Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPWMT3054 Mapping and Delivery Guide
Maintain credit control in waste management

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CPPWMT3054 - Maintain credit control in waste management
Description
Employability Skills
Learning Outcomes and Application This unit of competency specifies the outcomes required to maintain credit control in a waste management organisation. The unit covers monitoring accounts payable to identify clients with overdue accounts, and negotiating payment arrangements with debtors. The unit also covers communicating and reporting the status of overdue accounts, calculating interest charges or fines, and monitoring debtor compliance with agreed payment arrangements. It requires the ability to use a computer and relevant accounting software to maintain financial records.The unit supports those who work under limited supervision in a waste management team.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following must be present and available to learners during assessment activities:

equipment:

computer and software appropriate for maintaining accounts data

relationships with team members and supervisor:

working under limited supervision.

Timeframe:

as specified by organisational requirements.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify overdue accounts.
  • Current state of accounts payable is monitored regularly according to organisational requirements.
  • Clients with overdue accounts are identified according to organisational requirements.
  • Overdue or outstanding accounts are reported to relevantpersonnel according to organisational requirements.
       
Element: Notify debtor and negotiate payment.
  • Debtor is notified of overdue account and associated interest charges or fines according to organisational requirements.
  • Communication, discussions and negotiations are conducted with debtors according to organisational requirements.
  • Arrangements for payment are agreed and recorded according to organisational and compliance requirements.
  • Compliance with agreed arrangements is monitored and further action is taken as required according to organisational requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Identify overdue accounts.

1.1.

Current state of accounts payable is monitored regularly according to organisational requirements.

1.2.

Clients with overdue accounts are identified according to organisational requirements.

1.3.

Overdue or outstanding accounts are reported to relevantpersonnel according to organisational requirements.

2.

Notify debtor and negotiate payment.

2.1.

Debtor is notified of overdue account and associated interest charges or fines according to organisational requirements.

2.2.

Communication, discussions and negotiations are conducted with debtors according to organisational requirements.

2.3.

Arrangements for payment are agreed and recorded according to organisational and compliance requirements.

2.4.

Compliance with agreed arrangements is monitored and further action is taken as required according to organisational requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also maintain credit control for four overdue waste management accounts.

While maintaining above credit control, the person must:

regularly monitor accounts payable to identify clients with overdue accounts

follow organisational procedures and comply with regulatory and legal requirements to:

calculate interest charges and fines

communicate with debtors to negotiate payment of overdue accounts

record and report financial information relating to accounts payable and credit control

receive debtor payments

negotiate account payment with debtors and monitor compliance with agreed payment arrangements

use a computer and relevant accounting software to prepare financial information.

A person demonstrating competency in this unit must demonstrate knowledge of:

organisational financial policies and procedures relating to:

accounting and ledger systems

debt collection

double-entry bookkeeping operation of computer and manual systems

invoicing processes

liquidity management

record-keeping requirements for accounts receivable

sources of credit status information

regulatory and legal compliance requirements relating to accounts and credit control

taxes and fees for different waste types.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Identify overdue accounts.

1.1.

Current state of accounts payable is monitored regularly according to organisational requirements.

1.2.

Clients with overdue accounts are identified according to organisational requirements.

1.3.

Overdue or outstanding accounts are reported to relevantpersonnel according to organisational requirements.

2.

Notify debtor and negotiate payment.

2.1.

Debtor is notified of overdue account and associated interest charges or fines according to organisational requirements.

2.2.

Communication, discussions and negotiations are conducted with debtors according to organisational requirements.

2.3.

Arrangements for payment are agreed and recorded according to organisational and compliance requirements.

2.4.

Compliance with agreed arrangements is monitored and further action is taken as required according to organisational requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Relevant personnelmust include at least one of the following:

client

debtor

manager

supervisor or team leader.

Compliance requirementsmust include:

commonwealth, state and territory legislation relating to credit control in waste management, including:

anti-discrimination

industrial relations

taxation

trade practices.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Current state of accounts payable is monitored regularly according to organisational requirements. 
Clients with overdue accounts are identified according to organisational requirements. 
Overdue or outstanding accounts are reported to relevantpersonnel according to organisational requirements. 
Debtor is notified of overdue account and associated interest charges or fines according to organisational requirements. 
Communication, discussions and negotiations are conducted with debtors according to organisational requirements. 
Arrangements for payment are agreed and recorded according to organisational and compliance requirements. 
Compliance with agreed arrangements is monitored and further action is taken as required according to organisational requirements. 

Forms

Assessment Cover Sheet

CPPWMT3054 - Maintain credit control in waste management
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPWMT3054 - Maintain credit control in waste management

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: