Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

DEFIN010A Mapping and Delivery Guide
Communicate in a surveillance environment

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency DEFIN010A - Communicate in a surveillance environment
Description This unit covers the competency required to effectively communicate in a surveillance team via portable and vehicle communications equipment.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit is applicable to workers within the intelligence environment.Application of this unit involves communication in a surveillance environment using a variety of communications equipment.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare the communications systems in a covert environment
  • Communication modes and equipment are identified and tested to ensure effective links within the communications net
  • Problems in the system are identified and addressed to maintain communication channels in a covert environment
       
Element: Use communication equipment and tools
  • Communication equipment is operated and maintained to ensure effective and efficient communications
  • Alternative communication procedures are identified and utilised
  • Communication equipment is used in a covert manner to assist operative/s to minimise the chance of exposure or compromise
       
Element: Communicate effectively in a covert environment
  • Clear, correct, concise, timely and relevant information is communicated
  • Accurate, timely and appropriate listening and response techniques are used to facilitate subsequent action and decision-making
  • Communications procedures are implemented in accordance with organisational policy
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Nil

Consistency in performance

Competency should be demonstrated in the workplace or in a simulated surveillance context.

Context of and specific resources for assessment

Context of assessment

Competency must be assessed over time in a range of workplace or simulated surveillance situations.

Specific resources for assessment

Access is required to:

communications equipment

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

apply a systematic process in organising and conducting a surveillance operation within limited time frames and resources

communicate effectively in writing, in particular provide clear comprehensive, accurate and chronologically sequenced written documentation

communicate effectively orally (listen, establish rapport, negotiate, manage conflict)

maintain and apply operational safety procedures and skills during a surveillance operation

make decisions and solve problems to accommodate contingencies during surveillance of subjects

use various modes of communication equipment, radio operation and transmission patterns and secure transmission limitations

Required Knowledge

attributes of various modes of communication, radio operation and transmission patterns and secure transmission limitations

correct interpretation of all applicable laws, policies and procedures

ethical practice, diversity and cultural issues

organisational work health and safety policies, procedures, guidelines and policy environments within which operations will be conducted

role and functions of other agencies who conduct surveillance

security issues and classifications

surveillance principles and the range of surveillance techniques

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Communication equipment may include:

Covert attachments

Encryption equipment

Mobile phones

Portable radio

Portable vehicle radio

Repeaters or any other communications device

Vehicle radio

Any equipment available in the operational circumstances

Alternative communication may include:

Use of hand signals

Information may include:

Description of persons, vehicles, places or objects

Intelligence and evidence obtained

Operational information

Operative actions

Subject movements and other events

Warnings to stakeholders

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Communication modes and equipment are identified and tested to ensure effective links within the communications net 
Problems in the system are identified and addressed to maintain communication channels in a covert environment 
Communication equipment is operated and maintained to ensure effective and efficient communications 
Alternative communication procedures are identified and utilised 
Communication equipment is used in a covert manner to assist operative/s to minimise the chance of exposure or compromise 
Clear, correct, concise, timely and relevant information is communicated 
Accurate, timely and appropriate listening and response techniques are used to facilitate subsequent action and decision-making 
Communications procedures are implemented in accordance with organisational policy 

Forms

Assessment Cover Sheet

DEFIN010A - Communicate in a surveillance environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

DEFIN010A - Communicate in a surveillance environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: