Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPPMT3019 Mapping and Delivery Guide
Organise and monitor pest management operations

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPPMT3019 - Organise and monitor pest management operations
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to organise and monitor major pest management contracts, including allocating work to personnel, and conducting training needs analyses and resultant professional development. A comprehensive understanding of pest management services and treatments offered is required to perform this task efficiently.The unit supports pest management technicians responsible for assessing work requirements and allocating and monitoring work, including providing appropriate equipment and materials to perform pest management operations. It also covers identifying opportunities for the use of training and assessment to build and recognise staff skills. It applies to pest management technicians who are responsible for leading a small work team.Licensing, legislative, regulatory or certification requirements apply to pest management in some States. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify work requirements.
  • Work orders are reviewed to identify requirements, including site characteristics and specific requests, according to company requirements.
  • Client needs and expectations are identified and communicated according to work order and company requirements.
  • Hazards and risk control measures relevant to the work site are confirmed according to company and compliance requirements.
       
Element: Organise equipment and materials.
  • Past work orders are reviewed when available and equipment, personal protective equipment (PPE) and material requirements are estimated according to company requirements.
  • Required equipment, materials and suitable PPE are accessed according to company requirements.
  • Operational effectiveness of equipment is checked according to manufacturer specifications and company requirements.
  • Suitable PPE is selected and checked for correct fitting according to manufacturer specifications and company and compliance requirements.
       
Element: Allocate work orders.
  • Schedule of work orders, to be completed within specified time and budget, is developed according to client, company and compliance requirements.
  • Work orders are allocated according to company and compliance requirements.
  • Schedule, work orders and associated instructions are communicated to staff according to company requirements.
  • Schedule and work order instructions are confirmed, and where necessary, clarified with staff according to company requirements.
       
Element: Provide training and assessment opportunities.
  • Staff members’ skill gaps are identified according to company requirements.
  • Staff members are encouraged to seek clarification and feedback on work performance and training needs and opportunities according to company requirements.
  • Relevant training opportunities are provided according to company requirements to meet identified skills gaps and provide for continuous improvement.
  • Assessment opportunities are arranged to enable staff to gain formal recognition of skills according to company requirements.
       
Element: Monitor performance.
  • Performance of work orders is monitored systematically to ensure client expectations and company and compliance requirements are met.
  • Performance issues are identified and followed up promptly according to company requirements.
  • Work is reallocated as required to meet client and company requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Identify work requirements.

1.1.

Work orders are reviewed to identify requirements, including site characteristics and specific requests, according to company requirements.

1.2.

Client needs and expectations are identified and communicated according to work order and company requirements.

1.3.

Hazards and risk control measures relevant to the work site are confirmed according to company and compliance requirements.

2.

Organise equipment and materials.

2.1.

Past work orders are reviewed when available and equipment, personal protective equipment (PPE) and material requirements are estimated according to company requirements.

2.2.

Required equipment, materials and suitable PPE are accessed according to company requirements.

2.3.

Operational effectiveness of equipment is checked according to manufacturer specifications and company requirements.

2.4.

Suitable PPE is selected and checked for correct fitting according to manufacturer specifications and company and compliance requirements.

3.

Allocate work orders.

3.1.

Schedule of work orders, to be completed within specified time and budget, is developed according to client, company and compliance requirements.

3.2.

Work orders are allocated according to company and compliance requirements.

3.3.

Schedule, work orders and associated instructions are communicated to staff according to company requirements.

3.4.

Schedule and work order instructions are confirmed, and where necessary, clarified with staff according to company requirements.

4.

Provide training and assessment opportunities.

4.1.

Staff members’ skill gaps are identified according to company requirements.

4.2.

Staff members are encouraged to seek clarification and feedback on work performance and training needs and opportunities according to company requirements.

4.3.

Relevant training opportunities are provided according to company requirements to meet identified skills gaps and provide for continuous improvement.

4.4.

Assessment opportunities are arranged to enable staff to gain formal recognition of skills according to company requirements.

5.

Monitor performance.

5.1.

Performance of work orders is monitored systematically to ensure client expectations and company and compliance requirements are met.

5.2.

Performance issues are identified and followed up promptly according to company requirements.

5.3.

Work is reallocated as required to meet client and company requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Identify work requirements.

1.1.

Work orders are reviewed to identify requirements, including site characteristics and specific requests, according to company requirements.

1.2.

Client needs and expectations are identified and communicated according to work order and company requirements.

1.3.

Hazards and risk control measures relevant to the work site are confirmed according to company and compliance requirements.

2.

Organise equipment and materials.

2.1.

Past work orders are reviewed when available and equipment, personal protective equipment (PPE) and material requirements are estimated according to company requirements.

2.2.

Required equipment, materials and suitable PPE are accessed according to company requirements.

2.3.

Operational effectiveness of equipment is checked according to manufacturer specifications and company requirements.

2.4.

Suitable PPE is selected and checked for correct fitting according to manufacturer specifications and company and compliance requirements.

3.

Allocate work orders.

3.1.

Schedule of work orders, to be completed within specified time and budget, is developed according to client, company and compliance requirements.

3.2.

Work orders are allocated according to company and compliance requirements.

3.3.

Schedule, work orders and associated instructions are communicated to staff according to company requirements.

3.4.

Schedule and work order instructions are confirmed, and where necessary, clarified with staff according to company requirements.

4.

Provide training and assessment opportunities.

4.1.

Staff members’ skill gaps are identified according to company requirements.

4.2.

Staff members are encouraged to seek clarification and feedback on work performance and training needs and opportunities according to company requirements.

4.3.

Relevant training opportunities are provided according to company requirements to meet identified skills gaps and provide for continuous improvement.

4.4.

Assessment opportunities are arranged to enable staff to gain formal recognition of skills according to company requirements.

5.

Monitor performance.

5.1.

Performance of work orders is monitored systematically to ensure client expectations and company and compliance requirements are met.

5.2.

Performance issues are identified and followed up promptly according to company requirements.

5.3.

Work is reallocated as required to meet client and company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Hazards to be checked for must include:

animal bites and stings

confined or restricted spaces

electrical

environmental contamination

fire

lighting

manual handling

moving vehicles and machinery

noise

pesticides or other chemicals

remote locations

respiratory

slips and trips

temperature

ultraviolet (UV) radiation

working at heights.

Compliance requirements must include:

Australian standards, quality assurance and certification requirements relating to organising and monitoring pest management operations

commonwealth and state or territory legislation and local government regulations relating to organising and monitoring pest management operations, including:

consumer protection

dangerous goods

pesticide registers and manifests

pesticide use

privacy

public health and safety

environmental requirements relating to organising and monitoring pest management operations, including:

clean up, containment or isolation of hazards

company policies and guidelines

emergency chemical spill control measures

hazardous materials handling

industry advisory standards and codes of practice relating to organising and monitoring pest management operations, such as:

building codes

dangerous goods codes

regulations, by-laws and guidelines relating to organising and monitoring pest management operations of environmental protection agencies and government departments

work health and safety requirements relating to organising and monitoring pest management operations, including:

procedures for hazard identification, risk assessment and hazard control, including hierarchy of hazard control

requirements of national registration authority and state government authorities

site inductions and client safety requirements

use of safe work methods, including use of pesticides according to manufacturer labels.

Personal protective equipment must include:

appropriate eye, ear and respiratory protection

first aid kit appropriate to the task and location

site-specific PPE and clothing requirements

soap and towel

sun protection.

Schedule must include one or more of the following:

charts and wall-mounted planning boards

electronic or paper-based

to-do lists

work diary.

Allocation of work must include consideration ofavailable staff:

capabilities

licences

preferences

skills.

Training must include one or more of the following:

attendance at formal training sessions

demonstrations

on-the-job instructions

self-paced learning packages

structured feedback.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Work orders are reviewed to identify requirements, including site characteristics and specific requests, according to company requirements. 
Client needs and expectations are identified and communicated according to work order and company requirements. 
Hazards and risk control measures relevant to the work site are confirmed according to company and compliance requirements. 
Past work orders are reviewed when available and equipment, personal protective equipment (PPE) and material requirements are estimated according to company requirements. 
Required equipment, materials and suitable PPE are accessed according to company requirements. 
Operational effectiveness of equipment is checked according to manufacturer specifications and company requirements. 
Suitable PPE is selected and checked for correct fitting according to manufacturer specifications and company and compliance requirements. 
Schedule of work orders, to be completed within specified time and budget, is developed according to client, company and compliance requirements. 
Work orders are allocated according to company and compliance requirements. 
Schedule, work orders and associated instructions are communicated to staff according to company requirements. 
Schedule and work order instructions are confirmed, and where necessary, clarified with staff according to company requirements. 
Staff members’ skill gaps are identified according to company requirements. 
Staff members are encouraged to seek clarification and feedback on work performance and training needs and opportunities according to company requirements. 
Relevant training opportunities are provided according to company requirements to meet identified skills gaps and provide for continuous improvement. 
Assessment opportunities are arranged to enable staff to gain formal recognition of skills according to company requirements. 
Performance of work orders is monitored systematically to ensure client expectations and company and compliance requirements are met. 
Performance issues are identified and followed up promptly according to company requirements. 
Work is reallocated as required to meet client and company requirements. 

Forms

Assessment Cover Sheet

CPPPMT3019 - Organise and monitor pest management operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPPMT3019 - Organise and monitor pest management operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: