Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPDSM4082 Mapping and Delivery Guide
Monitor service requirements of owners and occupiers in strata communities
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | CPPDSM4082 - Monitor service requirements of owners and occupiers in strata communities |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency specifies the outcomes required to identify and respond to service requirements of owners and occupiers, and to report on the service provision of strata managers. It requires the ability to determine service requirements of owners and occupiers, monitor service provision to ensure compliance with management agreement and budget parameters, and report on service provision to owners and occupiers in strata communities.The unit supports the work of those involved in managing strata communities who have responsibility for monitoring the service requirements of owners and occupiers and reporting on service provision. It applies to strata managers.Licensing, legislative, regulatory or certification requirements apply to this unit in some States and Territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. The following must be present and available to learners during assessment activities: equipment: computer system with internet, email and printing facilities specifications: strata community management agreement qualitative and quantitative data on service provision in a strata scheme organisational policies and procedures relating to identifying and responding to service requests from owners and occupiers in a strata community relationship with team members and supervisor: member of a work team in a property industry context. Assessor requirements As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment. |
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Prerequisites/co-requisites | |||
Competency Field | Strata community management |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify and address service requirements of owners and occupiers. |
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Element: Monitor service provision. |
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Element: Report and make recommendations on service provision. |
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