Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPCLO4003 Mapping and Delivery Guide
Manage cleaning equipment maintenance and supply

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPCLO4003 - Manage cleaning equipment maintenance and supply
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to ensure that equipment used by a cleaning team is inspected, serviced and maintained regularly, is fit for purpose, and is replaced when required. The equipment involved includes items such as high pressure hoses, high-reach safety ladders, steam cleaners, vacuum cleaners, buffers, scrubbers and sweepers.The unit involves conducting regular audits and developing and monitoring maintenance schedules.The unit supports those who supervise cleaning teams and take responsibility for the quality of cleaning at a particular work site. It applies in a range of commercial and residential work sites.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

at least five pieces of the cleaning equipment listed in the performance evidence

specifications:

company procedures for maintaining cleaning equipment

manufacturer recommendations for maintaining and servicing equipment

physical conditions:

work site with cleaning team

relationships with team members and supervisor:

supervisory responsibility for a small team.

Timeframe:

according to client requirements.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Initiate equipment audit and maintenance procedures.
  • Initial equipment audit is conducted and number, type, age and condition of work site cleaning equipment are identified and noted.
  • Maintenance requirements and service providers for different types of equipment are determined from manufacturer recommendations and company procedures.
  • Maintenance schedules and checklists for work site equipment are developed and confirmed with cleaning team, service providers and required company personnel.
  • Work site equipment audit schedule is developed and confirmed with required company personnel.
       
Element: Manage equipment faults.
  • Company procedures for equipment fault reporting are confirmed and explained to cleaning team members.
  • Equipment fault reports are followed up promptly and substitute equipment is provided to cleaning team, or alternative cleaning methods are explained and demonstrated as required.
  • Service providers are notified of equipment faults, and repair or replacement strategies are negotiated, actioned and recorded.
  • Repaired or replacement equipment is examined and operation is checked according to company procedures before releasing to cleaning team for use.
       
Element: Monitor equipment maintenance.
  • Maintenance activities to be conducted by cleaning staff are explained and demonstrated, and observed and checked periodically.
  • Regular maintenance checklists completed by cleaning team are monitored.
  • Maintenance conducted by service providers, including electrical tag and testing services, is monitored to ensure scheduled checks are completed.
  • Maintenance records and reports from service providers are reviewed and processed according to workplace procedures.
       
Element: Audit and manage work site equipment.
  • Number, type, age and condition of work site cleaning equipment are assessed and compared to initial or previous audit and noted.
  • Equipment requiring replacement is noted and suitable alternatives are researched and discussed with cleaning team and required company personnel.
  • Replacement equipment is selected and obtained according to company procedures.
  • Industry information is reviewed regularly and new types of equipment suitable for workplace cleaning activities are noted for future reference.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Initiate equipment audit and maintenance procedures.

1.1.

Initial equipment audit is conducted and number, type, age and condition of work site cleaning equipment are identified and noted.

1.2.

Maintenance requirements and service providers for different types of equipment are determined from manufacturer recommendations and company procedures.

1.3.

Maintenance schedules and checklists for work site equipment are developed and confirmed with cleaning team, service providers and required company personnel.

1.4.

Work site equipment audit schedule is developed and confirmed with required company personnel.

2.

Manage equipment faults.

2.1.

Company procedures for equipment fault reporting are confirmed and explained to cleaning team members.

2.2.

Equipment fault reports are followed up promptly and substitute equipment is provided to cleaning team, or alternative cleaning methods are explained and demonstrated as required.

2.3.

Service providers are notified of equipment faults, and repair or replacement strategies are negotiated, actioned and recorded.

2.4.

Repaired or replacement equipment is examined and operation is checked according to company procedures before releasing to cleaning team for use.

3.

Monitor equipment maintenance.

3.1.

Maintenance activities to be conducted by cleaning staff are explained and demonstrated, and observed and checked periodically.

3.2.

Regular maintenance checklists completed by cleaning team are monitored.

3.3.

Maintenance conducted by service providers, including electrical tag and testing services, is monitored to ensure scheduled checks are completed.

3.4.

Maintenance records and reports from service providers are reviewed and processed according to workplace procedures.

4.

Audit and manage work site equipment.

4.1.

Number, type, age and condition of work site cleaning equipment are assessed and compared to initial or previous audit and noted.

4.2.

Equipment requiring replacement is noted and suitable alternatives are researched and discussed with cleaning team and required company personnel.

4.3.

Replacement equipment is selected and obtained according to company procedures.

4.4.

Industry information is reviewed regularly and new types of equipment suitable for workplace cleaning activities are noted for future reference.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also audit cleaning equipment and manage and monitor equipment servicing, maintenance and replacement for a cleaning work site.

The cleaning equipment to be audited must include five of the following:

high pressure hose

high-reach safety ladder

steam cleaner

industrial vacuum cleaner

buffer

scrubber

sweeper.

A person demonstrating competency in this unit must demonstrate knowledge of:

communication strategies for ensuring cleaning team members understand equipment maintenance and fault reporting requirements

types of equipment used in the cleaning industry

manufacturer recommendations for equipment maintenance and servicing requirements

common faults in cleaning equipment and repairs required to rectify them

company procedures relating to auditing equipment and managing maintenance and supply, including:

engaging service providers

fault reporting

health and safety

purchasing.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Initiate equipment audit and maintenance procedures.

1.1.

Initial equipment audit is conducted and number, type, age and condition of work site cleaning equipment are identified and noted.

1.2.

Maintenance requirements and service providers for different types of equipment are determined from manufacturer recommendations and company procedures.

1.3.

Maintenance schedules and checklists for work site equipment are developed and confirmed with cleaning team, service providers and required company personnel.

1.4.

Work site equipment audit schedule is developed and confirmed with required company personnel.

2.

Manage equipment faults.

2.1.

Company procedures for equipment fault reporting are confirmed and explained to cleaning team members.

2.2.

Equipment fault reports are followed up promptly and substitute equipment is provided to cleaning team, or alternative cleaning methods are explained and demonstrated as required.

2.3.

Service providers are notified of equipment faults, and repair or replacement strategies are negotiated, actioned and recorded.

2.4.

Repaired or replacement equipment is examined and operation is checked according to company procedures before releasing to cleaning team for use.

3.

Monitor equipment maintenance.

3.1.

Maintenance activities to be conducted by cleaning staff are explained and demonstrated, and observed and checked periodically.

3.2.

Regular maintenance checklists completed by cleaning team are monitored.

3.3.

Maintenance conducted by service providers, including electrical tag and testing services, is monitored to ensure scheduled checks are completed.

3.4.

Maintenance records and reports from service providers are reviewed and processed according to workplace procedures.

4.

Audit and manage work site equipment.

4.1.

Number, type, age and condition of work site cleaning equipment are assessed and compared to initial or previous audit and noted.

4.2.

Equipment requiring replacement is noted and suitable alternatives are researched and discussed with cleaning team and required company personnel.

4.3.

Replacement equipment is selected and obtained according to company procedures.

4.4.

Industry information is reviewed regularly and new types of equipment suitable for workplace cleaning activities are noted for future reference.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Equipment must include at least five of the following:

high pressure hoses

high-reach safety ladders

steam cleaners

vacuum cleaners

buffers

scrubbers

sweepers.

Maintenance requirements must include:

daily, weekly and monthly operator maintenance tasks, including keeping equipment and attachments clean

electronic tagging and testing

periodic maintenance and servicing to be provided by manufacturer-approved service providers

inspecting for damage

cleaning filters and parts

replacing consumables

charging batteries.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Initial equipment audit is conducted and number, type, age and condition of work site cleaning equipment are identified and noted. 
Maintenance requirements and service providers for different types of equipment are determined from manufacturer recommendations and company procedures. 
Maintenance schedules and checklists for work site equipment are developed and confirmed with cleaning team, service providers and required company personnel. 
Work site equipment audit schedule is developed and confirmed with required company personnel. 
Company procedures for equipment fault reporting are confirmed and explained to cleaning team members. 
Equipment fault reports are followed up promptly and substitute equipment is provided to cleaning team, or alternative cleaning methods are explained and demonstrated as required. 
Service providers are notified of equipment faults, and repair or replacement strategies are negotiated, actioned and recorded. 
Repaired or replacement equipment is examined and operation is checked according to company procedures before releasing to cleaning team for use. 
Maintenance activities to be conducted by cleaning staff are explained and demonstrated, and observed and checked periodically. 
Regular maintenance checklists completed by cleaning team are monitored. 
Maintenance conducted by service providers, including electrical tag and testing services, is monitored to ensure scheduled checks are completed. 
Maintenance records and reports from service providers are reviewed and processed according to workplace procedures. 
Number, type, age and condition of work site cleaning equipment are assessed and compared to initial or previous audit and noted. 
Equipment requiring replacement is noted and suitable alternatives are researched and discussed with cleaning team and required company personnel. 
Replacement equipment is selected and obtained according to company procedures. 
Industry information is reviewed regularly and new types of equipment suitable for workplace cleaning activities are noted for future reference. 

Forms

Assessment Cover Sheet

CPPCLO4003 - Manage cleaning equipment maintenance and supply
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPCLO4003 - Manage cleaning equipment maintenance and supply

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: