Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPHSA4006 Mapping and Delivery Guide
Manage own work, professional development and ethical behaviour as a home sustainability assessor

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPHSA4006 - Manage own work, professional development and ethical behaviour as a home sustainability assessor
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to manage own performance in providing home sustainability assessment services, set and meet work priorities, develop own professional competence, model ethical practices, and meet industry accreditation requirements.The unit supports the work of home sustainability assessors engaged in home sustainability assessment services. No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

computer system with internet access and printer to identify sources of information relevant to managing own professional performance

materials:

ethical and conduct standards relating to the home sustainability assessment industry

workplace policies and procedures relating to the home sustainability assessment industry

relationships with team members and supervisor:

assessment activities are performed on an individual basis under general supervision.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Manage own work performance as a home sustainability assessor.
  • Personal qualities required for effective home sustainability assessment are identified and demonstrated.
  • Effective communication strategies are used to establish rapport with client, determine client needs, give accurate advice to client, and provide follow-up services.
  • Own work responsibilities, priorities and accountabilities are met within required timeframes.
  • Work performance is consistently maintained in different work locations and situations.
  • Difficult workplace situations are identified, addressed safely and in a professional manner, and concluded positively.
  • Personal presentation requirements are identified and met.
  • Situations in which specialist advice is required are identified and sources of specialist advice on home sustainability practices and assessment are determined.
       
Element: Set and meet own work priorities.
  • Competing demands for work time and priority action are assessed and organised to achieve personal, team and organisational work priorities.
  • Activities are managed effectively to accomplish personal, team and organisational goals and objectives.
  • Technology is used where appropriate to improve efficiency and effectiveness in managing work priorities and commitments.
       
Element: Develop and maintain professional competence in providing home sustainability assessment services.
  • Own strengths and weaknesses are assessed against job requirements, industry competency standards, and other relevant benchmarks to determine own professional development priorities and required action.
  • Feedback on own performance is regularly sought from clients and others, and is used to improve professional competence.
  • Management skills relevant to work as a home sustainability assessor are identified and developed to enhance performance.
  • Participation in professional networks and associations is used to enhance skills, knowledge and relationships.
  • Opportunities for continuing professional development to maintain competence and develop skills and knowledge relating to home sustainability assessment are planned and implemented.
       
Element: Model ethical practice relating to home sustainability assessors.
  • Ethical and conduct standards are identified and applied when providing services to clients.
  • Own liability for breach of contract and negligence is identified.
  • Own understanding of ethics and conduct standards is confirmed with relevant people to ensure compliance with codes of conduct, agreements with contracting agencies, and legislative requirements.
  • Situations in which specialist advice is required are identified and sources of advice on matters relating to ethical practice are determined.
       
Element: Meet industry accreditation requirements relating to home sustainability assessors.
  • Role and responsibility of accreditation bodies for home sustainability assessors are identified.
  • Accreditation requirements are identified, met and maintained.
  • Quality assurance processes of accreditation bodies for home sustainability assessors are identified and complied with.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Manage own work performance as a home sustainability assessor.

1.1.

Personal qualities required for effective home sustainability assessment are identified and demonstrated.

1.2.

Effective communication strategies are used to establish rapport with client, determine client needs, give accurate advice to client, and provide follow-up services.

1.3.

Own work responsibilities, priorities and accountabilities are met within required timeframes.

1.4.

Work performance is consistently maintained in different work locations and situations.

1.5.

Difficult workplace situations are identified, addressed safely and in a professional manner, and concluded positively.

1.6.

Personal presentation requirements are identified and met.

1.7.

Situations in which specialist advice is required are identified and sources of specialist advice on home sustainability practices and assessment are determined.

2.

Set and meet own work priorities.

2.1.

Competing demands for work time and priority action are assessed and organised to achieve personal, team and organisational work priorities.

2.2.

Activities are managed effectively to accomplish personal, team and organisational goals and objectives.

2.3.

Technology is used where appropriate to improve efficiency and effectiveness in managing work priorities and commitments.

3.

Develop and maintain professional competence in providing home sustainability assessment services.

3.1.

Own strengths and weaknesses are assessed against job requirements, industry competency standards, and other relevant benchmarks to determine own professional development priorities and required action.

3.2.

Feedback on own performance is regularly sought from clients and others, and is used to improve professional competence.

3.3.

Management skills relevant to work as a home sustainability assessor are identified and developed to enhance performance.

3.4.

Participation in professional networks and associations is used to enhance skills, knowledge and relationships.

3.5.

Opportunities for continuing professional development to maintain competence and develop skills and knowledge relating to home sustainability assessment are planned and implemented.

4.

Model ethical practice relating to home sustainability assessors.

4.1.

Ethical and conduct standards are identified and applied when providing services to clients.

4.2.

Own liability for breach of contract and negligence is identified.

4.3.

Own understanding of ethics and conduct standards is confirmed with relevant people to ensure compliance with codes of conduct, agreements with contracting agencies, and legislative requirements.

4.4.

Situations in which specialist advice is required are identified and sources of advice on matters relating to ethical practice are determined.

5.

Meet industry accreditation requirements relating to home sustainability assessors.

5.1.

Role and responsibility of accreditation bodies for home sustainability assessors are identified.

5.2.

Accreditation requirements are identified, met and maintained.

5.3.

Quality assurance processes of accreditation bodies for home sustainability assessors are identified and complied with.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also safely and competently respond to five different home sustainability assessment matters that demonstrate the person’s capacity to:

demonstrate personal motivation and commitment to the work role

manage day-to-day responsibilities and conflicting demands as a home sustainability assessor in an efficient and cooperative manner

relate positively to clients, fellow workers and the management team

assess own strengths and weaknesses and plan and implement appropriate professional development

demonstrate ethical practice and compliance with the requirements of the appropriate industry accreditation body in conducting home sustainability assessments.

A person demonstrating competency in this unit must demonstrate knowledge of:

accreditation for home sustainability assessors:

accreditation requirements

accrediting bodies

code of practice

business technologies for improving efficiency and effectiveness in managing own work priorities and commitments

principles and techniques of:

performance measurement

professional development planning

personal goal setting

personal presentation

time management

work methods and practices that improve own work performance

professional development:

assessment of own professional development needs

professional network and associations relating to home sustainability

training relating to home sustainability and home sustainability assessment

relevant commonwealth, state or territory, and local government legislation and regulations relating to:

consumer protection and trade practices

employment and industrial relations

home sustainability assessment

privacy

work health and safety (WHS)

roles and functions of industry bodies relating to home sustainability assessment

sources of specialist advice relating to the provision of home sustainability assessment services.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Manage own work performance as a home sustainability assessor.

1.1.

Personal qualities required for effective home sustainability assessment are identified and demonstrated.

1.2.

Effective communication strategies are used to establish rapport with client, determine client needs, give accurate advice to client, and provide follow-up services.

1.3.

Own work responsibilities, priorities and accountabilities are met within required timeframes.

1.4.

Work performance is consistently maintained in different work locations and situations.

1.5.

Difficult workplace situations are identified, addressed safely and in a professional manner, and concluded positively.

1.6.

Personal presentation requirements are identified and met.

1.7.

Situations in which specialist advice is required are identified and sources of specialist advice on home sustainability practices and assessment are determined.

2.

Set and meet own work priorities.

2.1.

Competing demands for work time and priority action are assessed and organised to achieve personal, team and organisational work priorities.

2.2.

Activities are managed effectively to accomplish personal, team and organisational goals and objectives.

2.3.

Technology is used where appropriate to improve efficiency and effectiveness in managing work priorities and commitments.

3.

Develop and maintain professional competence in providing home sustainability assessment services.

3.1.

Own strengths and weaknesses are assessed against job requirements, industry competency standards, and other relevant benchmarks to determine own professional development priorities and required action.

3.2.

Feedback on own performance is regularly sought from clients and others, and is used to improve professional competence.

3.3.

Management skills relevant to work as a home sustainability assessor are identified and developed to enhance performance.

3.4.

Participation in professional networks and associations is used to enhance skills, knowledge and relationships.

3.5.

Opportunities for continuing professional development to maintain competence and develop skills and knowledge relating to home sustainability assessment are planned and implemented.

4.

Model ethical practice relating to home sustainability assessors.

4.1.

Ethical and conduct standards are identified and applied when providing services to clients.

4.2.

Own liability for breach of contract and negligence is identified.

4.3.

Own understanding of ethics and conduct standards is confirmed with relevant people to ensure compliance with codes of conduct, agreements with contracting agencies, and legislative requirements.

4.4.

Situations in which specialist advice is required are identified and sources of advice on matters relating to ethical practice are determined.

5.

Meet industry accreditation requirements relating to home sustainability assessors.

5.1.

Role and responsibility of accreditation bodies for home sustainability assessors are identified.

5.2.

Accreditation requirements are identified, met and maintained.

5.3.

Quality assurance processes of accreditation bodies for home sustainability assessors are identified and complied with.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Personal qualities must include at least six of the following:

suitable interpersonal communication

commitment to maintaining appropriate personal presentation

commitment to using sustainable work practices

environmental awareness

fairness

due diligence and probity

timeliness and punctuality.

Own work responsibilities, priorities and accountabilities must include at least six of the following:

conducting home sustainability assessments

dealing with conflicting goals

determining work and personal needs

meeting duty of care requirements

meeting individual and team goals and targets

mentoring and supporting others

meeting work health and safety (WHS) requirements

meeting quality assurance requirements

modelling sustainable practice

planning new work

prioritising and scheduling work and other activities

promoting corporate image of organisation

reassessing own performance

reporting on own work performance

working in a team.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Personal qualities required for effective home sustainability assessment are identified and demonstrated. 
Effective communication strategies are used to establish rapport with client, determine client needs, give accurate advice to client, and provide follow-up services. 
Own work responsibilities, priorities and accountabilities are met within required timeframes. 
Work performance is consistently maintained in different work locations and situations. 
Difficult workplace situations are identified, addressed safely and in a professional manner, and concluded positively. 
Personal presentation requirements are identified and met. 
Situations in which specialist advice is required are identified and sources of specialist advice on home sustainability practices and assessment are determined. 
Competing demands for work time and priority action are assessed and organised to achieve personal, team and organisational work priorities. 
Activities are managed effectively to accomplish personal, team and organisational goals and objectives. 
Technology is used where appropriate to improve efficiency and effectiveness in managing work priorities and commitments. 
Own strengths and weaknesses are assessed against job requirements, industry competency standards, and other relevant benchmarks to determine own professional development priorities and required action. 
Feedback on own performance is regularly sought from clients and others, and is used to improve professional competence. 
Management skills relevant to work as a home sustainability assessor are identified and developed to enhance performance. 
Participation in professional networks and associations is used to enhance skills, knowledge and relationships. 
Opportunities for continuing professional development to maintain competence and develop skills and knowledge relating to home sustainability assessment are planned and implemented. 
Ethical and conduct standards are identified and applied when providing services to clients. 
Own liability for breach of contract and negligence is identified. 
Own understanding of ethics and conduct standards is confirmed with relevant people to ensure compliance with codes of conduct, agreements with contracting agencies, and legislative requirements. 
Situations in which specialist advice is required are identified and sources of advice on matters relating to ethical practice are determined. 
Role and responsibility of accreditation bodies for home sustainability assessors are identified. 
Accreditation requirements are identified, met and maintained. 
Quality assurance processes of accreditation bodies for home sustainability assessors are identified and complied with. 

Forms

Assessment Cover Sheet

CPPHSA4006 - Manage own work, professional development and ethical behaviour as a home sustainability assessor
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPHSA4006 - Manage own work, professional development and ethical behaviour as a home sustainability assessor

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: