Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPCLO3004 Mapping and Delivery Guide
Maintain carpeted floors

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPCLO3004 - Maintain carpeted floors
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to maintain carpeted floors using a range of methods, including hand collecting waste, sweeping, using a dustpan and brush, using low-water cleaning methods, and vacuuming. It covers assessing the extent of the cleaning task, and selecting the required equipment, chemicals and methods to perform the task safely and efficiently.The unit supports cleaners who work alone or in teams. It applies to both manual and mechanical methods of maintaining carpeted floors in a range of commercial and residential work sites.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

vacuuming equipment and accessories as listed in the range of conditions

PPE as listed in the range of conditions

specifications:

AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting

equipment operating manuals

product labels

SDS

safety instructions on equipment

physical conditions:

suitable work site or venue with carpeted floors

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan and prepare to maintain carpets.
  • Type and condition of carpet to be cleaned are assessed, fibre and construction method are identified, job requirements are reviewed, and issues are clarified.
  • Work site hazards are assessed and risks are controlled according to company, legislative, andhealth and safety requirements.
  • Required cleaning methods and carpet cleaning products are selected, and products are prepared according to job requirements.
  • Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
  • Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.
  • Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.
  • Signs and barricades are selected and installed according to health and safety, and company requirements.
  • Pre-existing damage is identified and reported according to company requirements.
       
Element: Clean carpet.
  • Furniture and fittings are removed to allow cleaning tasks to be performed.
  • Large items of waste are collected using selected equipment, and are transferred to waste receptacle according to health and safety requirements.
  • Carpeted floor is vacuumed using required equipment, accessories, chemicals and techniques according to manufacturer specifications, and health and safety, and company requirements.
  • Need for spot cleaning and stain removal is identified and documented according to company requirements.
       
Element: Tidy work site.
  • Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
  • Furniture and fittings are returned to original position according to client requests, and health and safety requirements.
  • Signs and barricades are removed according to health and safety, and company requirements.
       
Element: Clean and safety check equipment, and store equipment and chemicals.
  • Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.
  • Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to maintain carpets.

1.1.

Type and condition of carpet to be cleaned are assessed, fibre and construction method are identified, job requirements are reviewed, and issues are clarified.

1.2.

Work site hazards are assessed and risks are controlled according to company, legislative, andhealth and safety requirements.

1.3.

Required cleaning methods and carpet cleaning products are selected, and products are prepared according to job requirements.

1.4.

Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.6.

Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.

1.7.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.8.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean carpet.

2.1.

Furniture and fittings are removed to allow cleaning tasks to be performed.

2.2.

Large items of waste are collected using selected equipment, and are transferred to waste receptacle according to health and safety requirements.

2.3.

Carpeted floor is vacuumed using required equipment, accessories, chemicals and techniques according to manufacturer specifications, and health and safety, and company requirements.

2.4.

Need for spot cleaning and stain removal is identified and documented according to company requirements.

3.

Tidy work site.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Furniture and fittings are returned to original position according to client requests, and health and safety requirements.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also maintain two different carpets where:

one carpet type must be a natural fibre selected from:

organic (plant) fibres, such as cotton and sisal

wool

one carpet type must be a synthetic fibre selected from:

acrylic

nylon

polyester

polypropylene.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

correctly identify the type and characteristics of the carpet and carpet fibres

select and prepare cleaning equipment and chemicals required for carpet type

select and apply carpet maintenance method suited to carpet type.

A person demonstrating competency in this unit must demonstrate knowledge of:

carpet characteristics, including:

methods of carpet construction

types and features of fibres

environmental requirements relating to use of chemicals when maintaining carpeted floors, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to maintaining carpeted floors

hazardous materials handling

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and water-efficient cleaning methods

use of non-chemical cleaning methods

range and characteristics of cleaning chemicals and equipment and their applications for carpet maintenance

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to maintaining carpeted floors, including:

AS/NZS 3733 Textile floor coverings – Cleaning maintenance of residential and commercial carpeting

industry advisory standards and codes, such as dangerous goods codes

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

disposable vacuum liner bags

litter

obsolete equipment

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS).

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to maintain carpets.

1.1.

Type and condition of carpet to be cleaned are assessed, fibre and construction method are identified, job requirements are reviewed, and issues are clarified.

1.2.

Work site hazards are assessed and risks are controlled according to company, legislative, andhealth and safety requirements.

1.3.

Required cleaning methods and carpet cleaning products are selected, and products are prepared according to job requirements.

1.4.

Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.6.

Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.

1.7.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.8.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean carpet.

2.1.

Furniture and fittings are removed to allow cleaning tasks to be performed.

2.2.

Large items of waste are collected using selected equipment, and are transferred to waste receptacle according to health and safety requirements.

2.3.

Carpeted floor is vacuumed using required equipment, accessories, chemicals and techniques according to manufacturer specifications, and health and safety, and company requirements.

2.4.

Need for spot cleaning and stain removal is identified and documented according to company requirements.

3.

Tidy work site.

3.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

3.2.

Furniture and fittings are returned to original position according to client requests, and health and safety requirements.

3.3.

Signs and barricades are removed according to health and safety, and company requirements.

4.

Clean and safety check equipment, and store equipment and chemicals.

4.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

4.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Equipment must include at least three of the following:

accumulation bags

brooms, such as deck fibre or millet

carpet rakes

dustpan and broom

hoses and filters

microfibre products.

Personal protective equipment must include at least two of the following:

gloves

eye protection

protective clothing

respirators

safety shoes

tongs.

Vacuuming equipment must include at least one of the following:

back-mounted unit

ducted system

floor-based mobile system

mechanical push sweeper

wet and dry system.

Accessories must include at least two of the following:

brush

crevice tool

floor head

power head

upholstery head

variable pile height and adjustable head.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Type and condition of carpet to be cleaned are assessed, fibre and construction method are identified, job requirements are reviewed, and issues are clarified. 
Work site hazards are assessed and risks are controlled according to company, legislative, andhealth and safety requirements. 
Required cleaning methods and carpet cleaning products are selected, and products are prepared according to job requirements. 
Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work. 
Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements. 
Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements. 
Signs and barricades are selected and installed according to health and safety, and company requirements. 
Pre-existing damage is identified and reported according to company requirements. 
Furniture and fittings are removed to allow cleaning tasks to be performed. 
Large items of waste are collected using selected equipment, and are transferred to waste receptacle according to health and safety requirements. 
Carpeted floor is vacuumed using required equipment, accessories, chemicals and techniques according to manufacturer specifications, and health and safety, and company requirements. 
Need for spot cleaning and stain removal is identified and documented according to company requirements. 
Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements. 
Furniture and fittings are returned to original position according to client requests, and health and safety requirements. 
Signs and barricades are removed according to health and safety, and company requirements. 
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements. 
Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements. 

Forms

Assessment Cover Sheet

CPPCLO3004 - Maintain carpeted floors
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPCLO3004 - Maintain carpeted floors

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: