Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FSKOCM06 Mapping and Delivery Guide
Use oral communication skills to participate in workplace teams

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency FSKOCM06 - Use oral communication skills to participate in workplace teams
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to participate in and contribute to workplace teams, such as providing services and information, communicating workplace instructions and messages, negotiating, or participating in team meetings.This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 3 to undertake a vocational training pathway or workplace tasks.This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessment texts and tasks reflect those typically found in the workplace.

Individuals can access own familiar support resources.

Culturally appropriate processes and techniques suited to the language, literacy and numeracy capacity of individuals and the work being performed must be used.

Reasonable adjustments can be made to ensure equity in assessment for people with disabilities.

Assessors must satisfy NVR/AQTF assessor requirements, have sound knowledge of the ACSF and have demonstrable expertise in the vocational contextualisation and assessment of the core skill – oral communication.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan to interact in workplace teams
  • Identify purpose of interaction
  • Identify oral communication strategies to communicate effectively in a team
       
Element: Interact effectively in workplace teams
  • Use oral communication strategies
  • Use appropriate grammar, vocabulary and pronunciation
  • Use appropriate non-verbal communication
       
Element: Review own performance
  • Seek feedback on effectiveness of communication for team participation
  • Evaluate own performance to identify areas for improvement
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan to interact in workplace teams

1.1 Identify purpose of interaction

1.2 Identify oral communication strategies to communicate effectively in a team

2. Interact effectively in workplace teams

2.1 Use oral communication strategies

2.2 Use appropriate grammar, vocabulary and pronunciation

2.3 Use appropriate non-verbal communication

3. Review own performance

3.1 Seek feedback on effectiveness of communication for team participation

3.2 Evaluate own performance to identify areas for improvement

Evidence of the ability to:

participate in spoken exchanges to contribute to a workplace team

review own performance to identify areas for improvement.

Evidence must be collected using spoken exchanges typically found in the workplace.

Note: Where a specific volume and/or frequency is not specified, evidence must be provided at least once.

Evidence of the following knowledge must be demonstrated:

oral communication strategies to participate in workplace teams

non-verbal communication to participate in workplace teams

grammar, vocabulary and pronunciation to participate in workplace teams.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan to interact in workplace teams

1.1 Identify purpose of interaction

1.2 Identify oral communication strategies to communicate effectively in a team

2. Interact effectively in workplace teams

2.1 Use oral communication strategies

2.2 Use appropriate grammar, vocabulary and pronunciation

2.3 Use appropriate non-verbal communication

3. Review own performance

3.1 Seek feedback on effectiveness of communication for team participation

3.2 Evaluate own performance to identify areas for improvement

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify purpose of interaction 
Identify oral communication strategies to communicate effectively in a team 
Use oral communication strategies 
Use appropriate grammar, vocabulary and pronunciation 
Use appropriate non-verbal communication 
Seek feedback on effectiveness of communication for team participation 
Evaluate own performance to identify areas for improvement 

Forms

Assessment Cover Sheet

FSKOCM06 - Use oral communication skills to participate in workplace teams
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FSKOCM06 - Use oral communication skills to participate in workplace teams

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: