Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CSCOFM310 Mapping and Delivery Guide
Provide responsible care to people with a mental health problem and or condition

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CSCOFM310 - Provide responsible care to people with a mental health problem and or condition
Description This unit of competency describes the outcomes required by staff working in the correctional services industry to provide safe and responsible care to people with mental health problems and/or conditions in the care of correctional services.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to correctional services staff working in a custodial and/or community context that are responsible for supervising people who have a mental health problem and/or condition.Customisation will be required to accommodate the different work sites and defined work role contexts in which this unit will be applied.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Maintain knowledge of mental health
  • Maintain knowledge of common mental health conditions.
  • Recognise symptoms of mental health conditions.
  • Understand the relationship between mental health conditions and offending behaviour.
       
Element: Communicate effectively with people who have mental health conditions
  • Listen and respond appropriately to people in a non-judgemental manner.
  • Communicate and build rapport with people with mental health problems/conditions.
  • Use interpersonal skills while working with people experiencing mental health conditions.
  • Manage behaviours associated with mental health conditions in consultation with appropriate professionals.
  • Assist offenders with mental health conditions towards responsibility and selfadvocacy.
       
Element: Monitor and refer people with mental health problems/conditions
  • Establish and maintain networks with internal and external mental health service providers as required by organisation.
  • Monitor and report behavioural changes of people with mental health conditions.
  • Refer people with mental health conditions to appropriate services.
  • Maintain support of people with mental health conditions in line with organisational policy and procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit

Context of and specific resources for assessment

This unit contains a wide range of variables to reflect the diverse nature of supervision of offenders with mental health conditions or problems. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual supervising offenders effectively as part of a coordinated team, including coping with difficulties, irregularities and changes to routine

copies of legislation, policies, procedures and guidelines relating to supervising with people with mental health conditions or problems.

access to appropriate learning and assessment support when required.

Method of assessment

The following assessment methods are suggested:

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written and/or oral questioning to assess knowledge and understanding

completion of workplace documents and reports produced as part of routine work activities

third-party reports from experienced practitioners

completion of performance feedback from supervisors and colleagues.

Guidance information for assessment

Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors and personal experiences that may affect responses to the questions.

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

understanding information and applying relevant information to the wellbeing and welfare of people with mental health issues

providing clear, accurate and appropriate observations in relation to the behaviours of people affected by mental health conditions

establishing and maintaining supportive and professional relationships with people with mental health issues

supporting people to self-efficacy in relation to their mental health conditions

providing supervision and management of offenders based on assessed risk

adapting responses to different special needs

responding to a range of different emergencies

consulting with senior staff and appropriate personnel

Required knowledge:

organisation’s code of conduct, code of ethics and duty of care

rights of offenders

common mental health disorders

relationship between mental health conditions and

substance abuse (comorbidity)

cognitive impairment

refugee status

trauma, torture, neglect and abuse, etc

symptoms and signs of common mental health issues and associated behaviours

mental health issues that contribute to offender behaviour

reasons for resistance to medication and management plans

cultural practices that may impact on mental health assessment and/or treatment

procedures, policies and requirements for reporting risks, behaviours and incidents involving offenders, including:

organisation’s reporting processes

organisation’s offender information sharing system

protective supervision and surveillance of offenders at risk of harm including:

suicide and self-harm prevention strategy

early intervention

relevant support programs within organisation

policy, regulatory, legislative and legal requirements including:

recommendations of the Royal Commission into Aboriginal deaths in custody

World Health Organisation recommendations on managing mentally ill and suicidal inmates

community treatment orders

guardianship board

conditions and treatment directions on probation and parole orders, etc

current issues facing offenders and existing services to address their needs and rights

Mental health conditions may include:

anxiety and depression disorders

psychoses

substance use disorders

self-harm

grief, loss and trauma

Interpersonal skills may include:

demonstrating:

compassion

empathy

using:

active listening

open/closed questioning

culturally safe interaction

motivational interaction

solution-focussed approaches

Appropriate services may include:

psychologists/counsellors

psychiatrists

medical officers

cultural consultants

nurses

community support services that are provided:

online

face-to-face

via telephone

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Maintain knowledge of common mental health conditions. 
Recognise symptoms of mental health conditions. 
Understand the relationship between mental health conditions and offending behaviour. 
Listen and respond appropriately to people in a non-judgemental manner. 
Communicate and build rapport with people with mental health problems/conditions. 
Use interpersonal skills while working with people experiencing mental health conditions. 
Manage behaviours associated with mental health conditions in consultation with appropriate professionals. 
Assist offenders with mental health conditions towards responsibility and selfadvocacy. 
Establish and maintain networks with internal and external mental health service providers as required by organisation. 
Monitor and report behavioural changes of people with mental health conditions. 
Refer people with mental health conditions to appropriate services. 
Maintain support of people with mental health conditions in line with organisational policy and procedures. 

Forms

Assessment Cover Sheet

CSCOFM310 - Provide responsible care to people with a mental health problem and or condition
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CSCOFM310 - Provide responsible care to people with a mental health problem and or condition

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: