicals required for task

correctly and safely handle waste, including contaminated materials

comply with company, legislative and regulatory requirements relating to the cleaning work

use safe and efficient cleaning methods.

A person demonstrating competency in this unit must demonstrate knowledge of:

application methods for maintaining hard floor surfaces using microfibre cleaning techniques, including using:

cloth and water in spray bottle to spot clean low-level stains

damp mops for hard floor surface cleaning and finishing

dry mopping techniques

different cleaning chemicals and equipment for hard floor surfaces

environmental requirements relating to maintaining hard floor surfaces, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to using and disposing of cleaning chemicals

hazardous materials handling

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and other water-efficient cleaning methods

use of non-chemical cleaning methods

methods for cleaning and maintaining microfibre cloths and mops, including:

air drying for optimal performance

avoiding fabric softeners

regular hand or machine washing in hot soapy water

removing stains with hot water and washing liquid

washing products on their own to avoid static transfer of lint

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to maintaining hard floor surfaces, including:

quality assurance and certification requirements

industry advisory standards and codes, such as dangerous goods codes

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

litter

obsolete equipment

sweeping detritus

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for distilling chemicals

working according to safety data sheets (SDS)

types and characteristics of different hard floor surfaces and required cleaning methods for each type.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Assess hard floor to be cleaned.

1.1.

Floor type and condition are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Cleaning methods for hard floor surface are selected according to company requirements.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Cleaning chemicals are selected and prepared according to task requirements.

1.6.

Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements.

1.7.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.8.

Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.

1.9.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean hard floor surface.

2.1.

Furniture and fittings are removed to allow cleaning tasks to be performed.

2.2.

Hard floor surface is cleaned using equipment, chemicals and cleaning techniques according to manufacturer specifications and legislative, health and safety, and company requirements.

2.3.

Treated area is compared with surrounding surface to determine need for further action according to company requirements.

3.

Tidy work site.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Furniture and fittings are returned to original position according to job requirements.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Floor types must include at least two of the following:

brick

ceramic tiles

concrete

cork

marble

parquetry

pavers

polished or unpolished wood

proprietary flooring

quarry tiles

rubber

slate

terrazzo

vinyl.

Soil types must include at least three of the following:

beverage

cigarette butts

dust

food

gravel

heavy dirt build-up

hospital waste

industrial and chemical waste

liquids

oil

paint

paper

rainwater

stones

tar.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Cleaning methods must include at least two of the following:

air blowing

automatic floor scrubbing

dry buffing

dust mopping and sweeping

low-water cleaning methods, such as using microfibre cleaning products

scrubbing

spray buffing

wet mopping.

Equipment must include at least two of the following:

air blowers

brooms

cleaning cloths

cleaning trolleys

damp mops

doodle bag holder

dust mops

dustpans and brushes

hospital mops

mechanical sweepers

microfibre products

mop buckets

scouring pads

split mops

squeegees

water hoses.

Cleaning chemicals must include at least one of the following:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners

solvent cleaners.

Personal protective equipment must include at least two of the following:

disposable respirators

protective clothing

safety shoes.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Floor type and condition are assessed, soil type is identified, job requirements are reviewed, and issues are clarified. 
Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements. 
Cleaning methods for hard floor surface are selected according to company requirements. 
Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work. 
Cleaning chemicals are selected and prepared according to task requirements. 
Personal protective equipment (PPE) is selected and used according to manufacturer specifications, and health and safety and company requirements. 
Signs and barricades are selected and installed according to health and safety, and company requirements. 
Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements. 
Pre-existing damage is identified and reported according to company requirements. 
Furniture and fittings are removed to allow cleaning tasks to be performed. 
Hard floor surface is cleaned using equipment, chemicals and cleaning techniques according to manufacturer specifications and legislative, health and safety, and company requirements. 
Treated area is compared with surrounding surface to determine need for further action according to company requirements. 
Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements. 
Furniture and fittings are returned to original position according to job requirements. 
Signs and barricades are removed according to health and safety, and company requirements. 
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements. 
Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements. 

Forms

Assessment Cover Sheet

CPPCLO3001 - Maintain hard floor surfaces
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPCLO3001 - Maintain hard floor surfaces

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: