Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CULDMT301A Mapping and Delivery Guide
Provide multimedia support

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency CULDMT301A - Provide multimedia support
Description This unit describes the performance outcomes, skills and knowledge required to use a range of multimedia equipment and programs at a non-specialist level.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to individuals working in any industry context requiring a general understanding of different multimedia equipment and software applications. The unit is general and introductory in nature and does not include detailed operational knowledge of technologies required by information technology (IT) or multimedia specialists.At this level, work is usually undertaken under supervision or within the context of established guidelines, though some autonomy and judgement can be expected within established parameters.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Use multimedia equipment and programs
  • Select appropriate multimedia equipment and programs for a given purpose
  • Identify work health and safety (WHS) issues associated with multimedia and take appropriate action to prevent injury or accident
  • Set up and operate multimedia equipment and programs according to organisational procedures
  • Use general features and functions of multimedia equipment
  • Assist customers and colleagues to use multimedia equipment and programs safely and according to organisational procedures
       
Element: Maintain multimedia equipment and programs
  • Identify and correct minor operational faults according to organisational procedures
  • Implement routine preventive maintenance, including making arrangement for repairs
  • Identify situations where specialist assistance is required and take appropriate action
       
Element: Report on use of multimedia equipment and programs
  • Gather information from colleagues and customers on problems with the use of current multimedia equipment and programs
  • Source and assess information on available multimedia equipment and programs, products and services based on feedback and intended use
  • Make recommendations for the purchase of new or replacement items where appropriate
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

use current multimedia equipment and programs

assist others to use multimedia equipment and programs

correct minor operational faults

report on the use of multimedia equipment and programs and make recommendations for upgrading.

Context of and specific resources for assessment

Assessment must ensure access to:

a current range of multimedia equipment and programs and associated software applications

audiovisual equipment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance

direct observation or verified evidence of the candidate using multimedia equipment and programs

verbal or written questioning to assess knowledge of work health and safety issues and equipment and program features.

Assessment methods should closely reflect workplace demands and the needs of particular client groups (consider the requirements of different age groups, clients with English as a second language, clients with disabilities, remote library users, etc.).

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

BSBOHS301B Apply knowledge of OHS legislation in the workplace.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication and teamwork skills to:

assist others to operate equipment or programs

seek assistance from multimedia specialists

work collaboratively with colleagues

initiative and enterprise skills to develop recommendations regarding multimedia equipment and programs

literacy skills to:

follow online help instructions

interpret equipment information manuals

problem-solving skills to identify and rectify routine operational problems with multimedia equipment

research skills to seek information on available equipment and programs

self-management skills to:

prioritise work tasks and meet deadlines

follow workplace procedures

technology skills to:

set up multimedia equipment and programs

use the general features of commonly used equipment and programs.

Required knowledge

range of current multimedia options relevant to the work context at a generalist level

features and general operating functions of different multimedia options

common faults and ways of rectifying these in multimedia equipment and programs used

scope of repair and maintenance activities that can be undertaken without specialist assistance

sources of information on multimedia equipment and programs

conditions of current licences and equipment maintenance agreements.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Multimedia equipment and programs are constantly changing, and the range used will depend on the workplace and may include both hardware and software:

audio technologies, such as:

amplifiers

CDs

microphones

podcasts

CD burners

computer games

current and emerging web technologies

data projectors

digital and satellite television technologies

digital cameras

gaming consoles

high definition and 3-D televisions

interactive whiteboards

online media technologies, such as laser shows

personal computers, laptops, hand-held devices and organisers

scanners

set-top boxes

software programs

video technologies, such as DVDs.

Work health and safety issues may relate to:

electrical and fire safety

ergonomic working arrangements in relation to furniture and equipment

safe manual-handling practices

safe storage of chemicals and harmful substances

use of personal protective equipment (PPE)

use of mechanical aids, such as:

automated systems

lifts

trolleys.

General features and functions of multimedia equipment are:

accessible to general users without a high level of specialist knowledge

frequently used by non-specialists.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Select appropriate multimedia equipment and programs for a given purpose 
Identify work health and safety (WHS) issues associated with multimedia and take appropriate action to prevent injury or accident 
Set up and operate multimedia equipment and programs according to organisational procedures 
Use general features and functions of multimedia equipment 
Assist customers and colleagues to use multimedia equipment and programs safely and according to organisational procedures 
Identify and correct minor operational faults according to organisational procedures 
Implement routine preventive maintenance, including making arrangement for repairs 
Identify situations where specialist assistance is required and take appropriate action 
Gather information from colleagues and customers on problems with the use of current multimedia equipment and programs 
Source and assess information on available multimedia equipment and programs, products and services based on feedback and intended use 
Make recommendations for the purchase of new or replacement items where appropriate 

Forms

Assessment Cover Sheet

CULDMT301A - Provide multimedia support
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CULDMT301A - Provide multimedia support

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: