Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPCLO3037 Mapping and Delivery Guide
Clean external surfaces

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CPPCLO3037 - Clean external surfaces
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to use cleaning equipment, chemicals and materials to remove soil from external surfaces. It covers assessing the extent of the cleaning task; selecting required equipment, chemicals and cleaning methods; and performing the task safely from ground level using extension poles if height access is required.The unit supports cleaners who work alone or in teams. It applies in a range of commercial and residential work sites. The unit does not apply to specialised cleaning of sandstone and heritage buildings.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

specifications:

equipment operating manuals

product labels

SDS

physical conditions:

suitable work site or venue with a range of external surfaces as listed in the performance evidence

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan and prepare.
  • Type and condition of external surface are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.
  • Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
  • Cleaning techniques are confirmed according to company requirements.
  • Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
  • Required cleaning chemicals are selected and prepared.
  • Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.
  • Signs and barricades are installed according to health and safety, and company requirements.
  • Pre-existing damage is identified and reported according to company requirements.
       
Element: Clean and tidy work site.
  • Surface area is pre-sprayed with cleaning chemicals if required according to manufacturer specifications.
  • Surface area is cleaned using selected and prepared equipment, chemicals and cleaning techniques to remove visible dirt and grime.
  • Surface area is rinsed and wiped or squeegeed to remove streaks and excess water.
  • Cleaning process is repeated if required for heavy staining.
  • Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
  • Signs and barricades are removed according to health and safety, and company requirements.
       
Element: Clean and safety check equipment, and store equipment and chemicals.
  • Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.
  • Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare.

1.1.

Type and condition of external surface are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Cleaning techniques are confirmed according to company requirements.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Required cleaning chemicals are selected and prepared.

1.6.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.7.

Signs and barricades are installed according to health and safety, and company requirements.

1.8.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean and tidy work site.

2.1.

Surface area is pre-sprayed with cleaning chemicals if required according to manufacturer specifications.

2.2.

Surface area is cleaned using selected and prepared equipment, chemicals and cleaning techniques to remove visible dirt and grime.

2.3.

Surface area is rinsed and wiped or squeegeed to remove streaks and excess water.

2.4.

Cleaning process is repeated if required for heavy staining.

2.5.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

2.6.

Signs and barricades are removed according to health and safety, and company requirements.

3.

Clean and safety check equipment, and store equipment and chemicals.

3.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

3.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

clean three of the following different external surfaces, each measuring at least 10 square metres:

aluminium

brick

ceramic

concrete

marble

metal

polymer resin

rendered surfaces

terrazzo

wood

select and use three of the following cleaning methods to clean the above surfaces:

low-water cleaning methods, such as using microfibre cleaning products

pre-spraying

rinsing

scraping

spot cleaning

squeegeeing.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

identify type and characteristics of external surfaces and types of soil

select and prepare cleaning equipment and chemicals required for the task

install required safety signs and barricades at the site

correctly and safely handle waste generated or collected during the cleaning process.

A person demonstrating competency in this unit must demonstrate knowledge of:

range and application of cleaning chemicals and equipment for external surfaces

cleaning techniques suited to different surface types

environmental requirements relating to cleaning external surfaces, including:

clean-up, containment and isolation procedures

environmental protection agency requirements relating to using and disposing of cleaning chemicals

use of low water-use equipment and other water-efficient cleaning methods

processes for treating and handling waste, including:

chemicals past their expiry date

obsolete equipment

packaging

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS)

types and characteristics of external surfaces and required cleaning methods.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare.

1.1.

Type and condition of external surface are assessed, soil type is identified, job requirements are reviewed, and issues are clarified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Cleaning techniques are confirmed according to company requirements.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Required cleaning chemicals are selected and prepared.

1.6.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.7.

Signs and barricades are installed according to health and safety, and company requirements.

1.8.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean and tidy work site.

2.1.

Surface area is pre-sprayed with cleaning chemicals if required according to manufacturer specifications.

2.2.

Surface area is cleaned using selected and prepared equipment, chemicals and cleaning techniques to remove visible dirt and grime.

2.3.

Surface area is rinsed and wiped or squeegeed to remove streaks and excess water.

2.4.

Cleaning process is repeated if required for heavy staining.

2.5.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

2.6.

Signs and barricades are removed according to health and safety, and company requirements.

3.

Clean and safety check equipment, and store equipment and chemicals.

3.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

3.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

External surfaces must include at least three of the following:

aluminium

brick

ceramic

concrete

marble

metal

polymer resin

rendered surfaces

terrazzo

wood.

Soil types must include at least two of the following:

food and beverage stains

graffiti

human and animal waste

mould

mud and soil

scuff marks.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Equipment must include at least two of the following:

buckets

cloths

extension poles

extraction units for contaminated waste

garbage bins

microfibre products

nylon scourer pads

scrapers

scrubbing brushes

soft bristle brooms

spray bottles

squeegees

water-fed brooms.

Cleaning chemicals must include at least one of the following:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners.

Personal protective equipment must include at least two of the following:

disposable respirators

eye protection

gloves

high visibility vests

masks

safety shoes

sun protection

wet-work clothing.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Type and condition of external surface are assessed, soil type is identified, job requirements are reviewed, and issues are clarified. 
Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements. 
Cleaning techniques are confirmed according to company requirements. 
Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work. 
Required cleaning chemicals are selected and prepared. 
Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements. 
Signs and barricades are installed according to health and safety, and company requirements. 
Pre-existing damage is identified and reported according to company requirements. 
Surface area is pre-sprayed with cleaning chemicals if required according to manufacturer specifications. 
Surface area is cleaned using selected and prepared equipment, chemicals and cleaning techniques to remove visible dirt and grime. 
Surface area is rinsed and wiped or squeegeed to remove streaks and excess water. 
Cleaning process is repeated if required for heavy staining. 
Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements. 
Signs and barricades are removed according to health and safety, and company requirements. 
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements. 
Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements. 

Forms

Assessment Cover Sheet

CPPCLO3037 - Clean external surfaces
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPCLO3037 - Clean external surfaces

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: