Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CSCOFM015 Mapping and Delivery Guide
Implement planned approach to offender management

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CSCOFM015 - Implement planned approach to offender management
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to assess offenders' potential and needs, develop and implement a plan to assist offenders to achieve change goals and monitor and review the progress of offenders against their plans.This unit applies to those working with offenders in custodial environments or within the community. Customisation will be required to accommodate the different work sites and different work contexts in which this unit will be applied.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with offenders, use of resources and case management.Those undertaking this unit normally work autonomously and use support from a range of established resources. This role involves complex task organisation and analysis.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

This unit contains a wide range of variables to reflect the diverse nature of offender management and the different services provided in and for correctional services. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.

Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for implementing planned approaches to offender management, including coping with difficulties, irregularities and changes to routine.

This unit has been identified by industry as suitable for holistic assessment with:

CSCINT001 Negotiate behaviour change

CSCOFM018 Provide guidance and counsel

Refer to advice in the CSC Assessment Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Offender management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Assess offenders’ potential and needs
  • Identify and assess offenders’ history, skills, resources and needs.
  • Investigate risks and opportunities for development based on offender assessment.
  • Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.
  • Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.
  • Acknowledge offenders’ preferences and decisions and respond to them positively.
  • Use personal goal-setting techniques to identify and prioritise areas for action.
  • Assess special needs and make referrals to suitable and available services.
  • Record and refer offender information and decisions accurately.
  • Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.
       
Element: Develop plan to achieve offender goals
  • Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.
  • Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.
  • Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.
  • Assess the need for specialised assistance or referral and negotiate these with offenders.
  • Encourage offenders’ self-management and active involvement in decision making.
  • Ensure that appropriate support is provided to offenders in developing plans.
       
Element: Implement offender management plans
  • Identify, assess and allocate resources required by the plan.
  • Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.
  • Negotiate and conduct referrals with other services according to agreed criteria and protocol.
  • Assist offenders in individual negotiations with other services to achieve agreed outcomes.
  • Provide guidance and support when addressing obstacles to achieving goals.
  • Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.
  • Seek specialist advice when required and incorporate advice into the strategies to achieve goals.
       
Element: Monitor and review offender progress
  • Review goals and objectives against achievements and measures of progress.
  • Make adjustments to plans where required.
  • Acknowledge offenders' achievements and provide encouragement and constructive feedback.
  • Identify and allocate additional resources needed for further progress.
  • Encourage offenders to engage in personal evaluation and reflection.
  • Encourage and support offenders' plans.
  • Establish and explain the boundaries of confidentiality to offenders.
  • Confirm information obtained from the offender and record it comprehensively.
       
Element: Assess offenders’ potential and needs
  • Identify and assess offenders’ history, skills, resources and needs.
  • Investigate risks and opportunities for development based on offender assessment.
  • Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.
  • Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.
  • Acknowledge offenders’ preferences and decisions and respond to them positively.
  • Use personal goal-setting techniques to identify and prioritise areas for action.
  • Assess special needs and make referrals to suitable and available services.
  • Record and refer offender information and decisions accurately.
  • Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.
       
Element: Develop plan to achieve offender goals
  • Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.
  • Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.
  • Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.
  • Assess the need for specialised assistance or referral and negotiate these with offenders.
  • Encourage offenders’ self-management and active involvement in decision making.
  • Ensure that appropriate support is provided to offenders in developing plans.
       
Element: Implement offender management plans
  • Identify, assess and allocate resources required by the plan.
  • Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.
  • Negotiate and conduct referrals with other services according to agreed criteria and protocol.
  • Assist offenders in individual negotiations with other services to achieve agreed outcomes.
  • Provide guidance and support when addressing obstacles to achieving goals.
  • Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.
  • Seek specialist advice when required and incorporate advice into the strategies to achieve goals.
       
Element: Monitor and review offender progress
  • Review goals and objectives against achievements and measures of progress.
  • Make adjustments to plans where required.
  • Acknowledge offenders' achievements and provide encouragement and constructive feedback.
  • Identify and allocate additional resources needed for further progress.
  • Encourage offenders to engage in personal evaluation and reflection.
  • Encourage and support offenders' plans.
  • Establish and explain the boundaries of confidentiality to offenders.
  • Confirm information obtained from the offender and record it comprehensively.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Assess offenders’ potential and needs

1.1 Identify and assess offenders’ history, skills, resources and needs.

1.2 Investigate risks and opportunities for development based on offender assessment.

1.3 Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.

1.4 Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.

1.5 Acknowledge offenders’ preferences and decisions and respond to them positively.

1.6 Use personal goal-setting techniques to identify and prioritise areas for action.

1.7 Assess special needs and make referrals to suitable and available services.

1.8 Record and refer offender information and decisions accurately.

1.9 Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.

2. Develop plan to achieve offender goals

2.1 Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.

2.2 Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.

2.3 Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.

2.4 Assess the need for specialised assistance or referral and negotiate these with offenders.

2.5 Encourage offenders’ self-management and active involvement in decision making.

2.6 Ensure that appropriate support is provided to offenders in developing plans.

3. Implement offender management plans

3.1 Identify, assess and allocate resources required by the plan.

3.2 Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.

3.3 Negotiate and conduct referrals with other services according to agreed criteria and protocol.

3.4 Assist offenders in individual negotiations with other services to achieve agreed outcomes.

3.5 Provide guidance and support when addressing obstacles to achieving goals.

3.6 Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.

3.7 Seek specialist advice when required and incorporate advice into the strategies to achieve goals.

4. Monitor and review offender progress

4.1 Review goals and objectives against achievements and measures of progress.

4.2 Make adjustments to plans where required.

4.3 Acknowledge offenders' achievements and provide encouragement and constructive feedback.

4.4 Identify and allocate additional resources needed for further progress.

4.5 Encourage offenders to engage in personal evaluation and reflection.

4.6 Encourage and support offenders' plans.

4.7 Establish and explain the boundaries of confidentiality to offenders.

4.8 Confirm information obtained from the offender and record it comprehensively.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

applying a range of risk and need assessment strategies

using strategies for complex coordination of resources, services and programs

using a range of planning and reviewing strategies to assist offenders in implementing plans

using communication techniques to overcome resistance

support individual development plans and negotiate changes

using a range of sources to access offender and organisational information

writing detailed reports describing offender progress and activity

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to offender management

code of conduct

sentence requirements and legal obligations associated with offender management and services

duty of care

available support services report requirements

negotiation techniques

communication techniques

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Assess offenders’ potential and needs

1.1 Identify and assess offenders’ history, skills, resources and needs.

1.2 Investigate risks and opportunities for development based on offender assessment.

1.3 Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.

1.4 Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.

1.5 Acknowledge offenders’ preferences and decisions and respond to them positively.

1.6 Use personal goal-setting techniques to identify and prioritise areas for action.

1.7 Assess special needs and make referrals to suitable and available services.

1.8 Record and refer offender information and decisions accurately.

1.9 Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders.

2. Develop plan to achieve offender goals

2.1 Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.

2.2 Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals.

2.3 Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance.

2.4 Assess the need for specialised assistance or referral and negotiate these with offenders.

2.5 Encourage offenders’ self-management and active involvement in decision making.

2.6 Ensure that appropriate support is provided to offenders in developing plans.

3. Implement offender management plans

3.1 Identify, assess and allocate resources required by the plan.

3.2 Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan.

3.3 Negotiate and conduct referrals with other services according to agreed criteria and protocol.

3.4 Assist offenders in individual negotiations with other services to achieve agreed outcomes.

3.5 Provide guidance and support when addressing obstacles to achieving goals.

3.6 Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making.

3.7 Seek specialist advice when required and incorporate advice into the strategies to achieve goals.

4. Monitor and review offender progress

4.1 Review goals and objectives against achievements and measures of progress.

4.2 Make adjustments to plans where required.

4.3 Acknowledge offenders' achievements and provide encouragement and constructive feedback.

4.4 Identify and allocate additional resources needed for further progress.

4.5 Encourage offenders to engage in personal evaluation and reflection.

4.6 Encourage and support offenders' plans.

4.7 Establish and explain the boundaries of confidentiality to offenders.

4.8 Confirm information obtained from the offender and record it comprehensively.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and assess offenders’ history, skills, resources and needs. 
Investigate risks and opportunities for development based on offender assessment. 
Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change. 
Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them. 
Acknowledge offenders’ preferences and decisions and respond to them positively. 
Use personal goal-setting techniques to identify and prioritise areas for action. 
Assess special needs and make referrals to suitable and available services. 
Record and refer offender information and decisions accurately. 
Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders. 
Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation. 
Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals. 
Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance. 
Assess the need for specialised assistance or referral and negotiate these with offenders. 
Encourage offenders’ self-management and active involvement in decision making. 
Ensure that appropriate support is provided to offenders in developing plans. 
Identify, assess and allocate resources required by the plan. 
Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan. 
Negotiate and conduct referrals with other services according to agreed criteria and protocol. 
Assist offenders in individual negotiations with other services to achieve agreed outcomes. 
Provide guidance and support when addressing obstacles to achieving goals. 
Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making. 
Seek specialist advice when required and incorporate advice into the strategies to achieve goals. 
Review goals and objectives against achievements and measures of progress. 
Make adjustments to plans where required. 
Acknowledge offenders' achievements and provide encouragement and constructive feedback. 
Identify and allocate additional resources needed for further progress. 
Encourage offenders to engage in personal evaluation and reflection. 
Encourage and support offenders' plans. 
Establish and explain the boundaries of confidentiality to offenders. 
Confirm information obtained from the offender and record it comprehensively. 
Identify and assess offenders’ history, skills, resources and needs. 
Investigate risks and opportunities for development based on offender assessment. 
Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change. 
Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them. 
Acknowledge offenders’ preferences and decisions and respond to them positively. 
Use personal goal-setting techniques to identify and prioritise areas for action. 
Assess special needs and make referrals to suitable and available services. 
Record and refer offender information and decisions accurately. 
Identify issues arising from involuntary participation and resistance and discuss the consequences with the offenders. 
Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation. 
Explore and clarify offenders’ expectations and address potential obstacles to encourage realistic goals. 
Explain and negotiate guidelines, conditions and requirements to gain agreement on conditions and compliance. 
Assess the need for specialised assistance or referral and negotiate these with offenders. 
Encourage offenders’ self-management and active involvement in decision making. 
Ensure that appropriate support is provided to offenders in developing plans. 
Identify, assess and allocate resources required by the plan. 
Review all aspects of the implementation of the plan and provide documents and information to all services involved in implementing the plan. 
Negotiate and conduct referrals with other services according to agreed criteria and protocol. 
Assist offenders in individual negotiations with other services to achieve agreed outcomes. 
Provide guidance and support when addressing obstacles to achieving goals. 
Explore possible consequences of behaviour and decisions with offenders and give encouragement for responsibility in decision making. 
Seek specialist advice when required and incorporate advice into the strategies to achieve goals. 
Review goals and objectives against achievements and measures of progress. 
Make adjustments to plans where required. 
Acknowledge offenders' achievements and provide encouragement and constructive feedback. 
Identify and allocate additional resources needed for further progress. 
Encourage offenders to engage in personal evaluation and reflection. 
Encourage and support offenders' plans. 
Establish and explain the boundaries of confidentiality to offenders. 
Confirm information obtained from the offender and record it comprehensively. 

Forms

Assessment Cover Sheet

CSCOFM015 - Implement planned approach to offender management
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

CSCOFM015 - Implement planned approach to offender management

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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