Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

DEFCMM005 Mapping and Delivery Guide
Transmit and receive messages via voice systems

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency DEFCMM005 - Transmit and receive messages via voice systems
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills required to process, transmit and receive messages via voice systems within Defence communications workplaces.This unit was developed for communications and information systems operators working within Defence but may be relevant to others who work in this field.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently and as part of a team, under direct and/or indirect supervision. They would perform routine tasks within specific communications environments while using discretion and judgement and taking responsibility for the quality of their outputs.No licensing, legislative or certification requirements apply to unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation, including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and PPE currently used in industry.

Prerequisites/co-requisites
Competency Field Communications
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for transmission
  • Select and configure equipment appropriate to the task.
  • Confirm serviceability of equipment and recognise and report any faults to supervisor.
  • Process voice messages.
       
Element: Transmit and receive messages
  • Transmit messages via voice communication systems.
  • Receive messages via voice communication systems.
       
Element: Prepare for transmission
  • Select and configure equipment appropriate to the task
       
Element: Confirm serviceability of equipment and recognise and report any faults to supervisor
       
Element: Process voice messages
       
Element: Transmit and receive messages
  • Transmit messages via voice communication systems
       
Element: Receive messages via voice communication systems
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and includes:

identifying basic equipment faults

operating communications equipment

preparing communications equipment

processing messages

observing correct voice procedures

maintaining security

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

basic communication procedures

basic radio propagation

classified material handling procedures

communications ancillary equipment

emission theory and control

message formats

OTAT/OTAR procedures

radiation hazard (RADHAZ) procedures and awareness

satellite communications systems terminology and basic operations

security procedures

task specific equipment configuration/operation

techniques for supporting others

work environment layout


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Select and configure equipment appropriate to the task. 
Confirm serviceability of equipment and recognise and report any faults to supervisor. 
Process voice messages. 
Transmit messages via voice communication systems. 
Receive messages via voice communication systems. 
Select and configure equipment appropriate to the task 
 
 
Transmit messages via voice communication systems 
 

Forms

Assessment Cover Sheet

DEFCMM005 - Transmit and receive messages via voice systems
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

DEFCMM005 - Transmit and receive messages via voice systems

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: