Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPCLO3043 Mapping and Delivery Guide
Clean using microfibre and chemical-free techniques

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPCLO3043 - Clean using microfibre and chemical-free techniques
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to use microfibre and chemical-free cleaning techniques to clean a range of surfaces, including durable and soft surfaces on floors, furniture and fittings. It covers assessing the capacity for microfibre and chemical-free cleaning techniques to clean surfaces, selecting required equipment and cleaning techniques, and ensuring microfibre products are cleaned and stored following the cleaning work according to manufacturer specifications.The unit supports cleaners who work alone or in teams. It applies in a range of commercial and residential work sites.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

microfibre cleaning equipment as listed in the range of conditions

personal protective equipment (PPE) as listed in the range of conditions

specifications:

equipment operating manuals

colour-coding conventions

physical conditions:

suitable work site or venue with surfaces listed in the performance evidence

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for cleaning.
  • Area to be cleaned is assessed, and company and client requirements are identified and confirmed.
  • Pre-existing damage to surfaces is identified and reported according to company requirements.
  • Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
  • Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.
  • Microfibre cleaning equipment is selected according to type of surface, level of soiling, and company colour-coding procedures; and is prepared for use.
       
Element: Undertake cleaning process.
  • Water is applied to low level stains and surface is cleaned using selected equipment.
  • Dry microfibre cleaning equipment is applied to surfaces, dust and dry debris are removed, and surface cleaning is finished to client requirements.
  • Damp microfibre cleaning equipment is applied to surfaces, and surfaces are cleaned and finished according to client requirements.
  • Stains and marks that cannot be removed during the cleaning process are identified and reported according to company procedures and client requirements.
  • Microfibre cleaning equipment is checked regularly during cleaning process and soiled equipment is stored separately from unsoiled equipment while moving between cleaning areas.
       
Element: Clean and store equipment.
  • Microfibre cleaning equipmentis washed, dried and sanitised as required and according to manufacturer specifications.
  • Microfibre cleaning equipment is stored according to company procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Prepare for cleaning.

1.1.

Area to be cleaned is assessed, and company and client requirements are identified and confirmed.

1.2.

Pre-existing damage to surfaces is identified and reported according to company requirements.

1.3.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.4.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.5.

Microfibre cleaning equipment is selected according to type of surface, level of soiling, and company colour-coding procedures; and is prepared for use.

2.

Undertake cleaning process.

2.1.

Water is applied to low level stains and surface is cleaned using selected equipment.

2.2.

Dry microfibre cleaning equipment is applied to surfaces, dust and dry debris are removed, and surface cleaning is finished to client requirements.

2.3.

Damp microfibre cleaning equipment is applied to surfaces, and surfaces are cleaned and finished according to client requirements.

2.4.

Stains and marks that cannot be removed during the cleaning process are identified and reported according to company procedures and client requirements.

2.5.

Microfibre cleaning equipment is checked regularly during cleaning process and soiled equipment is stored separately from unsoiled equipment while moving between cleaning areas.

3.

Clean and store equipment.

3.1.

Microfibre cleaning equipmentis washed, dried and sanitised as required and according to manufacturer specifications.

3.2.

Microfibre cleaning equipment is stored according to company procedures.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also clean two of the following surfaces in a commercial or residential work site, using microfibre and chemical-free cleaning techniques:

fittings

floor

furniture.

In doing the above work, the person must:

assess and manage work site risks

assess suitability of microfibre and chemical-free cleaning techniques for the task

clean and store used microfibre equipment at the end of the cleaning task according to manufacturer specifications.

A person demonstrating competency in this unit must demonstrate knowledge of:

benefits and application of microfibre and low-water techniques when cleaning

characteristics and techniques of microfibre and chemical-free cleaning products

colour-coding conventions used when handling and storing cleaning products

company processes and procedures, including:

biological and viral control

emergency response and evacuation procedures

environmental protection procedures

hazard and risk assessment techniques

health and safety procedures

injury, dangerous occurrence and incident reporting

company procedures required for the cleaning tasks specified in the performance evidence, including:

client and contractual requirements

company service standards

documentation and information systems and processes

work roles and responsibilities

use of electronic job scheduling and communication devices

methods for cleaning microfibre cloths and mops.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Prepare for cleaning.

1.1.

Area to be cleaned is assessed, and company and client requirements are identified and confirmed.

1.2.

Pre-existing damage to surfaces is identified and reported according to company requirements.

1.3.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.4.

Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.5.

Microfibre cleaning equipment is selected according to type of surface, level of soiling, and company colour-coding procedures; and is prepared for use.

2.

Undertake cleaning process.

2.1.

Water is applied to low level stains and surface is cleaned using selected equipment.

2.2.

Dry microfibre cleaning equipment is applied to surfaces, dust and dry debris are removed, and surface cleaning is finished to client requirements.

2.3.

Damp microfibre cleaning equipment is applied to surfaces, and surfaces are cleaned and finished according to client requirements.

2.4.

Stains and marks that cannot be removed during the cleaning process are identified and reported according to company procedures and client requirements.

2.5.

Microfibre cleaning equipment is checked regularly during cleaning process and soiled equipment is stored separately from unsoiled equipment while moving between cleaning areas.

3.

Clean and store equipment.

3.1.

Microfibre cleaning equipmentis washed, dried and sanitised as required and according to manufacturer specifications.

3.2.

Microfibre cleaning equipment is stored according to company procedures.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Personal protective equipment must include at least two of the following:

clothing

eye protection

gloves

masks

safety shoes.

Microfibre cleaning equipment must include at least three of the following:

cleaning trolley

cloths

dusting wand

mitts

mops

spray bottles

squeegees.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Area to be cleaned is assessed, and company and client requirements are identified and confirmed. 
Pre-existing damage to surfaces is identified and reported according to company requirements. 
Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements. 
Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements. 
Microfibre cleaning equipment is selected according to type of surface, level of soiling, and company colour-coding procedures; and is prepared for use. 
Water is applied to low level stains and surface is cleaned using selected equipment. 
Dry microfibre cleaning equipment is applied to surfaces, dust and dry debris are removed, and surface cleaning is finished to client requirements. 
Damp microfibre cleaning equipment is applied to surfaces, and surfaces are cleaned and finished according to client requirements. 
Stains and marks that cannot be removed during the cleaning process are identified and reported according to company procedures and client requirements. 
Microfibre cleaning equipment is checked regularly during cleaning process and soiled equipment is stored separately from unsoiled equipment while moving between cleaning areas. 
Microfibre cleaning equipmentis washed, dried and sanitised as required and according to manufacturer specifications. 
Microfibre cleaning equipment is stored according to company procedures. 

Forms

Assessment Cover Sheet

CPPCLO3043 - Clean using microfibre and chemical-free techniques
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPCLO3043 - Clean using microfibre and chemical-free techniques

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: