CSCINT008 - Coordinate intervention strategies for offenders Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CSCINT008 Mapping and Delivery Guide Coordinate intervention strategies for offenders
Version 1.0 Issue Date: April 2024
Qualification
-
Unit of Competency
CSCINT008 - Coordinate intervention strategies for offenders
Description
Employability Skills
Learning Outcomes and Application
This unit describes the skills required to develop intervention programs, match offenders to programs, encourage involvement and evaluate the effectiveness of programs.This unit applies to staff working in offender services coordination roles within correctional services. This role may be carried out in a custodial environment or community program setting.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with offenders and offender services.A person working in this role is autonomous and draws upon support from a range of established and new resources. The role is complex, involving application of high level organisation, communication and analysis skills.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Where this unit specifies performance in areas with unpredictable and high risk implications, assessment in simulations should be used as well as retrospective documentation and observation of performance working with offenders in the community.
Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for coordination of intervention strategies and programs for offenders as part of a coordinated team, including coping with difficulties, irregularities and changes to routine.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field
Intervention
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Develop intervention programs
Identify the need for programs for offenders and check the suitability of existing programs with available information and through consultation with colleagues.
Provide support to existing community networks and agencies and encourage them to develop programs to meet offender needs.
Explore the availability of resources and develop strategies to acquire adequate and relevant resources.
Develop liaison protocols collaboratively with community agencies to ensure that offenders’ interests are reflected in the design and delivery of programs.
Review the effectiveness of programs with offenders and program staff and make adjustments to ensure that outcomes are achieved.
Document and report program and offender details according to organisational and program requirements.
Element: Match offenders to existing programs
Identify and assess offender needs against the services and criteria of existing programs.
Consult community or specialist agencies about available programs and advocate for the interests of offenders.
Gather information about a range of suitable community services routinely and check it for currency, accuracy and relevance.
Clarify protocol and guidelines for access to programs and involve offenders in determining suitability and preferences.
Element: Encourage responsibility and participation
Confirm the objectives of programs in meeting statutory requirements, sentence plan and personal goals of offenders.
Acknowledge the responsibilities of offenders in determining and achieving their personal goals and reinforce this throughout implementation strategies and procedures.
Identify and assess offender obstacles and potential resistance to cooperating with service provision to determine appropriate strategies.
Encourage and support offenders through appropriate allocation of resources and services and routine review of progress.
Support and maintain the active involvement of offenders in the implementation and review of program goals and strategies.
Element: Evaluate effectiveness of programs
Supervise offenders with least disruption and interference to person and routine.
Create opportunities for formal and informal exchange of information on offender progress and wellbeing.
Note signs of stress, anxiety and behaviour indicating problems with compliance, and investigate and report to appropriate services.
Organise structured opportunities for offender feedback and provide reports on progress.
Encourage constructive, honest, relevant and comprehensive participation in meetings.
Provide accurate reports in required timeframe that contain honest, complete and substantiated information and recommendations.
Monitor program regularly against agreed plan, objectives and outcomes.
Actively seek feedback from offenders and others involved at regular intervals and use this to inform the design of the program.
Identify and assess proposed changes, discuss them with relevant people and implement where determined.
Record information provided by those involved accurately and comprehensively.
Element: Develop intervention programs
Identify the need for programs for offenders and check the suitability of existing programs with available information and through consultation with colleagues.
Provide support to existing community networks and agencies and encourage them to develop programs to meet offender needs.
Explore the availability of resources and develop strategies to acquire adequate and relevant resources.
Develop liaison protocols collaboratively with community agencies to ensure that offenders’ interests are reflected in the design and delivery of programs.
Review the effectiveness of programs with offenders and program staff and make adjustments to ensure that outcomes are achieved.
Document and report program and offender details according to organisational and program requirements.
Element: Match offenders to existing programs
Identify and assess offender needs against the services and criteria of existing programs.
Consult community or specialist agencies about available programs and advocate for the interests of offenders.
Gather information about a range of suitable community services routinely and check it for currency, accuracy and relevance.
Clarify protocol and guidelines for access to programs and involve offenders in determining suitability and preferences.
Element: Encourage responsibility and participation
Confirm the objectives of programs in meeting statutory requirements, sentence plan and personal goals of offenders.
Acknowledge the responsibilities of offenders in determining and achieving their personal goals and reinforce this throughout implementation strategies and procedures.
Identify and assess offender obstacles and potential resistance to cooperating with service provision to determine appropriate strategies.
Encourage and support offenders through appropriate allocation of resources and services and routine review of progress.
Support and maintain the active involvement of offenders in the implementation and review of program goals and strategies.
Element: Evaluate effectiveness of programs
Supervise offenders with least disruption and interference to person and routine.
Create opportunities for formal and informal exchange of information on offender progress and wellbeing.
Note signs of stress, anxiety and behaviour indicating problems with compliance, and investigate and report to appropriate services.
Organise structured opportunities for offender feedback and provide reports on progress.
Encourage constructive, honest, relevant and comprehensive participation in meetings.
Provide accurate reports in required timeframe that contain honest, complete and substantiated information and recommendations.
Monitor program regularly against agreed plan, objectives and outcomes.
Actively seek feedback from offenders and others involved at regular intervals and use this to inform the design of the program.
Identify and assess proposed changes, discuss them with relevant people and implement where determined.
Record information provided by those involved accurately and comprehensively.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Develop intervention programs
1.1 Identify the need for programs for offenders and check the suitability of existing programs with available information and through consultation with colleagues.
1.2 Provide support to existing community networks and agencies and encourage them to develop programs to meet offender needs.
1.3 Explore the availability of resources and develop strategies to acquire adequate and relevant resources.
1.4 Develop liaison protocols collaboratively with community agencies to ensure that offenders’ interests are reflected in the design and delivery of programs.
1.5 Review the effectiveness of programs with offenders and program staff and make adjustments to ensure that outcomes are achieved.
1.6 Document and report program and offender details according to organisational and program requirements.
2. Match offenders to existing programs
2.1 Identify and assess offender needs against the services and criteria of existing programs.
2.2 Consult community or specialist agencies about available programs and advocate for the interests of offenders.
2.3 Gather information about a range of suitable community services routinely and check it for currency, accuracy and relevance.
2.4 Clarify protocol and guidelines for access to programs and involve offenders in determining suitability and preferences.
3. Encourage responsibility and participation
3.1 Confirm the objectives of programs in meeting statutory requirements, sentence plan and personal goals of offenders.
3.2 Acknowledge the responsibilities of offenders in determining and achieving their personal goals and reinforce this throughout implementation strategies and procedures.
3.3 Identify and assess offender obstacles and potential resistance to cooperating with service provision to determine appropriate strategies.
3.4 Encourage and support offenders through appropriate allocation of resources and services and routine review of progress.
3.5 Support and maintain the active involvement of offenders in the implementation and review of program goals and strategies.
4. Evaluate effectiveness of programs
4.1 Supervise offenders with least disruption and interference to person and routine.
4.2 Create opportunities for formal and informal exchange of information on offender progress and wellbeing.
4.3 Note signs of stress, anxiety and behaviour indicating problems with compliance, and investigate and report to appropriate services.
4.4 Organise structured opportunities for offender feedback and provide reports on progress.
4.5 Encourage constructive, honest, relevant and comprehensive participation in meetings.
4.6 Provide accurate reports in required timeframe that contain honest, complete and substantiated information and recommendations.
4.7 Monitor program regularly against agreed plan, objectives and outcomes.
4.8 Actively seek feedback from offenders and others involved at regular intervals and use this to inform the design of the program.
4.9 Identify and assess proposed changes, discuss them with relevant people and implement where determined.
4.10 Record information provided by those involved accurately and comprehensively.
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
using a range of network and consultation strategies with colleagues inside and outside the correctional organisation
coordinating the organisation’s offender or case management model
liaising with a wide range of professional and specialist service providers
using the organisation’s information management system
using communication strategies for counselling and negotiation
using relevant review and evaluation techniques to determine the effectiveness of programs
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
organisation’s strategic plans and objectives that relate to the use of programs and services for offenders to achieve the outcomes required
range of agencies within and outside the organisation providing programs for offenders and criteria and conditions for service
organisation’s offender risk management system
organisation’s offender or case management model
programs and resources relevant to offender development
principles and models of community development and their role in offender support and rehabilitation
organisation’s policies, procedures and objectives related to court orders, relationship with community and other service agencies
key people in the local community and community agencies and services
networks and liaison protocol
effective communication strategies, including cross-cultural
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
ELEMENTS
PERFORMANCE CRITERIA
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Develop intervention programs
1.1 Identify the need for programs for offenders and check the suitability of existing programs with available information and through consultation with colleagues.
1.2 Provide support to existing community networks and agencies and encourage them to develop programs to meet offender needs.
1.3 Explore the availability of resources and develop strategies to acquire adequate and relevant resources.
1.4 Develop liaison protocols collaboratively with community agencies to ensure that offenders’ interests are reflected in the design and delivery of programs.
1.5 Review the effectiveness of programs with offenders and program staff and make adjustments to ensure that outcomes are achieved.
1.6 Document and report program and offender details according to organisational and program requirements.
2. Match offenders to existing programs
2.1 Identify and assess offender needs against the services and criteria of existing programs.
2.2 Consult community or specialist agencies about available programs and advocate for the interests of offenders.
2.3 Gather information about a range of suitable community services routinely and check it for currency, accuracy and relevance.
2.4 Clarify protocol and guidelines for access to programs and involve offenders in determining suitability and preferences.
3. Encourage responsibility and participation
3.1 Confirm the objectives of programs in meeting statutory requirements, sentence plan and personal goals of offenders.
3.2 Acknowledge the responsibilities of offenders in determining and achieving their personal goals and reinforce this throughout implementation strategies and procedures.
3.3 Identify and assess offender obstacles and potential resistance to cooperating with service provision to determine appropriate strategies.
3.4 Encourage and support offenders through appropriate allocation of resources and services and routine review of progress.
3.5 Support and maintain the active involvement of offenders in the implementation and review of program goals and strategies.
4. Evaluate effectiveness of programs
4.1 Supervise offenders with least disruption and interference to person and routine.
4.2 Create opportunities for formal and informal exchange of information on offender progress and wellbeing.
4.3 Note signs of stress, anxiety and behaviour indicating problems with compliance, and investigate and report to appropriate services.
4.4 Organise structured opportunities for offender feedback and provide reports on progress.
4.5 Encourage constructive, honest, relevant and comprehensive participation in meetings.
4.6 Provide accurate reports in required timeframe that contain honest, complete and substantiated information and recommendations.
4.7 Monitor program regularly against agreed plan, objectives and outcomes.
4.8 Actively seek feedback from offenders and others involved at regular intervals and use this to inform the design of the program.
4.9 Identify and assess proposed changes, discuss them with relevant people and implement where determined.
4.10 Record information provided by those involved accurately and comprehensively.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Identify the need for programs for offenders and check the suitability of existing programs with available information and through consultation with colleagues.
Provide support to existing community networks and agencies and encourage them to develop programs to meet offender needs.
Explore the availability of resources and develop strategies to acquire adequate and relevant resources.
Develop liaison protocols collaboratively with community agencies to ensure that offenders’ interests are reflected in the design and delivery of programs.
Review the effectiveness of programs with offenders and program staff and make adjustments to ensure that outcomes are achieved.
Document and report program and offender details according to organisational and program requirements.
Identify and assess offender needs against the services and criteria of existing programs.
Consult community or specialist agencies about available programs and advocate for the interests of offenders.
Gather information about a range of suitable community services routinely and check it for currency, accuracy and relevance.
Clarify protocol and guidelines for access to programs and involve offenders in determining suitability and preferences.
Confirm the objectives of programs in meeting statutory requirements, sentence plan and personal goals of offenders.
Acknowledge the responsibilities of offenders in determining and achieving their personal goals and reinforce this throughout implementation strategies and procedures.
Identify and assess offender obstacles and potential resistance to cooperating with service provision to determine appropriate strategies.
Encourage and support offenders through appropriate allocation of resources and services and routine review of progress.
Support and maintain the active involvement of offenders in the implementation and review of program goals and strategies.
Supervise offenders with least disruption and interference to person and routine.
Create opportunities for formal and informal exchange of information on offender progress and wellbeing.
Note signs of stress, anxiety and behaviour indicating problems with compliance, and investigate and report to appropriate services.
Organise structured opportunities for offender feedback and provide reports on progress.
Encourage constructive, honest, relevant and comprehensive participation in meetings.
Provide accurate reports in required timeframe that contain honest, complete and substantiated information and recommendations.
Monitor program regularly against agreed plan, objectives and outcomes.
Actively seek feedback from offenders and others involved at regular intervals and use this to inform the design of the program.
Identify and assess proposed changes, discuss them with relevant people and implement where determined.
Record information provided by those involved accurately and comprehensively.
Identify the need for programs for offenders and check the suitability of existing programs with available information and through consultation with colleagues.
Provide support to existing community networks and agencies and encourage them to develop programs to meet offender needs.
Explore the availability of resources and develop strategies to acquire adequate and relevant resources.
Develop liaison protocols collaboratively with community agencies to ensure that offenders’ interests are reflected in the design and delivery of programs.
Review the effectiveness of programs with offenders and program staff and make adjustments to ensure that outcomes are achieved.
Document and report program and offender details according to organisational and program requirements.
Identify and assess offender needs against the services and criteria of existing programs.
Consult community or specialist agencies about available programs and advocate for the interests of offenders.
Gather information about a range of suitable community services routinely and check it for currency, accuracy and relevance.
Clarify protocol and guidelines for access to programs and involve offenders in determining suitability and preferences.
Confirm the objectives of programs in meeting statutory requirements, sentence plan and personal goals of offenders.
Acknowledge the responsibilities of offenders in determining and achieving their personal goals and reinforce this throughout implementation strategies and procedures.
Identify and assess offender obstacles and potential resistance to cooperating with service provision to determine appropriate strategies.
Encourage and support offenders through appropriate allocation of resources and services and routine review of progress.
Support and maintain the active involvement of offenders in the implementation and review of program goals and strategies.
Supervise offenders with least disruption and interference to person and routine.
Create opportunities for formal and informal exchange of information on offender progress and wellbeing.
Note signs of stress, anxiety and behaviour indicating problems with compliance, and investigate and report to appropriate services.
Organise structured opportunities for offender feedback and provide reports on progress.
Encourage constructive, honest, relevant and comprehensive participation in meetings.
Provide accurate reports in required timeframe that contain honest, complete and substantiated information and recommendations.
Monitor program regularly against agreed plan, objectives and outcomes.
Actively seek feedback from offenders and others involved at regular intervals and use this to inform the design of the program.
Identify and assess proposed changes, discuss them with relevant people and implement where determined.
Record information provided by those involved accurately and comprehensively.
Forms
Assessment Cover Sheet
CSCINT008 - Coordinate intervention strategies for offenders
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
CSCINT008 - Coordinate intervention strategies for offenders
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent