Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CSCORG009 Mapping and Delivery Guide
Report to a formal inquiry

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CSCORG009 - Report to a formal inquiry
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to prepare and present information verbally and in written format to a formal inquiry.This unit applies to those working in a correctional services role in the custodial or community context. This unit has been designed to allow significant contextualisation in recognition of the very wide range of requirements and structures of a formal inquiry in this industry. Inquiries may be for internal management purposes and may have a statutory and legal basis. The degree of formality and the procedures required to be followed will be determined by the terms of reference, practices, location and legislative or statutory requirements, and purposes of inquiries conducted as part of the candidate’s duties.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to reporting information.Those undertaking this unit work autonomously drawing upon support from a range of established resources. The role requires strong analysis and communication skills. No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when reporting to a formal inquiry, including coping with difficulties, irregularities and breakdowns in routine.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Organisational administration and management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare information
  • Determine the purpose and terms of formal inquiries and consider these in the selection of information to ensure relevance.
  • Use a range of reliable and authorised sources of information in compiling reports.
  • Collect and verify all relevant information for currency and accuracy.
  • Identify and notify people required as witnesses or to provide evidence, of the inquiry and their need to attend.
       
Element: Present information
  • Follow the procedures and directions of the inquiry precisely and accurately.
  • Present information in a format that complies with rules of evidence and the purpose and terms of reference of the inquiry.
  • Present information that is clear, specific, relevant and factual.
  • Ensure personal presentation, manner and language are consistent with the protocol of a formal inquiry.
  • Use correct forms of address and observe formal protocol.
       
Element: Review and report
  • Check draft reports, remove all unnecessary material and edit content to meet the standards of the inquiry.
  • Check that reports contain all relevant and valid information and are factual, complete and objective.
  • Make recommendations that are unambiguous, and consistent with the evidence and the constraints.
  • Use language style and presentation appropriate for a formal legal document.
  • Provide reports using the range of technology and media suitable and recommended for the context.
       
Element: Prepare information
  • Determine the purpose and terms of formal inquiries and consider these in the selection of information to ensure relevance.
  • Use a range of reliable and authorised sources of information in compiling reports.
  • Collect and verify all relevant information for currency and accuracy.
  • Identify and notify people required as witnesses or to provide evidence, of the inquiry and their need to attend.
       
Element: Present information
  • Follow the procedures and directions of the inquiry precisely and accurately.
  • Present information in a format that complies with rules of evidence and the purpose and terms of reference of the inquiry.
  • Present information that is clear, specific, relevant and factual.
  • Ensure personal presentation, manner and language are consistent with the protocol of a formal inquiry.
  • Use correct forms of address and observe formal protocol.
       
Element: Review and report
  • Check draft reports, remove all unnecessary material and edit content to meet the standards of the inquiry.
  • Check that reports contain all relevant and valid information and are factual, complete and objective.
  • Make recommendations that are unambiguous, and consistent with the evidence and the constraints.
  • Use language style and presentation appropriate for a formal legal document.
  • Provide reports using the range of technology and media suitable and recommended for the context.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare information

1.1 Determine the purpose and terms of formal inquiries and consider these in the selection of information to ensure relevance.

1.2 Use a range of reliable and authorised sources of information in compiling reports.

1.3 Collect and verify all relevant information for currency and accuracy.

1.4 Identify and notify people required as witnesses or to provide evidence, of the inquiry and their need to attend.

2. Present information

2.1 Follow the procedures and directions of the inquiry precisely and accurately.

2.2 Present information in a format that complies with rules of evidence and the purpose and terms of reference of the inquiry.

2.3 Present information that is clear, specific, relevant and factual.

2.4 Ensure personal presentation, manner and language are consistent with the protocol of a formal inquiry.

2.5 Use correct forms of address and observe formal protocol.

3. Review and report

3.1 Check draft reports, remove all unnecessary material and edit content to meet the standards of the inquiry.

3.2 Check that reports contain all relevant and valid information and are factual, complete and objective.

3.3 Make recommendations that are unambiguous, and consistent with the evidence and the constraints.

3.4 Use language style and presentation appropriate for a formal legal document.

3.5 Provide reports using the range of technology and media suitable and recommended for the context.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

applying appropriate written and oral communication techniques to workplace situations

researching and analysing information and extracting the important points

reading and summarising complex legal documents

checking and confirming with reliable sources inside and outside the organisation the accuracy and relevance of information

sorting information into a logical pattern and determining the relevance and priority of the information

making conclusions that are clearly based on the information

providing information in the correct format, language and form required by the judicial agency and consistent with the organisation’s reporting standards

presenting written material in the range of media used in the workplace, including information technology software (i.e. word processing packages)

recognising the urgency and high risk components of specific reports

handling and storing information securely and safely

using the organisation’s information management system

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies, procedures, guidelines and practices regarding interviewing and recording

organisation’s environmental and sustainability practices

protocols and procedures for communicating in writing with others

types of reports required in the justice system for the management of offenders

sentencing conditions and requirements, including compliance and breaches of conditions

reporting requirements

rules of evidence

security of information, freedom of information and confidentiality of information

relevant cultural practices within the organisation and community

identification of discriminative language

technical and professional language used in the government and community safety sectors

legislation and statutory obligations of reporting in your state or territory justice system, including legal requirements of your role and responsibilities

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Prepare information

1.1 Determine the purpose and terms of formal inquiries and consider these in the selection of information to ensure relevance.

1.2 Use a range of reliable and authorised sources of information in compiling reports.

1.3 Collect and verify all relevant information for currency and accuracy.

1.4 Identify and notify people required as witnesses or to provide evidence, of the inquiry and their need to attend.

2. Present information

2.1 Follow the procedures and directions of the inquiry precisely and accurately.

2.2 Present information in a format that complies with rules of evidence and the purpose and terms of reference of the inquiry.

2.3 Present information that is clear, specific, relevant and factual.

2.4 Ensure personal presentation, manner and language are consistent with the protocol of a formal inquiry.

2.5 Use correct forms of address and observe formal protocol.

3. Review and report

3.1 Check draft reports, remove all unnecessary material and edit content to meet the standards of the inquiry.

3.2 Check that reports contain all relevant and valid information and are factual, complete and objective.

3.3 Make recommendations that are unambiguous, and consistent with the evidence and the constraints.

3.4 Use language style and presentation appropriate for a formal legal document.

3.5 Provide reports using the range of technology and media suitable and recommended for the context.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine the purpose and terms of formal inquiries and consider these in the selection of information to ensure relevance. 
Use a range of reliable and authorised sources of information in compiling reports. 
Collect and verify all relevant information for currency and accuracy. 
Identify and notify people required as witnesses or to provide evidence, of the inquiry and their need to attend. 
Follow the procedures and directions of the inquiry precisely and accurately. 
Present information in a format that complies with rules of evidence and the purpose and terms of reference of the inquiry. 
Present information that is clear, specific, relevant and factual. 
Ensure personal presentation, manner and language are consistent with the protocol of a formal inquiry. 
Use correct forms of address and observe formal protocol. 
Check draft reports, remove all unnecessary material and edit content to meet the standards of the inquiry. 
Check that reports contain all relevant and valid information and are factual, complete and objective. 
Make recommendations that are unambiguous, and consistent with the evidence and the constraints. 
Use language style and presentation appropriate for a formal legal document. 
Provide reports using the range of technology and media suitable and recommended for the context. 
Determine the purpose and terms of formal inquiries and consider these in the selection of information to ensure relevance. 
Use a range of reliable and authorised sources of information in compiling reports. 
Collect and verify all relevant information for currency and accuracy. 
Identify and notify people required as witnesses or to provide evidence, of the inquiry and their need to attend. 
Follow the procedures and directions of the inquiry precisely and accurately. 
Present information in a format that complies with rules of evidence and the purpose and terms of reference of the inquiry. 
Present information that is clear, specific, relevant and factual. 
Ensure personal presentation, manner and language are consistent with the protocol of a formal inquiry. 
Use correct forms of address and observe formal protocol. 
Check draft reports, remove all unnecessary material and edit content to meet the standards of the inquiry. 
Check that reports contain all relevant and valid information and are factual, complete and objective. 
Make recommendations that are unambiguous, and consistent with the evidence and the constraints. 
Use language style and presentation appropriate for a formal legal document. 
Provide reports using the range of technology and media suitable and recommended for the context. 

Forms

Assessment Cover Sheet

CSCORG009 - Report to a formal inquiry
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CSCORG009 - Report to a formal inquiry

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: