Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CUAIND403 Mapping and Delivery Guide
Communicate effectively with arts professionals

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CUAIND403 - Communicate effectively with arts professionals
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to communicate effectively with a range of arts professionals about cultural and business activities.It applies to individuals who apply well developed interpersonal and communication skills working as practitioners, administrators or managers. They could be working in the public or private sector in contexts such as community projects, exhibitions, events or festivals. They work under limited supervision.No licensing, legislative or certification conditions apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in creative arts industry environments. The assessment environment must include access to:

information relating to arts organisations and arts professionals

relevant people.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational educational and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine communication requirements
  • Consult with relevantpersonnel to identify arts professionals with whom communication is needed
  • Clarify type of information needed from perspective of both parties
  • Gather information to support communication process
       
Element: Exchange information with arts professionals
  • Organise mutually convenient interactions with arts professionals
  • Communicate purpose and expected outcomes of interactions with arts professionals
  • Present information in formats appropriate to situations and within required timeframes
  • Seek information from arts professionals to meet their identified needs within required timeframes
  • Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication
  • Identify and act on potential barriers to effectivecommunication with arts professionals
       
Element: Establish and maintain professional relationships
  • Establish honest and supportive relationships between own organisation and arts professionals
  • Develop trust and respect in business relationships using effective communication
  • Identify and use opportunities to maintain regular contact with arts professionals
  • Find and use information necessary to maintain sound business relationships
  • Fulfil agreements within scope of individual responsibility
  • Foster relationships using regular contact and effective interpersonal and communication styles
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine communication requirements

1.1 Consult with relevantpersonnel to identify arts professionals with whom communication is needed

1.2 Clarify type of information needed from perspective of both parties

1.3 Gather information to support communication process

2. Exchange information with arts professionals

2.1 Organise mutually convenient interactions with arts professionals

2.2 Communicate purpose and expected outcomes of interactions with arts professionals

2.3 Present information in formats appropriate to situations and within required timeframes

2.4 Seek information from arts professionals to meet their identified needs within required timeframes

2.5 Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication

2.6 Identify and act on potential barriers to effectivecommunication with arts professionals

3. Establish and maintain professional relationships

3.1 Establish honest and supportive relationships between own organisation and arts professionals

3.2 Develop trust and respect in business relationships using effective communication

3.3 Identify and use opportunities to maintain regular contact with arts professionals

3.4 Find and use information necessary to maintain sound business relationships

3.5 Fulfil agreements within scope of individual responsibility

3.6 Foster relationships using regular contact and effective interpersonal and communication styles

Evidence of the ability to:

identify information requirements for communication with arts professionals

manage communication processes and interactions in cooperation with arts professionals

present information within timeframes

use effective interpersonal and communication skills to develop and maintain business and cultural relationships.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

clarify different roles of arts professionals and how they relate to a range of arts organisations

outline the range of different contexts in which arts professionals operate

discuss typical communication requirements between arts organisations and arts professionals

explain principles and techniques for effective communication and networking

identify sources of information about arts organisations and arts professionals.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine communication requirements

1.1 Consult with relevantpersonnel to identify arts professionals with whom communication is needed

1.2 Clarify type of information needed from perspective of both parties

1.3 Gather information to support communication process

2. Exchange information with arts professionals

2.1 Organise mutually convenient interactions with arts professionals

2.2 Communicate purpose and expected outcomes of interactions with arts professionals

2.3 Present information in formats appropriate to situations and within required timeframes

2.4 Seek information from arts professionals to meet their identified needs within required timeframes

2.5 Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication

2.6 Identify and act on potential barriers to effectivecommunication with arts professionals

3. Establish and maintain professional relationships

3.1 Establish honest and supportive relationships between own organisation and arts professionals

3.2 Develop trust and respect in business relationships using effective communication

3.3 Identify and use opportunities to maintain regular contact with arts professionals

3.4 Find and use information necessary to maintain sound business relationships

3.5 Fulfil agreements within scope of individual responsibility

3.6 Foster relationships using regular contact and effective interpersonal and communication styles

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Consult with relevantpersonnel to identify arts professionals with whom communication is needed 
Clarify type of information needed from perspective of both parties 
Gather information to support communication process 
Organise mutually convenient interactions with arts professionals 
Communicate purpose and expected outcomes of interactions with arts professionals 
Present information in formats appropriate to situations and within required timeframes 
Seek information from arts professionals to meet their identified needs within required timeframes 
Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication 
Identify and act on potential barriers to effectivecommunication with arts professionals 
Establish honest and supportive relationships between own organisation and arts professionals 
Develop trust and respect in business relationships using effective communication 
Identify and use opportunities to maintain regular contact with arts professionals 
Find and use information necessary to maintain sound business relationships 
Fulfil agreements within scope of individual responsibility 
Foster relationships using regular contact and effective interpersonal and communication styles 

Forms

Assessment Cover Sheet

CUAIND403 - Communicate effectively with arts professionals
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CUAIND403 - Communicate effectively with arts professionals

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: