Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPDSM4051A Mapping and Delivery Guide
Lease rural property

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPDSM4051A - Lease rural property
Description This unit of competency specifies the outcomes required to administer the leasing of rural property. It includes screening tenant or lessee enquiries, conducting inspections, obtaining and reviewing tenancy or lease applications, completing tenancy or lease documentation, placing tenant or lessee in property, and recording tenancy or lease arrangements.The unit may form part of the licensing requirements for persons engaged in stock and station agency activities in those States and Territories where these are regulated activities.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements.
Learning Outcomes and Application This unit of competency supports the work of licensed stock and station agents and stock and station representatives or certificate holders involved in administering the leasing of all types of rural property.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field Stock and station agency
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Screen tenant or lessee enquiries.
  • Enquiriesfrom potential tenants or lessees regarding lease of rural property are handled promptly to enable high quality service delivery in line with agency requirements.
  • Appropriate rapport is established with potential tenants or lessees.
  • Enquiries from potential tenants or lessees undergo screening to determine their preferences, needs, financial limits and capacity to pay, in line with agency practice, ethical standards and legislative requirements.
  • Factors likely to influence the lease of rural properties are identified and potential tenant or lessee intentions are clarified.
  • Discussions with potential tenants or lessees are undertaken using promotional materials and effective interpersonal communication techniques to identify and match stated requirements with known listings.
  • Strategies for assisting potential tenants or lessees to decide to view properties are implemented in line with agency practice, ethical standards and legislative requirements.
  • Matters being disputed are analysed and evaluated in line with agency practice and market expectations to enable resolution.
  • Agency records associated with prospective tenant or lessee enquiries are completed in line with agency practice.
       
Element: Undertake property inspection.
  • Need for property inspection is clarified with owner and potential tenant or lessee.
  • Appointments are made for property inspections in line with agency practice, ethical standards and legislative requirements.
  • Preparations are made for property inspection in line with agency practice.
  • Procedures for rural property inspections, including key control, prospective tenant or lessee property orientation, and strategies for ensuring security of property, are implemented in line with agency practice.
  • Promotional material on the property is used to describe main features of the property and agency tenancy or lease arrangements.
  • Effective questioning techniques are used to clarify prospective lessee or tenant interest in property.
  • Agency documentation associated with inspections is completed in line with agency practice.
       
Element: Obtain and review tenancy or lease applications.
  • Tenancy or lease applications are reviewed in line with legislative requirements and agency practice to ensure that they are complete and accurate.
  • Applicant references are checked and results recorded in line with legislative requirements, ethical standards and agency practice.
  • Application processes are reviewed to ensure compliance with legislative requirements, ethical standards and agency practice.
  • Procedures for gaining owner approval for tenancy or lease are implemented in line with legislative requirements, ethical standards and agency practice.
  • Effective negotiation techniques are used to persuade and reach agreement between owner and tenant or lessee on terms of tenancy agreement or lease.
  • Selected applicant is notified and details are recorded in agency systems.
       
Element: Complete tenancy or lease documentation and place tenant or lessee in property.
  • Tenancy agreement or lease documentation is produced and completed in line with agency practice, legislative requirements and owner instructions.
  • Procedures for placing new tenant or lessee in property are implemented in line with legislative requirements, ethical standards and agency practice.
  • Required government fees and duty are paid in line with legislative requirements.
  • Security deposits are obtained, deposited and recorded as required by agency practice and legislative requirements.
  • Tenancy agreement or lease documentation is served to relevant parties in required timeframes.
       
Element: Record tenancy or lease arrangements.
  • Tenancy or lease database is updated to record details of tenancy or lease arrangements in line with agency practice.
  • Trust account transactions are accurately recorded to show moneys taken in and disbursements made according to agency practice, legislative requirements, and tenancy agreement or lease documentation.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

This unit of competency could be assessed through practical demonstration of administering the leasing of different types of rural property. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

completing tenancy agreement or lease documentation in line with agency practice, ethical standards and legislative requirements

conducting inspections of rural property for prospective tenants or lessees in line with agency practice, ethical standards and legislative requirements

knowledge of agency practice, ethical standards and legislative requirements associated with leasing different forms of rural property

knowledge of consumer protection principles and rights and obligations of licensed stock and station agents and stock and station representatives or certificate holders in regard to leasing property

obtaining and reviewing tenancy or lease applications in line with agency practice, ethical standards and legislative requirements

placing tenants or lessees in property in line with agency practice, ethical standards and legislative requirements

recording tenancy or lease arrangements in line with agency practice

screening tenant or lessee enquiries in line with agency practice, ethical standards and legislative requirements.

Context of and specific resources for assessment

Resource implications for assessment include:

access to a registered provider of assessment services

access to suitable simulated or real opportunities and resources to demonstrate competence

assessment instruments that may include personal planner and assessment record book.

Where applicable, physical resources should include equipment modified for people with disabilities.

Access must be provided to appropriate learning and/or assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.

Validity and sufficiency of evidence require that:

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

ability to communicate with and relate to people from a range of social, economic and cultural backgrounds and with varying physical and mental abilities

analytical skills to interpret documents, such as agency and statutory forms associated with the lease of different forms of rural property

application of risk management strategies associated with leasing different forms of rural property

computing skills to access agency databases, send and receive emails and complete standard forms online

decision making and problem solving skills to analyse situations associated with leasing different forms of property and making decisions consistent with legislative and ethical requirements

literacy skills to access and interpret a variety of texts, including legislation and regulations; prepare general information, papers, and formal and informal letters; and complete standard and statutory forms

negotiation skills to reach agreement with owners and tenants or lessees on tenancy agreement or lease conditions

numeracy skills to calculate and interpret data, such as rents and security deposits

planning, organising and scheduling skills to place new tenants or lessees in rented or leased properties

research skills to identify and source documents and information related to leasing of different types of rural properties.

Required knowledge and understanding:

consumer protection legislation, including:

consumer protection principles relevant to the lease of rural property

effect of consumer protection legislation on contracts

penalties and remedies available for breaches of consumer protection legislation

protection offered to consumers under consumer protection legislation in relation to the lease of rural property

purpose of consumer protection legislation

rights and obligations of agents under consumer protection legislation in relation to the lease of rural property

contracts

ethical practices associated with leasing rural property

placing new tenant or lessee in property, including:

government fees and duties

keys

rights and obligations

security deposits and bonds

tenancy or lease documentation

property knowledge, including:

cropping properties: yields, seasons, types of crops, soils, facilities such as grain storage and transport, diseases and rotational cropping

dairies: quotas, breeds, lactation, dairy layout and equipment and conversion factors, such as dairy set up, herd, access and distance to market

general: local market conditions, trends in sector and industry, land titles, geophysical and topographical characteristics, carrying capacity and local land characteristics

grazing properties: dry sheep equivalent (DSE)/carrying capacity, pastures, soil types and breeds

irrigated properties: water licence availability, soil types, topography, and types of reticulation, such as flood, drip, direct or row cropping

water

property inspection, including:

agency documentation

benefits of property inspection

conducting and following up property inspection

key control

planning property inspection

promotional materials

security of managed properties

relevant federal and state or territory legislation and local government regulations related to:

animal health

anti-discrimination

aquaculture

consumer protection

crown land

environmental issues

equal employment opportunity (EEO)

financial probity

franchises and business structure

industrial relations

livestock

native title

OHS

pastoral leases

privacy

rural property leasing and management

taxation

water rights

rent or lease payments

rights and duties of owners and tenants or lessees

screening tenants or lessees, including:

capacity to pay

financial limits

match suitable properties to tenant or lessee needs

motives

needs

preferences

residential tenancy databases

strategies for assisting potential tenant or lessee to view property

tenancy agreements and leases, including:

condition reports and disclosure statements

fixed and periodic

format of agreements

key features of different types of tenancy agreements and leases

legal obligations of agent, owner and tenant or lessee

limitations associated with rejecting an application from a prospective tenant or lessee

rents, security deposits and bond money

statutory and agency documentation

types of tenancy agreements and leases in regard to rural property, including residential, retail, holiday, industrial, commercial and water

tenancy or lease applications, including:

criteria for selecting tenants or lessees

gaining owner approval

interviewing lessees

notifying selected lessee

obtaining and reviewing tenancy or lease applications

recording tenancy or lease arrangements

references

tenancy or lease application forms

trust accounts.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Enquiries from potential tenants or lessees may be received through:

email

inspections

office

open houses

referral

telephone

website.

Lease may include:

commercial and industrial

fixed and periodic

holiday

residential

retail

rural

water.

Rural property may include:

commercial

farm, including:

acreage

aquaculture

cropping

dairy

grazing

horticulture

mixed uses

olive

orchard

trees and forests

viticulture

industrial

hobby farms

residential

retail

water.

Appropriate rapport relates to use of techniques that:

establish and build confidence and trust in the agency and its representatives

make prospective tenant or lessee feel valued

promote and maintain an effective relationship with prospective tenant or lessee.

Screening of lessees may include:

capacity to pay

financial limits

match suitable properties to tenant or lessee needs.

motives

needs

preferences

residential tenancy databases.

Legislative requirements may include:

relevant federal and state or territory legislation and local government regulations related to:

animal health

anti-discrimination

aquaculture

consumer protection

crown land

environmental issues

EEO

financial probity

franchises and business structure

industrial relations

livestock

native title

OHS

pastoral leases

privacy

rural property leasing and management

taxation

tenancy agreements or leases

water rights.

Factors likely to influence the lease of rural properties may include:

climatic

economic

environmental

financial

government

market

technological.

Promotional materials may include:

agency profile

agency email and website details

agent business card

agent profile

brochures and pamphlets

description of property

list of properties for lease or rent

testimonials from past tenants or lessees.

Interpersonal communication techniques may include:

active listening

providing an opportunity for the tenant or lessee to clarify their understanding of the lease process

soft questioning and seeking feedback from owners or tenants to confirm own understanding of their needs and expectations

summarising and paraphrasing to check understanding of tenant or lessee's message

using appropriate body language.

Need for property inspection may include to establish:

farm properties, including:

access to irrigation

cropping regime

dams on property

entitlement to standing crops and hay

lease rental payable

exclusion areas

extent of areas for use of farming or grazing

extent of use of farm structures and plant

pasture improvement and rotation

stocking limits

type of livestock

use of fertilisers and other chemicals used on rural properties

need to inspect other forms of rural property.

Effective questioning techniques may include:

active listening

clear questions

different question types

reflection

using silences.

Effective negotiation techniques may include:

analytical skills

listening techniques

non-verbal communication skills

personal attributes

presentation techniques

questioning techniques

speaking skills.

Tenancy agreement or lease documentation may include:

residential tenancy agreement

retail lease

special and other forms of leases

water lease.

Placing new tenant or lessee in property may refer to:

government fees and duties

keys

rights and obligations

security deposits

tenancy or lease documentation.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Enquiriesfrom potential tenants or lessees regarding lease of rural property are handled promptly to enable high quality service delivery in line with agency requirements. 
Appropriate rapport is established with potential tenants or lessees. 
Enquiries from potential tenants or lessees undergo screening to determine their preferences, needs, financial limits and capacity to pay, in line with agency practice, ethical standards and legislative requirements. 
Factors likely to influence the lease of rural properties are identified and potential tenant or lessee intentions are clarified. 
Discussions with potential tenants or lessees are undertaken using promotional materials and effective interpersonal communication techniques to identify and match stated requirements with known listings. 
Strategies for assisting potential tenants or lessees to decide to view properties are implemented in line with agency practice, ethical standards and legislative requirements. 
Matters being disputed are analysed and evaluated in line with agency practice and market expectations to enable resolution. 
Agency records associated with prospective tenant or lessee enquiries are completed in line with agency practice. 
Need for property inspection is clarified with owner and potential tenant or lessee. 
Appointments are made for property inspections in line with agency practice, ethical standards and legislative requirements. 
Preparations are made for property inspection in line with agency practice. 
Procedures for rural property inspections, including key control, prospective tenant or lessee property orientation, and strategies for ensuring security of property, are implemented in line with agency practice. 
Promotional material on the property is used to describe main features of the property and agency tenancy or lease arrangements. 
Effective questioning techniques are used to clarify prospective lessee or tenant interest in property. 
Agency documentation associated with inspections is completed in line with agency practice. 
Tenancy or lease applications are reviewed in line with legislative requirements and agency practice to ensure that they are complete and accurate. 
Applicant references are checked and results recorded in line with legislative requirements, ethical standards and agency practice. 
Application processes are reviewed to ensure compliance with legislative requirements, ethical standards and agency practice. 
Procedures for gaining owner approval for tenancy or lease are implemented in line with legislative requirements, ethical standards and agency practice. 
Effective negotiation techniques are used to persuade and reach agreement between owner and tenant or lessee on terms of tenancy agreement or lease. 
Selected applicant is notified and details are recorded in agency systems. 
Tenancy agreement or lease documentation is produced and completed in line with agency practice, legislative requirements and owner instructions. 
Procedures for placing new tenant or lessee in property are implemented in line with legislative requirements, ethical standards and agency practice. 
Required government fees and duty are paid in line with legislative requirements. 
Security deposits are obtained, deposited and recorded as required by agency practice and legislative requirements. 
Tenancy agreement or lease documentation is served to relevant parties in required timeframes. 
Tenancy or lease database is updated to record details of tenancy or lease arrangements in line with agency practice. 
Trust account transactions are accurately recorded to show moneys taken in and disbursements made according to agency practice, legislative requirements, and tenancy agreement or lease documentation. 

Forms

Assessment Cover Sheet

CPPDSM4051A - Lease rural property
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPDSM4051A - Lease rural property

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: