Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPDSM4040A Mapping and Delivery Guide
Contribute to life cycle maintenance strategy

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CPPDSM4040A - Contribute to life cycle maintenance strategy
Description This unit of competency specifies the outcomes required to determine maintenance strategies that contribute to life cycle management of assets. It requires the ability to identify maintenance requirements.The unit may form part of the licensing requirements for persons working in the property industry, including in the real estate, business broking, stock and station agency and property operations and development sectors, in those States and Territories where these are regulated activities.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements.
Learning Outcomes and Application This unit of competency supports the work of those involved in determining maintenance strategies that contribute to life cycle management of assets.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field Property operations and development
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify asset requirements.
  • Assets are identified and relevant documentation is obtained and analysed to establish asset evaluation parameters.
  • Appropriate interpersonal techniques are used to consult and elicit information from relevant people according to organisational requirements.
  • Source documents are accessed and reviewed according to legislative requirements to ensure information is valid and reliable.
  • Asset characteristics are assessed and documented in a maintenance strategy according to organisational requirements.
       
Element: Recommend maintenance strategy.
  • Information on asset performance is gathered and analysed against industry benchmarks.
  • Asset performance is established and appropriate maintenance methods and schedules are documented according to organisational requirements.
  • Strategic prioritisation is undertaken to identify risks, anticipate future maintenance requirements and identify opportunities to improve quality or cost efficiency of asset.
  • Limitations in providing objective client advice are recognised and specialist advice is sought as required.
  • Cost-effective solutions regarding asset life cycle are presented to relevant people in required format, style and structure.
       
Element: Monitor and report on maintenance strategy.
  • Asset life cycle maintenance strategy is monitored and evaluated to ensure it is effective and meets organisational and system requirements.
  • Feedback is used to identify and develop future strategies to improve life cycle maintenance.
  • Business equipment and technology are used to complete and process relevant documentation according to applicable OHS and organisational requirements.
  • Asset information is securely maintained with due regard to client confidentiality according to organisational and legislative requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

This unit of competency could be assessed through practical demonstration of determining maintenance strategies that contribute to life cycle management of assets. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

determining asset system requirements through consultation and analysis of business and operational plans

determining asset performance needs using industry benchmarks and consideration of risk

identifying performance of assets and incorporating life cycle strategies into maintenance plans

knowledge of organisation's practices, ethical standards and legislative requirements associated with determining maintenance strategies that contribute to life cycle management of assets

monitoring asset life cycle strategies by obtaining feedback and using sound evaluation techniques.

Context of and specific resources for assessment

Resource implications for assessment include:

access to suitable simulated or real opportunities and resources to demonstrate competence

assessment instruments that may include personal planner and assessment record book

access to a registered provider of assessment services.

Where applicable, physical resources should include equipment modified for people with disabilities.

Access must be provided to appropriate learning and/or assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.

Validity and sufficiency of evidence require that:

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

analytical skills to analyse property asset records and classify assets

computing skills to access the internet and web pages, prepare and complete online forms, lodge electronic documents and search online databases

interpersonal skills to liaise and obtain asset information and to relate to people from a range of social, cultural and ethnic backgrounds and varying physical and mental abilities

literacy skills to access and understand a variety of information and to interpret property asset records

organisational skills to maintain records and databases and to use organisational asset systems

problem solving skills to solve routine database problems and source additional information

technology skills to use software packages to classify, record and monitor assets and to select and use technology appropriate to the task.

Required knowledge and understanding:

asset life cycles

basic knowledge of property contracts and administrative requirements

budgets and financial reporting

common hazards to public and personal safety associated with particular types of maintenance work in buildings

company record-keeping policies and procedures

industry benchmarks for maintenance procedures

limitations of work role, responsibility and professional abilities

relevant building service, trades and operation for maintenance operations

relevant federal and state or territory legislation and local government regulations related to:

anti-discrimination

consumer protection

environmental issues

equal employment opportunity (EEO)

financial probity

franchise and business structures

industrial relations

OHS

privacy

property sales, leasing and management.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Assets may be static or dynamic and may include:

buildings

equipment

furniture

land

facilities

vehicles.

Documentation may include:

certification, including inspection certificates

costings, receipts and invoices

logs of equipment and system problems or faults

operational checks and maintenance conducted

planning permits

property leases, plans or contracts

recommendations for repairs

service and maintenance records

testing and commissioning results

warranty conditions and allowances.

Evaluation parameters may relate to:

financial performance

functionality

physical condition

utilisation.

Interpersonal techniques may include:

active listening

consultation methods

interpreting non-verbal and verbal messages

questioning to clarify and confirm understanding

seeking feedback

using language and concepts appropriate to cultural differences.

Relevant people may include:

clients

colleagues

legal representatives

members of industry associations

supervisors.

Organisational requirements may be outlined and reflected in:

access and equity principles and practice guidelines

business and performance plans

complaint and dispute resolution procedures

goals, objectives, plans, systems and processes

legal and ethical requirements and codes of practice

mission statements and strategic plans

OHS policies, procedures and programs

policies and procedures in relation to client service

quality and continuous improvement processes and standards

quality assurance and procedure manuals.

Source documents may include:

asset valuation statements

company asset documents and registers

comparative market data

depreciation schedules

financial documents

qualitative and quantitative data

reports and inventories

taxation records.

Legislative requirements may be outlined and reflected in:

Australian standards, and quality assurance and certification requirements

award and enterprise agreements

codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law

environmental and zoning laws affecting access security, access and property use

general duty of care to clients

home building requirements

local regulations and by-laws

privacy laws applying to owners, contractors and tenants

relevant federal, and state or territory legislation that affects organisational operation, including:

anti-discrimination and diversity

environmental issues

EEO

industrial relations

OHS

strata, community and company titles

tenancy agreements

trade practices laws and guidelines.

Asset characteristics may relate to:

actual or estimated residual life

commercial or technical obsolescence

effect of planned maintenance

effective life

location in life cycle

prediction of deterioration or failure

previous inspection date and process

when constructed, rehabilitated or replaced.

Maintenance strategy may include:

asset replacement strategies

emergency lighting and security

energy efficiency strategies

housekeeping

painting, cleaning and waste disposal

pest control

plumbing and electrical.

Asset performance may relate to:

age

condition assessment

costs

depreciation

downtime

emergency operation and backup

functionality

life span

maintenance requirements and cost

replacement

security

service levels.

Maintenance methods may include:

in-house employee services

lease contractual obligations

outsourcing through external contracts.

Strategic prioritisation could be based on criteria that may include:

effect of not maintaining an asset

future usage plans for the asset

how long particular asset will be required to be in operation

owner or manager-specific requirements for aesthetics

risks associated with current condition

risks associated with not maintaining a particular asset

serviceability requirements of the asset.

Limitations may include:

job role and responsibilities

quality processes

own competency level

industry requirements

own understanding of risk identification processes

legal responsibilities.

Clients may include:

builders

building inspectors

owners

property agents

real estate agents

tenants.

Asset life cycle may relate to:

acquisition

disposal

maintenance

operation

planning for and establishing a new asset

replacement.

Feedback may include:

formal and informal discussions, reviews and evaluations with:

existing and previous clients

peers, colleagues and managers

information provided by others involved in a professional capacity, both internal and external to the organisation.

Business equipment and technology may include:

computers

data storage devices

email

facsimile machines

internet, extranet and intranet

photocopiers

printers

scanners

software applications, such as databases and word applications.

Asset information may relate to:

historical data

insurance

key personnel

lines of responsibility

maintenance schedules

operating environment of organisation, including financial markets, competitors, core business activities, functions and stakeholders

property management reports

register of assets

reports and relevant documentation

residual life of assets.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assets are identified and relevant documentation is obtained and analysed to establish asset evaluation parameters. 
Appropriate interpersonal techniques are used to consult and elicit information from relevant people according to organisational requirements. 
Source documents are accessed and reviewed according to legislative requirements to ensure information is valid and reliable. 
Asset characteristics are assessed and documented in a maintenance strategy according to organisational requirements. 
Information on asset performance is gathered and analysed against industry benchmarks. 
Asset performance is established and appropriate maintenance methods and schedules are documented according to organisational requirements. 
Strategic prioritisation is undertaken to identify risks, anticipate future maintenance requirements and identify opportunities to improve quality or cost efficiency of asset. 
Limitations in providing objective client advice are recognised and specialist advice is sought as required. 
Cost-effective solutions regarding asset life cycle are presented to relevant people in required format, style and structure. 
Asset life cycle maintenance strategy is monitored and evaluated to ensure it is effective and meets organisational and system requirements. 
Feedback is used to identify and develop future strategies to improve life cycle maintenance. 
Business equipment and technology are used to complete and process relevant documentation according to applicable OHS and organisational requirements. 
Asset information is securely maintained with due regard to client confidentiality according to organisational and legislative requirements. 

Forms

Assessment Cover Sheet

CPPDSM4040A - Contribute to life cycle maintenance strategy
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPDSM4040A - Contribute to life cycle maintenance strategy

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: