Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPSPS4009 Mapping and Delivery Guide
Estimate cost of swimming pool and spa products and services

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPSPS4009 - Estimate cost of swimming pool and spa products and services
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to estimate the cost of swimming pool and spa products and services. It includes confirming customer requirements, sourcing and analysing information on swimming pool and spa products and services to determine cost, and presenting the cost to clients.The unit supports the work of those engaged in estimating the cost of swimming pool and spa products and services. It applies to swimming pool and spa technicians and those involved in selling swimming pool and spa products and services.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

computer system with internet access and printer to access swimming pool and spa product and service information

materials:

supplier catalogues

workplace procedures for costing swimming pool and spa products and services.

Assessment activities are performed on an individual basis under general supervision.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Confirm client requirements.
  • Client requirements are identified.
  • Specifications for product and/or service are confirmed with client.
       
Element: Research cost of swimming pool and spa products and services.
  • Information on products and/or services required by client is researched.
  • Potential suppliers of products and services, where applicable, are identified.
  • Information on availability and likely supply time of products and services, where applicable, is obtained.
  • Factors that may influence estimated cost of products and services are identified and documented.
  • Estimated cost of measures is determined and documented.
  • Ethical practices are followed when identifying suppliers and gathering product and service information that will be supplied to clients.
  • Details of information obtained on suppliers, products and service are maintained for easy retrieval.
       
Element: Present cost to client.
  • Statement of estimated cost of products and/or services is prepared for client.
  • Estimated cost of products and/or services and limitations of cost estimates are explained to client.
  • Information is provided to client on compliance of swimming pool or spa products and services with safety legislation.
  • Effective communication strategies are employed in establishing rapport with client and in responding to client questions and concerns.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Confirm client requirements.

1.1.

Client requirements are identified.

1.2.

Specifications for product and/or service are confirmed with client.

2.

Research cost of swimming pool and spa products and services.

2.1.

Information on products and/or services required by client is researched.

2.2.

Potential suppliers of products and services, where applicable, are identified.

2.3.

Information on availability and likely supply time of products and services, where applicable, is obtained.

2.4.

Factors that may influence estimated cost of products and services are identified and documented.

2.5.

Estimated cost of measures is determined and documented.

2.6.

Ethical practices are followed when identifying suppliers and gathering product and service information that will be supplied to clients.

2.7.

Details of information obtained on suppliers, products and service are maintained for easy retrieval.

3.

Present cost to client.

3.1.

Statement of estimated cost of products and/or services is prepared for client.

3.2.

Estimated cost of products and/or services and limitations of cost estimates are explained to client.

3.3.

Information is provided to client on compliance of swimming pool or spa products and services with safety legislation.

3.4.

Effective communication strategies are employed in establishing rapport with client and in responding to client questions and concerns.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also estimate the cost of swimming pool and spa products and services requested by two different customers.

In doing the above, the person must:

confirm customer requirements and identify specifications for required product or service

research information on the cost of swimming pool and spa products and services

prepare an estimate of the cost of swimming pool and spa products and services

present and explain the estimated cost to clients.

A person demonstrating competency in this unit must demonstrate knowledge of:

Australian Competition and Consumer Commission product safety guidelines

commonwealth, state or territory legislation, and local government regulations, and Australian standards relating to:

consumer protection and trade practices

product safety

privacy

work health and safety (WHS)

factors involved in estimating costs of swimming pool and spa products and services:

inclusions, exclusions and limitations

product and service specifications

quality

suppliers

sources of information on products and services relevant to swimming pools and spas

swimming pool and spa products and services:

accessories

chemicals

components

repairs

servicing

technical information and advice

water testing.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Confirm client requirements.

1.1.

Client requirements are identified.

1.2.

Specifications for product and/or service are confirmed with client.

2.

Research cost of swimming pool and spa products and services.

2.1.

Information on products and/or services required by client is researched.

2.2.

Potential suppliers of products and services, where applicable, are identified.

2.3.

Information on availability and likely supply time of products and services, where applicable, is obtained.

2.4.

Factors that may influence estimated cost of products and services are identified and documented.

2.5.

Estimated cost of measures is determined and documented.

2.6.

Ethical practices are followed when identifying suppliers and gathering product and service information that will be supplied to clients.

2.7.

Details of information obtained on suppliers, products and service are maintained for easy retrieval.

3.

Present cost to client.

3.1.

Statement of estimated cost of products and/or services is prepared for client.

3.2.

Estimated cost of products and/or services and limitations of cost estimates are explained to client.

3.3.

Information is provided to client on compliance of swimming pool or spa products and services with safety legislation.

3.4.

Effective communication strategies are employed in establishing rapport with client and in responding to client questions and concerns.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Client requirements must relate to swimming pool and spa products and services and include at least four of the following:

accessories

chemicals

equipment

installation

maintenance

repair

servicing

technical information and advice.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Client requirements are identified. 
Specifications for product and/or service are confirmed with client. 
Information on products and/or services required by client is researched. 
Potential suppliers of products and services, where applicable, are identified. 
Information on availability and likely supply time of products and services, where applicable, is obtained. 
Factors that may influence estimated cost of products and services are identified and documented. 
Estimated cost of measures is determined and documented. 
Ethical practices are followed when identifying suppliers and gathering product and service information that will be supplied to clients. 
Details of information obtained on suppliers, products and service are maintained for easy retrieval. 
Statement of estimated cost of products and/or services is prepared for client. 
Estimated cost of products and/or services and limitations of cost estimates are explained to client. 
Information is provided to client on compliance of swimming pool or spa products and services with safety legislation. 
Effective communication strategies are employed in establishing rapport with client and in responding to client questions and concerns. 

Forms

Assessment Cover Sheet

CPPSPS4009 - Estimate cost of swimming pool and spa products and services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPSPS4009 - Estimate cost of swimming pool and spa products and services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: