Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FWPCOT5208 Mapping and Delivery Guide
Build and maintain community relationships

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency FWPCOT5208 - Build and maintain community relationships
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the outcomes required to build and maintain community relationships. It includes setting parameters for relationships and partnerships, providing information about community engagement and building the community engagement capacity within the organisation. It can apply to the full scope of forest and wood products industry workplaces and to operations of all sizes. The unit applies to job roles including Community Liaison Officers, Designer (Manufacturing and Engineered Wood Products), Environmental Planners and Managers, Forest/Timber Harvester, Forest Auditor or Forest Planner, Forest Sustainability Manager, Forestry Manager, General Manager, Plantation Manager, Sustainability Manager, Technical Forester, Technical Services Officer, Technical Services Manager and Value Recovery Officer.No licensing, legislative, regulatory, or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following resources must be made available:

Computers, keyboards, printers and software used to prepare correspondence with community stakeholders and to prepare organisational reports.

Access to sources of local community data

Current journals, Australian and international case studies on community engagement.

Organisational policies and procedures for building and maintaining community relationships.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessor requirements

Assessors must:

Hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Set parameters for community relationships or partnerships
  • Utilise a community engagement framework to assist in analysing and setting parameters for community relationships or partnerships.
  • Establish purpose and parameters for various community relationships or partnerships in consultation with relevant community stakeholders.
  • Use a range of strategies and opportunities appropriate to both individual and community needs.
       
Element: Provide information relating to community engagement
  • Assess current community understandings of the organisation.
  • Communicate information about rights and responsibilities of individuals and communities to relevant personnel.
  • Communicate opportunities for community involvement in organisational processes and decision making, by using methods appropriate for the diverse needs of the community.
       
Element: Build community engagement capacity
  • Tap into informal and formal community networks to strengthen local capital and to ensure ongoing capacity.
  • Manage dynamics within and across relationships or partnerships.
  • Allocate resources to manage partnerships and community relationships.
  • Identify barriers to community engagement and formulate and implement solutions in line with the community context.
  • Implement mechanisms for communities to raise their own issues with the organisation, in line with the community context.
  • Promote and resource strategies to build community capacity.
       
Element: Document and report on community relationships or partnerships
  • Report outcomes of community relationships or partnerships to relevant stakeholders.
  • Provide feedback to participants on how the outcomes have informed planning or decision making.
  • Review extent of community engagement capacity in light of outcomes.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Set parameters for community relationships or partnerships

1.1 Utilise a community engagement framework to assist in analysing and setting parameters for community relationships or partnerships.

1.2 Establish purpose and parameters for various community relationships or partnerships in consultation with relevant community stakeholders.

1.3 Use a range of strategies and opportunities appropriate to both individual and community needs.

2. Provide information relating to community engagement

2.1 Assess current community understandings of the organisation.

2.2 Communicate information about rights and responsibilities of individuals and communities to relevant personnel.

2.3 Communicate opportunities for community involvement in organisational processes and decision making, by using methods appropriate for the diverse needs of the community.

3. Build community engagement capacity

3.1 Tap into informal and formal community networks to strengthen local capital and to ensure ongoing capacity.

3.2 Manage dynamics within and across relationships or partnerships.

3.3 Allocate resources to manage partnerships and community relationships.

3.4 Identify barriers to community engagement and formulate and implement solutions in line with the community context.

3.5 Implement mechanisms for communities to raise their own issues with the organisation, in line with the community context.

3.6 Promote and resource strategies to build community capacity.

4. Document and report on community relationships or partnerships

4.1 Report outcomes of community relationships or partnerships to relevant stakeholders.

4.2 Provide feedback to participants on how the outcomes have informed planning or decision making.

4.3 Review extent of community engagement capacity in light of outcomes.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

Document a strategy to engage with two different and diverse community groups. The strategy must work within a community engagement framework and cover:

characteristics and demographics of the local community

organisational opportunities for involvement of a local community

constraints and barriers to community engagement.

purpose and parameters for the relationship or partnership

benefits and constraints for both parties

rights and responsibilities of the community groups to engage in organisational decision making processes

how consultation and communication will occur between both parties

mechanisms for the community groups to raise their own issues with the organisation

how the organisation will build the capacity of the community groups to engage in with the organisation.

A person competent in this unit must be able to demonstrate knowledge of:

Community engagement theory and principles.

Strategies, practices and techniques for community engagement.

Relationship and partnership building principles and techniques.

Communication styles appropriate for establishing and fostering transparent, trusting relationships or partnerships with individuals and communities.

Leadership principles and the management of community engagement expectations.

Strategies and processes for consultation with the community.

Processes of individual advocacy and group advocacy.

Organisational opportunities for community involvement.

Constraints and barriers to community engagement.

Demographic features of the local community, including:

socio-economic diversity

gender diversity

cultural mix

household structures

education levels

political orientations

religious beliefs

industry and business structures.

Characteristics of local communities and factors affecting community engagement, such as:

dynamics of community

community power structures

big politics versus community politics (big 'P' v little 'p')

collaborations

formal and informal community networks, partnerships and lobby groups

strength and views publicised by business community and local media organisations.

Organisational requirements, policies and procedures for the following:

building and maintaining community relationships

communication and media engagement.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Set parameters for community relationships or partnerships

1.1 Utilise a community engagement framework to assist in analysing and setting parameters for community relationships or partnerships.

1.2 Establish purpose and parameters for various community relationships or partnerships in consultation with relevant community stakeholders.

1.3 Use a range of strategies and opportunities appropriate to both individual and community needs.

2. Provide information relating to community engagement

2.1 Assess current community understandings of the organisation.

2.2 Communicate information about rights and responsibilities of individuals and communities to relevant personnel.

2.3 Communicate opportunities for community involvement in organisational processes and decision making, by using methods appropriate for the diverse needs of the community.

3. Build community engagement capacity

3.1 Tap into informal and formal community networks to strengthen local capital and to ensure ongoing capacity.

3.2 Manage dynamics within and across relationships or partnerships.

3.3 Allocate resources to manage partnerships and community relationships.

3.4 Identify barriers to community engagement and formulate and implement solutions in line with the community context.

3.5 Implement mechanisms for communities to raise their own issues with the organisation, in line with the community context.

3.6 Promote and resource strategies to build community capacity.

4. Document and report on community relationships or partnerships

4.1 Report outcomes of community relationships or partnerships to relevant stakeholders.

4.2 Provide feedback to participants on how the outcomes have informed planning or decision making.

4.3 Review extent of community engagement capacity in light of outcomes.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Utilise a community engagement framework to assist in analysing and setting parameters for community relationships or partnerships. 
Establish purpose and parameters for various community relationships or partnerships in consultation with relevant community stakeholders. 
Use a range of strategies and opportunities appropriate to both individual and community needs. 
Assess current community understandings of the organisation. 
Communicate information about rights and responsibilities of individuals and communities to relevant personnel. 
Communicate opportunities for community involvement in organisational processes and decision making, by using methods appropriate for the diverse needs of the community. 
Tap into informal and formal community networks to strengthen local capital and to ensure ongoing capacity. 
Manage dynamics within and across relationships or partnerships. 
Allocate resources to manage partnerships and community relationships. 
Identify barriers to community engagement and formulate and implement solutions in line with the community context. 
Implement mechanisms for communities to raise their own issues with the organisation, in line with the community context. 
Promote and resource strategies to build community capacity. 
Report outcomes of community relationships or partnerships to relevant stakeholders. 
Provide feedback to participants on how the outcomes have informed planning or decision making. 
Review extent of community engagement capacity in light of outcomes. 

Forms

Assessment Cover Sheet

FWPCOT5208 - Build and maintain community relationships
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

FWPCOT5208 - Build and maintain community relationships

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: