Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

DEFCH001B Mapping and Delivery Guide
Provide pastoral care

Version 1.0
Issue Date: July 2018


Qualification -
Unit of Competency DEFCH001B - Provide pastoral care
Description This unit covers the competency required to provide pastoral care and counsel to members of an organisation.Chaplains are required to be religious leaders immersed in the practices of their accredited faith group and to operate within a spiritual framework. This includes the provision of spiritual advice and support on a day-to-day basis to members of the organisation and their family members.This competency is required by all Defence chaplains.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application As agreed in the creation of this Training Package, applications for units transferred from the PUA00 Public Safety Training Package will be developed as part of continuous improvement plans, and taking into account the change in Unit of Competency format as detailed in templates for Streamlined Training Packages.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Encourage spiritual formation in the organisation
  • Mental, emotional and spiritual well-being of the organisation community is monitored and documented.
  • Frameworks for responding to crises are provided in accordance with organisational requirements.
  • Opportunities for the organisation community to deepen spiritual awareness are provided.
  • Spiritual quests of the organisation community are attended to.
       
Element: Provide supportive networks
  • Information on availability of chaplaincy and other pastoral services is provided to the organisation and organisation members.
  • Pastoral care and welfare programs are implemented in accordance with organisational requirements.
  • Collaborative relationships with local clergy are established.
  • Family members are supported in their home in accordance with organisational requirements.
  • Liaison with support agencies is undertaken and maintained.
       
Element: Administer the pastoral care of the organisation
  • The specific needs of organisation members are determined through consultation.
  • An appropriate program is developed in liaison with the organisation members and coordinating authority.
  • Pastoral care is provided for organisation members in accordance with organisational requirements.
  • Pastoral support to organisational members in their work, home and leisure environments is provided in accordance with organisational requirements.
  • Pastoral support is provided to family members in crisis in accordance with organisational requirements.
  • Pastoral issues and trends are reported in accordance with organisational requirements.
       
Element: Counsel organisation members and their families
  • Assessment of the organisation’s members seeking counsel is conducted in accordance with organisational requirements.
  • Relationship is established and maintained with community members.
  • Pastoral counselling is conducted in accordance with organisational requirements.
  • Community members are referred to appropriate agencies in accordance with organisational requirements.
  • Post trauma pastoral care programs are implemented as required.
       
Element: Maintain records
  • Pastoral care and counselling proceedings are documented in accordance with organisational policy.
  • Records are maintained in accordance with organisational requirements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to meet denominational or multi-faith requirements and to facilitate the spiritual formation of the organisation

It is essential that competency in this unit is demonstrated through the provision of pastoral care in a caring, non-intrusive and non-judgemental manner

Consistency in performance

Competency should be demonstrated over time in a range of actual and/or simulated pastoral care contexts to ensure competency is demonstrated in a full range of pastoral care, support and counselling activities

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or in a simulated work environment.

When assessing this unit consideration should be given to limitations placed on the provision of pastoral care due to specific organisational policies.

Specific resources for assessment

There are no special resource requirements for this unit


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

meet denominational or multi-faith requirements

communication skills including the capacity to:

read and interpret spoken and written texts which include abstract ideas and symbolism

present abstract and symbolic ideas to groups and individuals

take part in and facilitate interpersonal exchanges with groups and individuals, selecting language style suitable to audience and context for the purpose of establishing, maintaining and developing relationships, exploring issues and or problem solving

actively listen, summarise and clarify ideas

provide positive and empathetic feedback

use a variety of verbal and non-verbal communication techniques including body language, language style and gesture

follow instructions and report information

organisational

planning

counselling

facilitate small group discussion

liaison

analytical and evaluation

retain professionalism under duress

encourage members of faith group

Required Knowledge

world religions together with associated religious beliefs and practices

denominational doctrines, worship and practices

principles of chaplaincy care

relevant organisational processes and protocols

relevant records maintenance requirements

relevant support agencies

code of behaviour

organisation guidelines and standards for privacy, confidentiality, defamation, duty of care

professional codes of practice

ethical standards

verbal and non-verbal communication techniques including body language, language style, active listening, questioning

composition of faith group

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Organisations may include:

Australian Defence Force

Police forces

Fire services

Emergency services

Organisational requirements may include:

Legislation

Policies

Procedures

Practices

Standards

Conventions

Denominational or multifaith requirements

Goals, objectives, plans, systems and processes

Access, equity and diversity principles and practices

Quality and continuous improvement processes and standards

Ethical standards

Performance plans

Defined resource parameters

Pastoral care may include:

Maintenance of the spiritual well-being of the individual

Conduct of religious observances and activities

Provision of support services

Provision of pastoral advice

Pastoral counselling

Management of a chapel

Pastoral counselling may include:

Relationship

Family/domestic situations

Professional

Career

Denominational

Ecumenical

Vocational

Multifaith

Secular contexts

Appropriate agencies may include:

Welfare agencies

Legal agencies

Financial agencies

Government departments

Records to be maintained may include:

Ecclesiastical records required by legislation or faith group

Specific records that are required by the organisation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Mental, emotional and spiritual well-being of the organisation community is monitored and documented. 
Frameworks for responding to crises are provided in accordance with organisational requirements. 
Opportunities for the organisation community to deepen spiritual awareness are provided. 
Spiritual quests of the organisation community are attended to. 
Information on availability of chaplaincy and other pastoral services is provided to the organisation and organisation members. 
Pastoral care and welfare programs are implemented in accordance with organisational requirements. 
Collaborative relationships with local clergy are established. 
Family members are supported in their home in accordance with organisational requirements. 
Liaison with support agencies is undertaken and maintained. 
The specific needs of organisation members are determined through consultation. 
An appropriate program is developed in liaison with the organisation members and coordinating authority. 
Pastoral care is provided for organisation members in accordance with organisational requirements. 
Pastoral support to organisational members in their work, home and leisure environments is provided in accordance with organisational requirements. 
Pastoral support is provided to family members in crisis in accordance with organisational requirements. 
Pastoral issues and trends are reported in accordance with organisational requirements. 
Assessment of the organisation’s members seeking counsel is conducted in accordance with organisational requirements. 
Relationship is established and maintained with community members. 
Pastoral counselling is conducted in accordance with organisational requirements. 
Community members are referred to appropriate agencies in accordance with organisational requirements. 
Post trauma pastoral care programs are implemented as required. 
Pastoral care and counselling proceedings are documented in accordance with organisational policy. 
Records are maintained in accordance with organisational requirements. 

Forms

Assessment Cover Sheet

DEFCH001B - Provide pastoral care
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

DEFCH001B - Provide pastoral care

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: