Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CSCSAS018 Mapping and Delivery Guide
Plan responses to incidents that jeopardise safety and security

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CSCSAS018 - Plan responses to incidents that jeopardise safety and security
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to determine strategies for agreed resolutions, plan and negotiate with support services, monitor plans in incidents and provide support and leadership to teams.This unit applies to those working in a leadership role within correctional services. The unit has been designed for significant contextualisation to allow for a wide range of industry environments and work roles and responsibilities, including those in which this function is part of a generic operational role and those in which this is a specialist service function.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to responding to incidents.Those undertaking this unit work autonomously drawing upon support from a broad range of sources to complete moderately sophisticated tasks. The role requires critical thinking, organisation and communication skills. No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Valid assessment of this unit requires a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for planning effective processes for emergency responses to incidents that jeopardise safety and security as part of a coordinated team, including coping with difficulties, irregularities and changes to routine.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field Safety and security
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine strategies for agreed resolutions
  • Gather information on the incident from a range of sources.
  • Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies.
  • Determine immediate and long-term objectives and assess these against resources and priorities.
  • Apply a range of communication techniques to make and maintain contact with key people.
  • Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions.
  • Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks.
  • Confirm areas of agreement and re-assess points of disagreement to establish a common positive position.
       
Element: Plan and negotiate support services
  • Assess the need for support services in terms of the situational analysis and determined strategies and priorities.
  • Negotiate resources of support services according to established procedures, protocols and availability.
  • Provide information on strategies to support services and establish communication protocols and channels.
  • Delegate roles and responsibilities according to expertise and resources.
       
Element: Monitor plans in incidents
  • Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order.
  • Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures.
  • Ensure that responses and emergency action give priority to the protection of individuals from harm.
  • Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks.
  • Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses.
  • Provide accurate and clear reports to the appropriate authority promptly.
  • Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately.
       
Element: Provide support and leadership to teams
  • Allocate roles and responsibilities taking into account the skills and contribution of team members.
  • Provide clear, accurate and relevant information, guidance and support to meet individual needs.
  • Make positive use of conflict to enhance individual growth and relationships.
  • Provide immediate feedback on performance in a constructive and developmental way.
  • Actively encourage team members to provide ideas and feedback.
  • Take directions and action that maintain safety and protection of team members at all times.
       
Element: Determine strategies for agreed resolutions
  • Gather information on the incident from a range of sources.
  • Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies.
  • Determine immediate and long-term objectives and assess these against resources and priorities.
  • Apply a range of communication techniques to make and maintain contact with key people.
  • Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions.
  • Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks.
  • Confirm areas of agreement and re-assess points of disagreement to establish a common positive position.
       
Element: Plan and negotiate support services
  • Assess the need for support services in terms of the situational analysis and determined strategies and priorities.
  • Negotiate resources of support services according to established procedures, protocols and availability.
  • Provide information on strategies to support services and establish communication protocols and channels.
  • Delegate roles and responsibilities according to expertise and resources.
       
Element: Monitor plans in incidents
  • Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order.
  • Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures.
  • Ensure that responses and emergency action give priority to the protection of individuals from harm.
  • Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks.
  • Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses.
  • Provide accurate and clear reports to the appropriate authority promptly.
  • Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately.
       
Element: Provide support and leadership to teams
  • Allocate roles and responsibilities taking into account the skills and contribution of team members.
  • Provide clear, accurate and relevant information, guidance and support to meet individual needs.
  • Make positive use of conflict to enhance individual growth and relationships.
  • Provide immediate feedback on performance in a constructive and developmental way.
  • Actively encourage team members to provide ideas and feedback.
  • Take directions and action that maintain safety and protection of team members at all times.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Determine strategies for agreed resolutions

1.1 Gather information on the incident from a range of sources.

1.2 Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies.

1.3 Determine immediate and long-term objectives and assess these against resources and priorities.

1.4 Apply a range of communication techniques to make and maintain contact with key people.

1.5 Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions.

1.6 Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks.

1.7 Confirm areas of agreement and re-assess points of disagreement to establish a common positive position.

2. Plan and negotiate support services

2.1 Assess the need for support services in terms of the situational analysis and determined strategies and priorities.

2.2 Negotiate resources of support services according to established procedures, protocols and availability.

2.3 Provide information on strategies to support services and establish communication protocols and channels.

2.4 Delegate roles and responsibilities according to expertise and resources.

3. Monitor plans in incidents

3.1 Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order.

3.2 Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures.

3.3 Ensure that responses and emergency action give priority to the protection of individuals from harm.

3.4 Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks.

3.5 Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses.

3.6 Provide accurate and clear reports to the appropriate authority promptly.

3.7 Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately.

4. Provide support and leadership to teams

4.1 Allocate roles and responsibilities taking into account the skills and contribution of team members.

4.2 Provide clear, accurate and relevant information, guidance and support to meet individual needs.

4.3 Make positive use of conflict to enhance individual growth and relationships.

4.4 Provide immediate feedback on performance in a constructive and developmental way.

4.5 Actively encourage team members to provide ideas and feedback.

4.6 Take directions and action that maintain safety and protection of team members at all times.

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

researching and analysing developments in security systems and practices

managing effective outcomes using strategic planning, team leadership and situational analysis

managing and coordinating a complex team of operational and specialist staff

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s policies and procedures related to control and surveillance, safety and preventing and responding to incidents

organisational management and accountability systems

teamwork principles and strategies

organisation's culture and values and impact on behaviour and response

principles of force and reaction to force

effective communication

organisation’s reporting procedures and practices including environmental and sustainability practices

guidelines for use of equipment and technology

duty of care code of conduct

emergency and response equipment

management principles

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Determine strategies for agreed resolutions

1.1 Gather information on the incident from a range of sources.

1.2 Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies.

1.3 Determine immediate and long-term objectives and assess these against resources and priorities.

1.4 Apply a range of communication techniques to make and maintain contact with key people.

1.5 Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions.

1.6 Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks.

1.7 Confirm areas of agreement and re-assess points of disagreement to establish a common positive position.

2. Plan and negotiate support services

2.1 Assess the need for support services in terms of the situational analysis and determined strategies and priorities.

2.2 Negotiate resources of support services according to established procedures, protocols and availability.

2.3 Provide information on strategies to support services and establish communication protocols and channels.

2.4 Delegate roles and responsibilities according to expertise and resources.

3. Monitor plans in incidents

3.1 Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order.

3.2 Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures.

3.3 Ensure that responses and emergency action give priority to the protection of individuals from harm.

3.4 Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks.

3.5 Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses.

3.6 Provide accurate and clear reports to the appropriate authority promptly.

3.7 Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately.

4. Provide support and leadership to teams

4.1 Allocate roles and responsibilities taking into account the skills and contribution of team members.

4.2 Provide clear, accurate and relevant information, guidance and support to meet individual needs.

4.3 Make positive use of conflict to enhance individual growth and relationships.

4.4 Provide immediate feedback on performance in a constructive and developmental way.

4.5 Actively encourage team members to provide ideas and feedback.

4.6 Take directions and action that maintain safety and protection of team members at all times.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Gather information on the incident from a range of sources. 
Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies. 
Determine immediate and long-term objectives and assess these against resources and priorities. 
Apply a range of communication techniques to make and maintain contact with key people. 
Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions. 
Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks. 
Confirm areas of agreement and re-assess points of disagreement to establish a common positive position. 
Assess the need for support services in terms of the situational analysis and determined strategies and priorities. 
Negotiate resources of support services according to established procedures, protocols and availability. 
Provide information on strategies to support services and establish communication protocols and channels. 
Delegate roles and responsibilities according to expertise and resources. 
Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order. 
Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures. 
Ensure that responses and emergency action give priority to the protection of individuals from harm. 
Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks. 
Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses. 
Provide accurate and clear reports to the appropriate authority promptly. 
Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately. 
Allocate roles and responsibilities taking into account the skills and contribution of team members. 
Provide clear, accurate and relevant information, guidance and support to meet individual needs. 
Make positive use of conflict to enhance individual growth and relationships. 
Provide immediate feedback on performance in a constructive and developmental way. 
Actively encourage team members to provide ideas and feedback. 
Take directions and action that maintain safety and protection of team members at all times. 
Gather information on the incident from a range of sources. 
Analyse all aspects of incident to determine degree of hazard, priorities, optional outcomes and appropriate strategies. 
Determine immediate and long-term objectives and assess these against resources and priorities. 
Apply a range of communication techniques to make and maintain contact with key people. 
Provide clear and factual information to enable an honest and realistic assessment of the interests of key people and their positions. 
Develop clear options for resolving the conflict, determine their likely consequences, and analyse the associated benefits and risks. 
Confirm areas of agreement and re-assess points of disagreement to establish a common positive position. 
Assess the need for support services in terms of the situational analysis and determined strategies and priorities. 
Negotiate resources of support services according to established procedures, protocols and availability. 
Provide information on strategies to support services and establish communication protocols and channels. 
Delegate roles and responsibilities according to expertise and resources. 
Assess incident for degree of risk and determine response to reduce and remove the impact of the incident, minimise risk, preserve the safety and security of all involved and restore order. 
Take action to prevent the escalation of incident that is appropriate to the circumstances and agreed procedures. 
Ensure that responses and emergency action give priority to the protection of individuals from harm. 
Anticipate individual responses to action and stress, evaluate reactions and allocate support at the level required to minimise risks. 
Ensure that guidelines for force used for the restoration of control and the maintenance of security result in humane and least-restrictive responses. 
Provide accurate and clear reports to the appropriate authority promptly. 
Undertake review, evaluation and analysis of incident and organisational response to it, and report recommendations to the appropriate authority promptly and accurately. 
Allocate roles and responsibilities taking into account the skills and contribution of team members. 
Provide clear, accurate and relevant information, guidance and support to meet individual needs. 
Make positive use of conflict to enhance individual growth and relationships. 
Provide immediate feedback on performance in a constructive and developmental way. 
Actively encourage team members to provide ideas and feedback. 
Take directions and action that maintain safety and protection of team members at all times. 

Forms

Assessment Cover Sheet

CSCSAS018 - Plan responses to incidents that jeopardise safety and security
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CSCSAS018 - Plan responses to incidents that jeopardise safety and security

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: