Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FSKLRG02 Mapping and Delivery Guide
Identify strategies to respond to basic workplace problems

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency FSKLRG02 - Identify strategies to respond to basic workplace problems
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to identify basic workplace problems and strategies to respond to the problems.The unit applies to individuals who need learning skills at Australian Core Skills Framework (ACSF) level 1 to undertake a vocational training pathway or workplace tasks.This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessment texts and tasks reflect those typically found in the workplace.

Advice and support is available.

Culturally appropriate processes and techniques suited to the language, literacy and numeracy capacity of individuals and the work being performed must be used.

Reasonable adjustments can be made to ensure equity in assessment for people with disabilities.

Assessors must satisfy NVR/AQTF assessor requirements, have sound knowledge of the ACSF and have demonstrable expertise in the vocational contextualisation and assessment of the core skill - learning.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify problems affecting own work
  • Identify a range of basic workplace problems
  • Select a potential basic workplace problem
  • Identify possible factors contributing to the problem
       
Element: Propose problem solving strategies
  • Identify strategies to respond to a selected workplace problem
  • Seek feedback from appropriate person
  • Respond to feedback as appropriate
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify problems affecting own work

1.1 Identify a range of basic workplace problems

1.2 Select a potential basic workplace problem

1.3 Identify possible factors contributing to the problem

2. Propose problem solving strategies

2.1 Identify strategies to respond to a selected workplace problem

2.1 Seek feedback from appropriate person

2.3 Respond to feedback as appropriate

Evidence of the ability to:

identify basic workplace problems

propose strategies to respond to basic workplace problems.

Note: Where a specific volume and/or frequency is not specified, evidence must be provided at least once.

Evidence of the following knowledge must be demonstrated:

strategies to respond to basic workplace problems

factors contributing to basic workplace problems

sources of appropriate advice/feedback.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify problems affecting own work

1.1 Identify a range of basic workplace problems

1.2 Select a potential basic workplace problem

1.3 Identify possible factors contributing to the problem

2. Propose problem solving strategies

2.1 Identify strategies to respond to a selected workplace problem

2.1 Seek feedback from appropriate person

2.3 Respond to feedback as appropriate

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify a range of basic workplace problems 
Select a potential basic workplace problem 
Identify possible factors contributing to the problem 
Identify strategies to respond to a selected workplace problem 
Seek feedback from appropriate person 
Respond to feedback as appropriate 

Forms

Assessment Cover Sheet

FSKLRG02 - Identify strategies to respond to basic workplace problems
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FSKLRG02 - Identify strategies to respond to basic workplace problems

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: