Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FWPCOT3236 Mapping and Delivery Guide
Coordinate stock control procedures

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency FWPCOT3236 - Coordinate stock control procedures
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the outcomes required to coordinate and review stock line operations, stock inventory levels, and stock security: to identify and rectify problems, and to implement ongoing solutions for smooth receipt and dispatch of products. Work is completed in a forest products factory setting.The unit applies to Customer Service/ Sales Assistant, Customer Service Officer, Timber Advisor. No licensing, legislative, regulatory, or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following resources must be made available:

computers, keyboards and printers

industry current software programs used to control stock

template stock control documents:

receipt and despatch orders

inventory reports

stock level reports

stock loss reports

quality deficiency reports

organisational policies and procedures for stock control, store and site security.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessor requirements

Assessors must:

hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Monitor stock control
  • Delegate product group recording to appropriate personnel.
  • Monitor stock levels and maintain at optimum level in line with organisational procedures.
  • Monitor stock re-order cycles and adjust to maintain consistent supply.
  • Analyse management inventory reports and where required take corrective action.
  • Notify buyers of stock levels in line with organisational procedures.
       
Element: Monitor receipt and despatch of products
  • Delegate receipt and despatch of products to appropriate personnel.
  • Ensure staff compliance with receipt and despatch procedures including documentation processes.
  • Coordinate distribution of products within organisation in line with organisational procedures.
  • Ensure incoming products and those for despatch are securely stored in designated location.
  • Report anomalies in quantity or quality of received products.
  • Inspect, assess and report stock damage and losses, against loss forecasts, and investigate unacceptable cases.
  • Provide advice to management on appropriate way of dealing with damaged stock.
       
Element: Monitor and maintain site security policies
  • Monitor effectiveness of site security procedures and provide feedback to management.
  • Advise staff of security procedures for stores and ensure compliance.
  • Advise management of requirements for security policy development and training.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Monitor stock control

1.1 Delegate product group recording to appropriate personnel.

1.2 Monitor stock levels and maintain at optimum level in line with organisational procedures.

1.3 Monitor stock re-order cycles and adjust to maintain consistent supply.

1.4 Analyse management inventory reports and where required take corrective action.

1.5 Notify buyers of stock levels in line with organisational procedures.

2. Monitor receipt and despatch of products

2.1 Delegate receipt and despatch of products to appropriate personnel.

2.2 Ensure staff compliance with receipt and despatch procedures including documentation processes.

2.3 Coordinate distribution of products within organisation in line with organisational procedures.

2.4 Ensure incoming products and those for despatch are securely stored in designated location.

2.5 Report anomalies in quantity or quality of received products.

2.6 Inspect, assess and report stock damage and losses, against loss forecasts, and investigate unacceptable cases.

2.7 Provide advice to management on appropriate way of dealing with damaged stock.

3. Monitor and maintain site security policies

3.1 Monitor effectiveness of site security procedures and provide feedback to management.

3.2 Advise staff of security procedures for stores and ensure compliance.

3.3 Advise management of requirements for security policy development and training.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit. If a specific volume or frequency is not stated below, then evidence must be provided that the following requirements have been performed on at least one occasion:

follow organisational policies and procedures relevant to co-ordinating stock control procedures

co-ordinate stock control procedures for a work site, including coordinating staff and inventory

implement site security procedures for the control of stock

Knowledge evidence

A person competent in this unit must be able to demonstrate knowledge of:

role boundaries and responsibilities of self, other stock control personnel and buyers for maintaining stock

typical product groups for forest product factories

principles of stock control:

rotation and replenishment

product life cycle and maximising the use of all stock

financial implications of stock level control

typical stock control processes:

recording incoming stock

recording and reporting discrepancies and quality deficiencies

recording stock levels

monitoring and maintaining quality of stock

monitoring and maintaining stock at optimum levels

maintaining security of stock

waste handling, sorting, disposal and recycling

organisational stock reorder cycles

internal distribution processes

reasons for stock loss and damage and methods to control these

layout of stores area in forest products factories

environmental storage requirements to maintain materials in optimum condition

methods to categorise and label stock materials

format, content and use of stock control documents and reports

features, functions and system capabilities of stock control software.

organisational policies and procedures specific to stock control, store and site security.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Monitor stock control

1.1 Delegate product group recording to appropriate personnel.

1.2 Monitor stock levels and maintain at optimum level in line with organisational procedures.

1.3 Monitor stock re-order cycles and adjust to maintain consistent supply.

1.4 Analyse management inventory reports and where required take corrective action.

1.5 Notify buyers of stock levels in line with organisational procedures.

2. Monitor receipt and despatch of products

2.1 Delegate receipt and despatch of products to appropriate personnel.

2.2 Ensure staff compliance with receipt and despatch procedures including documentation processes.

2.3 Coordinate distribution of products within organisation in line with organisational procedures.

2.4 Ensure incoming products and those for despatch are securely stored in designated location.

2.5 Report anomalies in quantity or quality of received products.

2.6 Inspect, assess and report stock damage and losses, against loss forecasts, and investigate unacceptable cases.

2.7 Provide advice to management on appropriate way of dealing with damaged stock.

3. Monitor and maintain site security policies

3.1 Monitor effectiveness of site security procedures and provide feedback to management.

3.2 Advise staff of security procedures for stores and ensure compliance.

3.3 Advise management of requirements for security policy development and training.

Not Applicable
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Delegate product group recording to appropriate personnel. 
Monitor stock levels and maintain at optimum level in line with organisational procedures. 
Monitor stock re-order cycles and adjust to maintain consistent supply. 
Analyse management inventory reports and where required take corrective action. 
Notify buyers of stock levels in line with organisational procedures. 
Delegate receipt and despatch of products to appropriate personnel. 
Ensure staff compliance with receipt and despatch procedures including documentation processes. 
Coordinate distribution of products within organisation in line with organisational procedures. 
Ensure incoming products and those for despatch are securely stored in designated location. 
Report anomalies in quantity or quality of received products. 
Inspect, assess and report stock damage and losses, against loss forecasts, and investigate unacceptable cases. 
Provide advice to management on appropriate way of dealing with damaged stock. 
Monitor effectiveness of site security procedures and provide feedback to management. 
Advise staff of security procedures for stores and ensure compliance. 
Advise management of requirements for security policy development and training. 

Forms

Assessment Cover Sheet

FWPCOT3236 - Coordinate stock control procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FWPCOT3236 - Coordinate stock control procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: